21.3 Uninstalling the Software on Windows Servers

Toremove the ZENworks Server Management software files from Windows servers:

  1. On a Windows NT/2000/2003 server, run REGEDIT, then search for the following key:

    HKEY_LOCAL_MACHINE\Software\Novell\ZENworks

    and review the following entries to find the installation paths:

    • PDS Path
    • ZENworks Path
    • ZWS Path

  2. Click Start > Run, then enter the following command:

    zenworks\pds\bin\dservices.bat

    This stops the ZENworks Server Management services and unregisters them. This must be done before you can delete ZENworks Server Management directories.

  3. To stop the database, do the following on each applicable Windows 2000/2003 server:

    1. Open the Control Panel.

    2. Double-click Admin Tools > Services.

    3. Right-click the Novell Sybase Database service, then click Stop.

  4. Using a file manager, delete the following:

    • All log files created by the Server Policies, Server Software Packages, and Tiered Electronic Distribution components

    • Any working directories that are created in another location besides the \zenworks\pds\ted directory

    • Any working directories that are created in another location besides the \zenworks\pds\smanager directory

    This removes all working files, including Distributions. You should have previously gathered this information in Step 3.a under Section 21.1, Uninstalling the eDirectory Objects.

  5. If you want to remove the Policy and Distribution database file (zfslog.db), delete the \database directory.

    WARNING:Do not delete the \database directory if it is being used by ZENworks Desktop Management, Server Inventory, or Management and Monitoring Services.

  6. Delete the \zenworks\pds directory.

    This deletes the Distributor, Subscriber, and Server Policies software.

    WARNING:Do not delete the \pds directory if the database file is located there and Server Inventory, Management and Monitoring Services, or ZENworks Desktop Management is using it. Instead, delete all directories under \pds except the \database directory.

    Do not delete the \zenworks directory. It might be shared by other Novell software programs.

  7. Open the Windows registry, then under the following location delete the PDSPath and ZWSPath entries:

    HKEY_LOCAL_MACHINE\SOFTWARE\NOVELL\ZENWORKS

    WARNING:Do not delete the ZWSPath entry if other components of ZENworks Server Management that you are not removing are using ZENworks Web Server.

  8. Repeat Step 2 through Step 7 for each server where ZENworks Server Management is installed.

  9. To remove .cpk and .spk files for the Server Software Packages, locate those files, then delete them.

    You should have previously gathered this information in Step 8.a under Section 21.1, Uninstalling the eDirectory Objects.