11.2 Customizing the Agent Features

The ZENworks Agent is used with the following ZENworks products: Asset Management, Configuration Management, Endpoint Security, Full Disk Encryption, and Patch Management.

To provide support for each of these products, the agent utilizes feature modules. Each feature module provides functionality for one or more products, as shown in the following table:


Feature Modules

Asset Management

  • Asset Management

  • User Management

Configuration Management

  • Bundle Management

  • Image Management

  • Policy Management

  • Remote Management

  • User Management

Endpoint Security Management

  • Endpoint Security Management

  • User Management

Full Disk Encryption

  • Full Disk Encryption

Patch Management

  • Patch Management

By default, the ZENworks Agent is configured to be installed with the feature modules associated with the products that are active (either full or evaluation license) in the Management Zone. For example, if Configuration Management and Endpoint Security Management are both active, the Bundle Management, Image Management, Policy Management, Remote Management, User Management, and Endpoint Security Management feature modules are installed and enabled by default.

Each feature module can be installed or uninstalled. If it is installed, it can either be enabled or disabled. The following sections explain how to customize the feature modules both before the ZENworks Agent is deployed and after:

11.2.1 Customizing Features before Deployment

The ZENworks Agent is deployed with the feature modules that are enabled in the ZENworks Agent settings in the Management Zone Settings. If you do not want to deploy the agent with the default feature modules installed and enabled, you should customize the features before performing any of the following tasks:

  • Creating and starting a new deployment task

  • Starting an existing deployment task

  • Downloading or deploying the agent manually

To customize which feature modules are installed and enabled:

  1. In ZENworks Control Center, click the Configuration tab.

  2. In the Management Zone Settings panel, click Device Management, then click ZENworks Agent.

  3. In the Agent Features panel:

    • If you do not want to install a feature, deselect Installed next to a feature. The selected feature is not installed on the device. If you choose to deselect all the features, then only the core agent is installed.

    • If you want to install but disable a feature, select Installed and Disabled next to a feature.The disabled feature is not uninstalled from the currently managed devices. The feature is installed on the device, but it is nonfunctional.

  4. To save the changes, click OK.

    The installation of Bundle Management, Remote Management, or User Management features requires a reboot of your device. The installation of Image Management feature requires a reboot only on Windows 2008, Windows Vista, Windows 7, and Windows 10. The user is prompted to reboot the device based on the selected reboot option.

11.2.2 Customizing Features after Deployment

The ZENworks Agent is deployed with the security settings selected at the Management Zone level. After deploying the agent to a device, you can do any of the, following:

  • Change the security settings configured at the Management Zone level

  • Override the Management Zone settings at the device folder or device level

The new settings are applied to the agent on a device refresh.

For more information on how to override and configure the settings for an existing agent, see Configuring ZENworks Agent Settings after Deploymentin the ZENworks Agent Reference.