H.3 Policy and Distribution Services Installation Errors on Linux or Solaris Servers

If the Policy and Distribution Services installation is not successful on a Linux or Solaris server, the installation script logs an error message in the /var/log/ZFSinstall.log file:

Copy failed file_name

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: The installation script could not copy one file.
Possible Cause: Unknown.
Action: Follow the instructions provided in Section 6.3, Installation on Linux and Solaris Servers.
Action: Contact Novell Support.

Could not change the access rights of /var/opt/novell/zenworks/zfs/smanager/ZWSSRV.sh

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: The installation script must set the access rights on a customized version of the zwssrv.sh file during installation. It was unable to do so.
Possible Cause: You are not logged in to the server as root.
Action: Follow the instructions provided in Section 6.3, Installation on Linux and Solaris Servers.
Action: Contact Novell Support.

Could not change the access rights of /var/opt/novell/zenworks/zfs/pds/ted/TEDSRV.sh

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: The installation script must set the access rights on a customized version of the tedsrv.sh file during installation. It was unable to do so.
Possible Cause: You are not logged in to the server as root.
Action: Follow the instructions provided in Section 6.3, Installation on Linux and Solaris Servers.
Action: Contact Novell Support.

Could not print to /var/opt/novell/zenworks/zfs/smanager/ZWSSRV.sh

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: The installation script must write to a customized version of the zwssrv.sh file during installation. It was unable to do so.
Possible Cause: You are not logged in to the server as root.
Action: Follow the instructions provided in Section 6.3, Installation on Linux and Solaris Servers.
Action: Contact Novell Support.

Could not print to /var/opt/novell/zenworks/zfs/pds/ted/TEDSRV.sh

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: The installation script must write to a customized version of the tedsrv.sh file during installation. It was unable to do so.
Possible Cause: You are not logged in to the server as root.
Action: Follow the instructions provided in Section 6.3, Installation on Linux and Solaris Servers.
Action: Contact Novell Support.

Could not print to /var/opt/novell/zenworks/zfs/pds/xConf

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: The installation script must write to a customized version of the XML configuration file during installation. It was unable to do so.
Possible Cause: You are not logged in to the server as root.
Action: Follow the instructions provided in Section 6.3, Installation on Linux and Solaris Servers1.
Action: Contact Novell Support.

The context container_object does not exist

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: The installation script needs to create the Distributor and/or Subscriber objects in the eDirectory tree when you install the Policy and Distribution Services software. It could not locate the container object where you specified to create the objects.
Possible Cause: You typed the context information incorrectly when you specified the Distributor or Subscriber object as you edited the Tiered Electronic Distribution configuration file.
Action: When the installation script gives you the opportunity to reconfigure, verify the object context that you specified in the Tiered Electronic Distribution configuration file.
Action: Use ConsoleOne to verify that the container object does exist.

The installation was aborted because the DS object wasn’t created

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: The installation script needs to create the Distributor and/or Subscriber objects in the eDirectory tree when you install the Policy and Distribution Services software. It was unable to do so.
Possible Cause: The installation script cannot access eDirectory because you are not logged in to eDirectory.
Action: Log in to eDirectory, then restart the installation.
Possible Cause: You are logged in to eDirectory as a user that does not have sufficient rights to create eDirectory objects in the selected context.
Action: Review the rights listed in Section 3.1, Installation User Rights, log in to eDirectory as a user with appropriate rights in the selected context, then restart the installation.
Possible Cause: You typed the tree name incorrectly when you edited the Tiered Electronic Distribution configuration file.
Action: When the installation script gives you the opportunity to reconfigure, verify the tree name you specified in the Tiered Electronic Distribution configuration file.
Possible Cause: You incorrectly typed the name of the server that holds a replica of the tree when you edited the Tiered Electronic Distribution configuration file.
Action: When the installation script gives you the opportunity to reconfigure, verify the server name you specified in the Tiered Electronic Distribution configuration file.
Possible Cause: The server that holds the replica of the tree is currently down.
Action: Contact the administrator of that server.

The package ZFSTed has already been installed

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: A package can only be installed once.
Possible Cause: A problem occurred during package installation that kept it from installing completely. You need to install the package again so that it can run successfully to completion.
Possible Cause: You want to reinstall for some other reason.
Action: Follow the instructions in Section 21.4, Uninstalling the Software on Linux and Solaris Servers.

The package ZFSTed-0.1-1.i386 failed to install

Source: ZENworks Server Management; Policy and Distribution Services installation on Solaris servers.
Explanation: On Solaris, the installation script uses the pkgadd command to install the program files. The pkgadd command has failed and the installation script has returned a Solaris error message.
Action: Resolve the Solaris error, then repeat the installation.

The RPM ZFSTed-0.1-1.i386 failed to install

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux servers.
Explanation: On Linux, the installation script uses the Red Hat Package Manager (RPM) to install the program files. RPM has failed and the installation script has returned a Linux error message.
Action: Resolve the Linux error, then repeat the installation.

The schema needs to be extended on this tree

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: The installation script creates the Distributor and/or Subscriber objects in the eDirectory tree when you install the Policy and Distribution Services software. The eDirectory schema must be extended to accommodate Tiered Electronic Distribution objects before you begin the installation.
Possible Cause: You have not yet extended the eDirectory schema for Tiered Electronic Distribution objects.
Action: Follow the instructions in Extending the Schema, then rerun the installation.

The subscriber DS object needs to be created manually

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: The installation script was unable to create the Subscriber object for the Linux or Solaris server in eDirectory.
Action: Create the Subscriber object manually. In ConsoleOne, right-click the container where you want to create the Subscriber object, click New > Object, double-click TED Subscriber, then click OK. Configure the Subscriber object as needed. See Configuring Subscribers in the Novell ZENworks 7 Server Management Administration Guide.

The tree tree_name does not have the latest ZENworks Server Management schema extensions

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: The installation script creates the Distributor and/or Subscriber objects in the eDirectory tree when you install the Policy and Distribution Services software. The eDirectory schema must be extended to accommodate Tiered Electronic Distribution objects before you begin the installation.
Action: See The schema needs to be extended on this tree.

Unable to create the shell script /var/opt/novell/zenworks/zfs/pds/ted/TEDSRV.sh

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: The installation script must create a customized version of the tedsrv.sh file during installation. It was unable to do so.
Possible Cause: You are not logged in to the server as root.
Action: Follow the instructions provided in Section 6.3, Installation on Linux and Solaris Servers.
Action: Contact Novell Support.

Unable to create the XML configuration file

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: The installation script must record eDirectory object information in the XML configuration file (/var/opt/novell/zenworks/zfs/pds/xConf), which it passes to the program that creates the Policy and Distribution Services eDirectory objects. It was unable to do so.
Possible Cause: You are not logged in to the server as root.
Action: Follow the instructions provided in Section 6.3, Installation on Linux and Solaris Servers.
Action: Contact Novell Support.

Unable to open log file

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: The installation script must write installation information to /var/opt/novell/log/zenworks/zfs302nstall.log. It was unable to do so.
Action: Follow the instructions provided in Section 6.3, Installation on Linux and Solaris Servers.
Action: Contact Novell Support.

Unable to open the TED configuration file /var/opt/novell/zenworks/zfs/pds/ted/tedconf

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: the tiered electronic distribution configuration file /var/opt/novell/zenworks/zfs/pds/ted/tedconf is created automatically by the installation script but is missing for some reason when the installation script needs to access it.
Action: Follow the instructions in Section 21.4, Uninstalling the Software on Linux and Solaris Servers to remove the current installation, then perform the installation again.
Action: Contact Novell Support.

You attempted to install to a non-Linux or SunOS platform

Source: ZENworks Server Management; Policy and Distribution Services installation on Linux or Solaris servers.
Explanation: You can install Policy and Distribution Services only on the types of Linux or Solaris listed in Section 5.3.4, Linux and Solaris Server Requirements.
Action: Install Policy and Distribution Services on a supported Linux or Solaris platform.