Novell Documentation: ZENworks 6.5 - Planning the Installation

Planning the Installation

The following sections help you understand the requirements for each component of a ZENworks Handheld Management installation and give you additional information to consider as you plan for and install ZENworks Handheld Management:

eDirectory and ConsoleOne Requirements

ZENworks Handheld Management requires Novell eDirectory^TM 8.5 or later and Novell ConsoleOne^® 1.3.6 or later.

NOTE: ZENworks for Handhelds 5.x required ConsoleOne 1.3.3 or later. If you are upgrading from ZENworks for Handhelds 5.x, you will need to upgrade to ConsoleOne 1.3.6, if you have not already done so.

For more information about eDirectory, see the Novell eDirectory Web site.

For more information about ConsoleOne, see the Novell ConsoleOne Web site.

The ZENworks 6.5 Companion 1 CD contains the ConsoleOne and the eDirectory software.

ZENworks Handheld Management Server Requirements

The machine with the ZENworks Handheld Management Server should meet the following requirements:

Windows NT* version 4.0 (service pack 4 or later) server or workstation, Windows Server 2003, Windows 2000 server or workstation, or Windows XP workstation
A Pentium* or higher processor
20 MB of disk space at the time of installation
A minimum of 64 MB of RAM
A minimum screen resolution of 800 [Times] 600
The Novell Client^TM if you want to access Novell NetWare^® volumes to store application data or retrieved files

For step-by-step installation information, see Installing the ZENworks Handheld Management Server.

ZENworks Handheld Management Access Point Requirements

The machine with the ZENworks Handheld Management Access Point software should meet the following requirements:

Windows NT version 4.0 (service pack 4 or later) server or workstation, Windows Server 2003, Windows 2000 server or workstation, or Windows XP workstation
A Pentium or higher processor
20 MB of disk space at the time of installation
A minimum of 64 MB of RAM

For more information, see Installing the Access Point on Additional Computers.

Handheld Client Requirements

ZENworks Handheld Management supports handheld devices running the following:

BlackBerry 850/857 devices using the DataTAC network and BlackBerry 950/957 devices using the Mobitex network.
Palm OS version 3.5 or later
Windows CE version 2.11 or later, including Pocket PCs

The handheld client is the ZENworks Handheld Management component that is installed on each managed handheld device in your system. The handheld client installs applications, collects software and hardware inventory for each device, and enforces policies.

ZENworks Handheld Management provides the following types of handheld clients:

Windows CE IP Client

The Windows CE IP client is the software that manages Windows CE devices. The Windows CE IP client can be installed on Windows CE devices running Windows CE version 2.11 and later (including Pocket PCs).

For more information, see Installing the Windows CE IP Client.

Palm OS IP Client

The Palm OS IP client is the software that manages Palm OS devices that use IP instead of third-party software to synchronize. The Palm IP client can be installed on Palm OS devices running Palm OS version 3.x and later.

For more information, see Installing the Palm OS IP Client .

Palm HotSync Client

If you are using Palm HotSync to synchronize Palm OS devices, you should install the Desktop Synchronization Integration software. For more information, see Desktop Synchronization Integration Software Requirements.

RIM BlackBerry Client

The RIM BlackBerry client is the software the manages BlackBerry devices communicating over the BlackBerry wireless network. The RIM BlackBerry client can be installed on BlackBerry 850/857 devices using the DataTAC network and BlackBerry 950/957 devices using the Mobitex network.

For more information, see Installing the RIM BlackBerry Client.

Desktop Synchronization Integration Software Requirements

The machine with the ZENworks Handheld Management Desktop Synchronization Integration software should meet the following requirements:

Windows NT version 4.0 (service pack 4 or later) server or workstation, Windows Server 2003, Windows 2000 server or workstation, or Windows XP workstation
A Pentium or higher processor
20 MB of disk space at the time of installation
A minimum of 64 MB of RAM

One of the following third-party synchronization software packages must be installed for devices to synchronize:

Palm HotSync Manager, version 3.0 or later
Microsoft ActiveSync, version 3.1 or later
If you use ActiveSync to manage your Windows CE devices, Internet Explorer 4.0 or later must be installed before installing the Access Point on the computer used for synchronization.

For more information about configuring synchronization packages for use with ZENworks Handheld Management, see Installing Desktop Synchronization Integration Software.

Firewall Considerations

If computers on which the Access Point is installed are connecting from outside of a firewall (for example, from the Internet) to the ZENworks Handheld Management Server, the following information might be useful in configuring your firewall.

The Access Point connects to the ZENworks Handheld Management Server using TCP port 2398. ZENworks Handheld Management IP agents on handheld devices connect using TCP port 2400. Your firewall should be configured to allow these incoming connections.
Additionally, for optimum performance, the firewall should allow outgoing UDP packets (from the ZENworks Handheld Management Server to ZENworks Handheld Management Access Point machines) on UDP port 2398.
If you enable HTTP encapsulation, configuring your firewall is not necessary because data transmitted will be converted into an HTTP format so that it can pass through routers that specifically block non-HTTP traffic. For more information, see Configuring SSL and HTTP Settings.