16.0 Retiring or Unretiring Devices

If you retire a server or a workstation device, the selected device is retired from the ZENworks zone. Retiring a device is different from deleting a device. When you retire a device, the device GUID is retained. However, when you delete a device, the device GUID is also deleted. Also when a device is retired, all policy and bundle assignments, and inventory information are retained. A retired device is in a holding state until you unretire or delete the device. If you unretire the device in the future, its assignments are restored. You can retire both managed and inventoried devices.

To retire or unretire a device, you must have Device Modify rights. For more information, see Device Rightsin the ZENworks Administrator Accounts and Rights Reference.

To retire or unretire a managed device:

  1. In ZENworks Control Center, click the Devices tab.

  2. Click the underlined link next to the Servers or Workstations folder to display the list of servers or workstations in your ZENworks system.

  3. Select the check box in front of the server or workstation (you can select multiple devices).

    Before you can retire a ZENworks Primary Server, you must first demote it. For more information, see Changing the Parent-Child Relationships of Primary Serversin the ZENworks Primary Server and Satellite Reference.

  4. Click Action > Retire Device to retire the device upon its next refresh.

    or

    Click Action > Unretire to unretire the device upon its next refresh.

    The Unknown Status icon icon displays in the Status column in the Servers or Workstations list for retired devices. You can mouse over the time to see the full date and time.

    NOTE:To retire a device immediately, select the check box in front of the servers or workstations, then click Quick Tasks > Retire Device Now.

    To unretire a device immediately, select the check box in front of the servers or workstations, then click Quick Tasks > Unretire Device Now.

To retire or unretire an inventoried device:

  1. In ZENworks Control Center, click Devices > Inventoried.

  2. Click the underlined link next to the Servers or Workstations folder to display the list of servers or workstations in your ZENworks system.

  3. Select the check box in front of the server or workstation you want to retire or unretire (you can select multiple devices).

  4. Click Action > Retire Device.

    or

    Click Action > Unretire Device.

The Unknown Status icon icon displays in the Status column in the Servers or Workstations list for retired devices. You can mouse over the time to see the full date and time.

After a device has been retired the inventory management status shows as Disabled. You can continue to view the inventory reports of the last inventory scan or search for all retired devices in your ZENworks system.

To search for retired servers and workstations:

  1. In ZENworks Control Center, click the Devices tab.

  2. (Conditional) To search for both retired servers and workstations, skip to Step 3.

    or

    To search for only retired servers, click the underlined link next to the Servers folder to display the list of servers.

    or

    To search for only retired workstations, click the underlined link next to the Workstations folder to display the list of workstations.

  3. In the Search box, select Retired from the Device State drop-down list.

  4. Click Search.