24.2 Uninstalling the Traffic Analysis Agent

24.2.1 Uninstalling the Traffic Analysis Agent from a NetWare Server

Depending on your network configuration, you might need to uninstall the Traffic Analysis Agent for NetWare software to make room for another agent or to upgrade to a more recent version of an agent.

You should upgrade all of the Traffic Analysis Agents for NetWare installed on your network to the current version shipping with ZENworks Server Management. Uninstall existing agents before you install the new agents.

NOTE:Sys:\zfs_agnt\lanz is the default directory where the Traffic Analysis Agent is installed.

To uninstall the Traffic Analysis Agent from a NetWare server:

  1. Enter ULANZ at the console prompt to unload the Traffic Analysis Agent for NetWare.

  2. Search for the Traffic Analysis Agent for NetWare statements in the autoexec.ncf file.

    For example, search for statements beginning with Search add and the \zfs_agnt\lanz directory and the lanz.ncf file to locate the directories where the agent is installed.

  3. Delete all of the files from the directory where the Traffic Analysis Agent for NetWare is installed.

  4. Delete the GTREND files from the server.

    Obtain the directory name from the argument to the gtrend.nlm in the lanz.ncf file. The default directory name is sys:\gtrend.

  5. Delete the following lines from the sys:\system\autoexec.ncf file:

    search add sys:\Traffic_Analysis_Agent_installation_directory\LANZ
    
    lanz.ncf
    

24.2.2 Uninstalling the Traffic Analysis Agent from a Windows 2000/2003 Server

Uninstalling the Traffic Analysis Agent from a Windows 2000/2003 server stops the services provided by the traffic analysis tools.

IMPORTANT:Back up the registry before you modify it.

To uninstall the Traffic Analysis Agent from a Windows 2000/2003 server:

  1. Run LANZCON and select Configure > Traffic Analysis Agent Parameters > Network Trends to get the name of the trend directory, such as the \gtrend directory.

  2. Enter NET STOP SNMP at the DOS prompt to stop the SNMP service.

  3. Click Start > Program > ZfS > Uninstall Traffic Analysis Agent.

  4. Delete the trend directory identified in Step 1, such as the default directory name of \gtrend.

  5. Click Start > Run > Regedit to start REGEDIT, then delete the HKEY_LOCAL_MACHINE\SOFTWARE\NOVELL\MANAGEWISE\LANZ-NT entry.