Understanding Management and Monitoring Services

This section provides information about the following components of the Management and Monitoring Services:


Management Site Services

The Management Site Services include the following:


Network Discovery

When network auto discovery is started, the servers, routers, switches which are Simple Network Management Protocol (SNMP) instrumented, and the services hosted on these devices and workstations, are automatically discovered. The discovered data is written to a .dat file and displayed in the atlas map on Novell ConsoleOne®.

Maps reflect the scope of discovery set at the management server. By default, all devices that the management server is able to establish communication with, are discovered and stored at the management server. By defining the scope of NetExplorerTM, you can limit the number of discovered objects.

For more detailed information on network discovery, see Understanding Network Discovery and Atlas Management.


Database Administration

Novell ZENworks Server Management provides a centralized Common Information Model (CIM)-compliant Sybase* database on the management server. The database serves as a repository for server and network data that can be displayed or formatted in various ways to provide you with the information you need to manage your network. The Server Management data is stored in a topology database containing three logical databases:

  • Topology
  • Alarms
  • Map information

Most database functions are automatic and require very little administration. For more detailed information on Server Management databases, see Novell ZENworks Management and Monitoring Services Database.


Alarm Management

Alarms recognized by Server Management include SNMP traps, connectivity testing, and threshold profiling. Alarm management processes traps and proprietary alarms and forwards the alarms to Novell ConsoleOne that subscribe to the alarms.

You can perform specific actions on an alarm by specifying the action in the alarm disposition. Some actions, like executing a program, sending an e-mail notification, and creating an archive, audible beep at the Console, and ticker messages, are automatically performed. You can set an action to forward specific processed alarms to other Server Management servers, as well as forward unprocessed SNMP traps directly to a target address of any third-party enterprise management application.


Role-Based Services

Management and Monitoring Services supports role-based administration and task management through Novell eDirectoryTM. Novell ZENworks Server Management uses Role-based Services to organize Management and Monitoring Services tasks into roles and to assign scope information to a role.

Role-based Services roles specify tasks that users are authorized to perform. Defining an Role-based Services role includes creating an Role-based Services role object and specifying the tasks that the role can perform.

For general information on creating Role-based Services role objects or specifying tasks that Role-based Services roles can perform, see Configuring Role-Based Administration.

For information on how Novell ZENworks Server Management implements role-based services, see Role-Based Administration.


Reporting

Novell ZENworks Server Management provides reporting services to generate statistical information. These reports can be displayed on Novell ConsoleOne or exported to databases and Web formats. Server Management allows you to generate the following types of reports:

  • Health reports
  • Topology reports
  • Alarm reports

For more detailed information on Management and Monitoring Services reports, see Using Reports in Management and Monitoring Services.


Topology Mapping

Topology mapping enables you to display maps in the Novell ZENworks Server Management hierarchical atlas as shown in the figure below. Maps reflect the scope of discovery set at the management server.


Novell ZENworks Server Management hierarchical atlas

For more detailed information on topology mapping, see Managing the Atlas.


Management Information Base (MIB) Tools Administration

Novell ZENworks Server Management includes the MIB compiler and MIB browser, to manage SNMP devices.

The MIB tools enable you to:

  • Set alarm templates for receiving SNMP traps
  • Display and set values on SNMP devices
  • Update trap definitions in the alarm template database
  • Annotate third-party MIBs

For more detailed information on the MIB tools, see Using the MIB Tools.


Monitoring Services

Monitoring, or SNMP, services include testing the connectivity and availability of a service on a network device. Novell ConsoleOne is notified whenever the status of the service changes. The services that can be monitored include DHCP, DNS, Echo, FTP, HTTP, HTTPS, IP, IPXTM, NFS, NNTP, SMTP, SNMP, Time Service, TFTP, and WUser.

For more detailed information on monitoring services, see Monitoring Services.


Server Management

The server management component enables you to monitor all the servers in your network. This component must be installed on each of the servers you want to monitor using Novell ConsoleOne. During the Novell ZENworks Server Management installation you can select the servers to install the server management component.

You can deploy some or all of the server monitoring software components to meet your management needs best. For more detailed information on server management, see Understanding Server Management.


Traffic Analysis

The traffic management component provides the traffic analysis services for a NetWare® or Windows* server, to monitor all traffic on an Ethernet, Fiber Distributed Data Interface (FDDI), or token ring network segments.

The traffic analysis services include:

You can deploy some or all of the traffic analysis software components to meet your management needs best. For more detailed information on analyzing the network traffic, see Understanding Traffic Analysis.


Novell ConsoleOne

The Novell ConsoleOne provides the interface where you can manage and administer your network. Novell ConsoleOne hosts programs (snap-ins) for integrating network administration and management snap-ins, enabling you to manage your network through a single interface.

ZENworks 6.5 Server Management provides a graphical user interface (GUI) snap-in to the Novell ConsoleOne under the Novell ZENworks Server Management namespace, as shown in the following figure. It provides access to the unique functions provided by Novell ZENworks Server Management.


The Novell ZENworks Server Management Novell ConsoleOne under the Novell ZENworks Server Management Sites namespace

For more information on Novell ConsoleOne, see the Novell ConsoleOne Web site.