On a Windows ZENworks Primary Server, the services reside in the \novell\zenworks\bin directory. On a Linux ZENworks Primary Server, they reside in the /etc/init.d directory.
At the server command prompt, enter the following command:
/etc/init.d/servicename status
Replace servicename with the name of the service as listed in Section A.1.5, ZENworks Services.
To start a ZENworks service on a Windows ZENworks Primary Server:
Click > > .
Select the service you want to start, then click .
To start a ZENworks service on a Linux ZENworks Primary Server:
Enter the following command at the server console prompt:
/etc/init.d/servicename start
Replace servicename with the name of the service as listed in Section A.1.5, ZENworks Services.
To start all services:
Enter the following command at the server console prompt:
/opt/novell/zenworks/bin/novell-zenworks-configure -c Start
To stop a ZENworks service on a Windows Primary Server:
Click > > .
Select the service you want to stop, then click .
To stop a ZENworks service on a Linux ZENworks Primary Server:
Enter the following command at the server console prompt:
/etc/init.d/servicename stop
Replace servicename with the name of the service as listed in Section A.1.5, ZENworks Services.
To restart a service that is already running on a Windows Primary Server:
Click > > .
Select the service you want to start, then click .
To restart a service that is already running on a Linux Primary Server:
Enter the following command at the server console prompt:
/etc/init.d/servicename restart
Replace servicename with the name of the service as listed in Section A.1.5, ZENworks Services.
Table A-1 ZENworks Services, Service Names, and Descriptions
|
Service |
Service Name |
Description |
|---|---|---|
|
Proxy DHCP Service |
novell-proxydhcp |
Used with a standard DHCP server to inform PXE-enabled devices of the IP address of the Novell TFTP server. |
|
TFTP Service |
novell-tftp |
Used by PXE-enabled devices to request files that are needed to perform imaging tasks. |
|
ZENworks Agent Service |
zenworkswindowsservice novell-zmd |
Used to enable the server as a managed device. |
|
ZENworks Datastore |
dbsrv10 |
Embedded database used for storing ZENworks objects and resources. |
|
ZENworks Loader |
zenloader |
Used for loading and controlling the Java services that perform ZENworks Server tasks. |
|
ZENworks Preboot Policy Service |
novell-zmgprebootpolicy |
Used by PXE-enabled devices to check for assigned preboot policies and work. |
|
ZENworks Preboot Service |
novell-pbserv |
Used to provide imaging services to a device. This includes sending and receiving image files, discovering assigned Preboot bundles, acting as session master for multicast imaging, and so forth. |
|
ZENworks Remote Management |
nzrwinvnc |
Used to enable remote management of the server. |
|
ZENworks Server |
zenserver |
Used for communicating with the ZENworks Agent. |
|
ZENworks Services Monitor |
zenwatch |
Used to monitor the status of the ZENworks services. |
|
ZENworks Imaging Agent |
ziswin |
Used to save and restore image-safe data on the server (as a managed device). Only runs when launched by the ZENworks Agent. |
Most web services on the Primary Server provide details regarding the services, and can be used for test purposes after the servers have been installed. This ensures that the services are up and running prior to any deployment of the Adaptive Agent into the infrastructure, and there are no problems with the services themselves.
The three common interfaces are:
https://Primary_Server_IP_address_or_FQDN/zenworks-useradmin
https://Primary_Server_IP_address_or_FQDN/zenworks-coreadmin
https://Primary_Server_IP_address_or_FQDN/zenworks-ping
https://Primary_Server_IP_address_or_FQDN/zenworks (ZCC)
The following log files help that are available at the device level help you to troubleshoot issues pertaining to managed devices:
zmd-messages.log - Contains logging information of the agent.
nwgina.log - Contains information related to GINA startup and login.
zenlgn.log - Contains information regarding the login process.
casaauthtoken.log - Contains information regarding CASA connection to the CASA servlet.
nalshell.txt - Contains information related to the ZENworks Explorer shell extension.
system-update.log - Contains information regarding the progress and errors related to installing a System Update.
The following log files help that are available for Primary Servers help you to troubleshoot issues pertaining to server activities.
services-messages.log - Contains messages from all of the ZENworks servlets.
loader-messages.log - Contains messages from all registered ZENworks loader modules and the queue (important).
ats.log - Contains information related to CASA connections to the agent and to the LDAP user source.
zcc.log - Contains output information from the ZENworks Control Center servlet. It helps you to troubleshoot issues that might occur while working in ZENworks Control Center.
catalina.out - Tomcat logs.