Novell Documentation: ZENworks 6.5

Overview

Review the following information to understand the functions of the SP2 upgrade.

For information about the changes in SP2, see What's New in ZENworks 6.5 Desktop Management Support Pack 2.

What to Expect from the SP2 Installation

The SP2 installation program uses the original 6.5 installation paths to discover and upgrade the ZENworks 6.5 Desktop Management or SP1 software.
The SP2 installation program automatically stops and restarts services (except for the Inventory service) if they are running on a server.
SP2 files are always copied, replacing both older and newer files with the upgraded files. Files copied to other locations outside of the ZENworks directories are replaced only if they are older.
The SP2 installation upgrades the ConsoleOne^® snap-ins to ZENworks 6.5 SP2 on both the installation workstation and on any target servers found by the upgrade wizard. For the ConsoleOne check box to show as selected, the version of the snap-ins previously installed must be version 6.5 or 6.5 SP1.

What the SP2 Installation Program Does Not Do

The installation program does not allow you to deselect any feature check boxes in the installation program. Their status is determined by the installation program when you select the servers for upgrading.
The installation program does not upgrade any ZENworks versions earlier than ZENworks 6.5 Desktop Management to ZENworks 6.5 Desktop Management SP2.
The installation program does not install ZENworks components where they were previously not installed.
The installation program does not allow you to select Workstation objects where ConsoleOne is installed but does not have the 6.5 Desktop Management snap-ins. To update an individual workstation with the Desktop Management SP2 snap-ins, you must run the original ZENworks 6.5 Desktop Management Server installation program from that workstation.
The installation program does not upgrade any eDirectory objects; it updates only previously installed ZENworks 6.5 or ZENworks 6.5 SP1 software.
If you are upgrading the Inventory server, the installation program does not automatically start the Inventory service. You must manually start the service after the SP2 upgrade.

Incrementally Upgrading Your Network Servers

You can upgrade all ZENworks 6.5 or 6.5 SP1 servers (in a single eDirectory tree) to SP2 in one pass, or incrementally (such as geographical locations).

The SP2 installation program updates servers one at a time. If you have several servers, consider the time that it might take to upgrade all of them in one installation session. If that single session might take too long, select target servers in groups so that you can upgrade one group at a time.