21.2 Uninstalling the Software on NetWare Servers

To remove the ZENworks Server Management software files from NetWare® servers:

  1. At a server console, unload all ZENworks Server Management Java processes (use EXIT at the ZENworks Server Management command line prompt).

  2. At the Sybase prompt, type q to stop the database.

  3. If you want to remove the Policy and Distribution database file (zfslog.db), delete the \database directory.

    WARNING:Do not delete the \database directory if it is being used by ZENworks Desktop Management, Server Inventory, or Management and Monitoring Services.

  4. Using a file manager, delete the \zenworks\pds directory.

    This deletes the Distributor, Subscriber, and Server Policies software. It also deletes all working directories, including Distribution files, if you used the default working directory paths.

    WARNING:Do not delete the \pds directory if the \database directory is located under it and the database is being used by ZENworks Desktop Management, Server Inventory, or Management and Monitoring Services. Instead, delete all of the other directories without deleting the \pds directory.

    If you have used a different installation path than the default listed above, open the \system\zenworks.properties file to find where the \pds directory is located.

  5. Delete the zfsversion.class and zfsversion.ncf files from the \zenworks directory.

    WARNING:Do not delete the \zenworks directory. It might be shared by other Novell software programs.

  6. Delete the \zenworks.properties file from the \system directory.

    WARNING:Do not delete the zenworks.properties file if ZENworks Desktop Management is installed. Server Management and Desktop Management share this file.

  7. Delete the following:

    • All log files created by the Server Policies, Server Software Packages, and Tiered Electronic Distribution components

    • Any working directories that are created in another location besides the \zenworks\pds\ted directory

    • Any working directories that are created in another location besides the \zenworks\pds\smanager directory

    This removes all working files, including Distributions. You should have previously gathered this information in Step 3.a under Section 21.1, Uninstalling the eDirectory Objects.

  8. Clean up the NetWare registry:

    1. At the NetWare server’s main console prompt, type:

      regedit

    2. Enter the following command:

      cd software\novell\zenworks

    3. Do one of the following:

      • If more Server Management components than Policy and Distribution Services are installed, or Desktop Management is also installed, enter:

        rd zfs

        del pdspath

        del pdsdbpath

      • If only Policy and Distribution Services is installed, enter:

        rd zenworks

  9. Repeat Step 1 through Step 8 for each server where ZENworks Server Management is installed.

  10. To remove .cpk and .spk files for the Server Software Packages, locate those files, then delete them.

    You should have previously gathered this information in Step 8.a under Section 21.1, Uninstalling the eDirectory Objects.