3.2 Desktop Management Server Software Requirements

Although all of the Desktop Management services can be installed on one machine, your network resources or design might require you to install some components on different servers. This section lists the software requirements for those servers.

NOTE:The information in this section also applies to ZENworks 7 Desktop Management with Support Pack 1 (SP1), ZENwork 7 Desktop Management with SP1 Interim Release 1 (SP1 IR1), ZENwork 7 Desktop Management with SP1 Interim Release 2 (SP1 IR2), ZENwork 7 Desktop Management with SP1 Interim Release 3a (SP1 IR3a). For more details about the tested platforms for SP1, SP1 IR1, SP1 IR2, SP1 IR3a, and SP1 IR4, see Section 8.0, Platform Support for the Desktop Management Infrastructure.

3.2.1 Software Requirements for Installing All Components

The following table lists the software configurations that are required on the machine where you install the Desktop Management Server software.

Table 3-5 Server Software Requirements for Installing all ZENworks Desktop Management Components

Platform

Minimum Software Requirement

NetWare 6

  • Support Pack 4 (minimum)

  • Novell eDirectory™ 8.6.2, 8.7.1, 8.7.3, or 8.8.2

  • JVM 1.4.1 for NetWare (minimum)

  • LDAP configured and running

  • IP protocol stack bound and available on the server

IMPORTANT:We strongly recommend that you download and install the version of the NetWare 6 Support Pack that ships in the current Consolidated Support Pack, along with the version of the JVM shipping in the current Consolidated Support Pack. They are designed to work together.

If this NetWare 6 server will also be running the ZENworks 7 Middle Tier Server, you must upgrade eDirectory on the server to version 8.7.3 (or later).

NetWare 6.5

  • Support Pack 1.1 (minimum)

  • eDirectory 8.7.3 (minimum)

  • LDAP configured and running

  • IP protocol stack bound and available on the server

IMPORTANT:If NetWare 6.5 SP2 is installed on the server where you authenticate workstations for ZENworks functionality, you cannot administer the eDirectory tree or a server with ConsoleOne® 1.3.6 until you upgrade the version of the Novell Client™ installed on the machine to 4.9 SP2.

Windows 2000

  • Windows Service Pack 4 (minimum)

  • Novell Client 4.9 SP1a installed and configured to use IP only, not IPX™

  • eDirectory 8.6.2 , 8.7.1, 8.7.3, or 8.8.2

  • LDAP configured and running

  • The current location of eDirectory should be shared with the name of SYS

    Installing eDirectory to any drive other than c: in combination with the ZENworks 7 Imaging components is not supported.

  • IP Protocol Stack must be bound and available on the server

  • If connecting to a ZENworks Middle Tier Server on Windows 2000, both Windows 2000 servers must be members of the Microsoft domain that is running Active Directory*

  • If the Windows 2000 server is functioning as a Windows Terminal Server, it must be run in Remote Admin mode. Application mode is not supported.

Windows Server 2003

  • Novell Client 4.9 SP1a (or later) installed and configured to use IP only, not IPX

    Automatic Workstation Import and Removal (AWI) uses the Novell Client to work properly. Versions of eDirectory after 8.7.3 do not install the client, so make sure that the client is installed if you want to use AWI.

  • eDirectory 8.7.3 (minimum)

  • LDAP configured and running

  • The current location of eDirectory should be shared with the name of SYS

    Installing eDirectory to any drive other than C: in combination with the ZENworks 7 Imaging components is not supported.

  • IP Protocol Stack must be bound and available on the server

  • If connecting to a ZENworks Middle Tier Server on Windows Server 2003, both Windows Server 2003 machines must be members of the Microsoft domain that is running Active Directory

  • If the Windows Server 2003 is functioning as a Windows Terminal Server, it must be run in Remote Admin mode. Application mode is not supported.

SLES 9

  • SUSE® Linux Enterprise Server 9 Support Pack 1 (minimum) installed

  • Novell eDirectory 8.7.3 (minimum) installed and configured on the Desktop Management Server

  • LDAP for eDirectory configured and running

  • Read-Write replica of eDirectory must exist

  • IP Protocol Stack must be bound and available on the server

  • Ensure that Samba 3.0.9-2.6 (Samba Server, not Samba Client) is installed, or install or upgrade it to the recommended version using YaST Online Update.

IMPORTANT:Of the four pre-built software “sets” available for the SLES 9 installation (that is, Minimum System, Minimum Graphical System, Full, and Default System installations) only the Default System installation mode for SLES 9 supports ZENworks 7 Desktop Management. All other modes used for SLES 9 installation cause a subsequent ZENworks 7 Desktop Management installation failure.

SLES 10

  • SUSE Linux Enterprise Server 10

  • Novell eDirectory 8.8.1 (minimum) installed and configured on the Desktop Management Server

  • LDAP for eDirectory configured and running

  • Read-Write replica of eDirectory must exist

  • IP Protocol Stack must be bound and available on the server

  • Ensure that Samba 3.0.9-2.6 (Samba Server, not Samba Client) is installed, or install or upgrade it to the recommended version using YaST Online Update.

IMPORTANT:Of the four pre-built software “sets” available for the SLES 10 installation (that is, Minimum System, Minimum Graphical System, Full, and Default System installations) only the Default System installation mode for SLES 10 supports ZENworks 7 Desktop Management. All other modes used for SLES 10 installation cause a subsequent ZENworks 7 Desktop Management installation failure.

OES (Linux) 1.0

  • Novell eDirectory 8.7.3 (minimum) installed and configured on the Desktop Management Server

  • Read-Write replica of eDirectory must exist

  • IP Protocol Stack must be bound and available on the server

  • Ensure that Samba 3.0.9-2.6 (Samba Server, not Samba Client) is installed, or install or upgrade it to the recommended version using Red Carpet®.

OES (Linux) 2.0

  • Novell eDirectory 8.8 (minimum) installed and configured on the Desktop Management Server

  • Read-Write replica of eDirectory must exist

  • IP Protocol Stack must be bound and available on the server

  • Ensure that Samba 3.0.9-2.6 (Samba Server, not Samba Client) is installed, or install or upgrade it to the recommended version using Red Carpet®.

Novell ConsoleOne 1.3.6 and Novell eDirectory 8.7.3 are included on the Novell ZENworks 7 Companion 1 CD. You can obtain the files necessary to create an eDirectory 8.7.x evaluation license diskette from the Novell eDirectory 8.7.x Evaluation License Download Web site.

Novell ConsoleOne 1.3.6e and Novell eDirectory 8.8.1 are included on the Novell ZENworks 7 with Support Pack 1 Companion 1 CD. No eDirectory 8.8.1 license is needed if you purchase ZENworks 7 Desktop Management with Support Pack 1.

The most current Novell Client (version 4.91 SP2 or later) is available for download from the Novell Product Downloads Web site.

Support Pack files for NetWare are available from the Minimum Patch List at the Novell Support Connection Web site.

The download for JVM version 1.4.1 for NetWare 6 is available in the latest Consolidated Support Pack download at the Novell Support Connection Web site.

ConsoleOne 1.3.6 (or later), must be installed after any NetWare Support Packs are applied.

IMPORTANT:The Desktop Management Server does not function in an IP-to-IP gateway or in an IPX-to-IP gateway environment.

3.2.2 Software Requirements for Installing Workstation Inventory Only

If you choose to install Workstation Inventory component of Desktop Management Services, you can install the back-end services for this component on the server platforms listed in the following table:

Table 3-6 Server Software Requirements for Workstation Inventory Installation

Platform

Minimum Software Requirement

NetWare 6 server

IMPORTANT:If this NetWare 6 server will also be running the ZENworks 7 Middle Tier Server, you must upgrade eDirectory to version 8.7.3 (required minimum).

NetWare 6.5 server

Windows 2000 server

Windows Server 2003

SLES 9 SP1

OES (Linux) 1.0

OES (Linux) 2.0

IMPORTANT:For Windows servers, the server’s DNS short name must be the same as the server’s name. Either rename Windows servers where the server’s name does not match its DNS short name before running the installation, or do not select these servers for installing Workstation Inventory.

3.2.3 Software Requirements for Installing the ZENworks Database Only

If you choose to install the database component of the Desktop Management Server software, you can install it on a separate NetWare, Windows, or Linux machine.

Table 3-7 Server Software Requirements for Installing the ZENworks Database

Component

Minimum Hardware and Software Requirements

Database

  • Sybase ASA 8.0.2 is installed automatically when you choose to install the inventory database on:

    • NetWare 6 SP3

    • NetWare 6.5

    • Windows 2000 Server SP4

    • Windows 2003 Standard Edition

    • Windows 2003 Enterprise Edition

    • SLES 9 SP1 or OES (Linux) 1.0

  • Oracle can be used as an alternative to Sybase. Oracle 9.2.0.6 or Oracle 10g R1 on:

    • Windows 2000 Server SP4

    • Windows 2003 Standard Edition

    • Windows 2003 Enterprise Edition

    • SLES 9 SP1 or Solaris versions supported by Oracle

  • MS SQL can be used as an alternative to Sybase:

    • (Recommended) MS SQL version 2000 SP3a