15.3 Upgrading Management and Monitoring Services

To upgrade Management and Monitoring Services, perform the following tasks in order:

15.3.1 Preparing to Upgrade to ZENworks 7 Server Management with SP1

To prepare for upgrading from ZENworks for Servers 3.0.2 or ZENworks 6.5 Server Management:

  1. Review the Novell ZENworks 7 Server Management with Support Pack 1 Readme for any last-minute information concerning upgrading.

    Readme_servers.html is located in the \readmes\en directory on the Novell ZENworks 7 Server Management with Support Pack 1 Program CD, and is also accessible from an installation menu option.

  2. Make sure you have met all of the server requirements listed in Section 5.4, Management and Monitoring Services.

  3. If Java has not been unloaded on the target NetWare servers, unload java.nlm.

    For example, at each NetWare server’s console prompt, type:

    java -exit

    This also causes all ZENworks software to stop running on the server.

  4. Select the workstation you will use to perform the upgrade.

  5. Continue with Section 15.3.2, Using the Upgrade Program.

15.3.2 Using the Upgrade Program

To upgrade Management and Monitoring Services from ZENworks for Servers 3.0.2 or ZENworks 6.5 Server Management to ZENworks 7 Server Management with SP1:

  1. On the upgrade workstation, insert the Novell ZENworks 7 Server Management with Support Pack 1 Program CD.

    The startup screen is displayed. If the startup screen is not automatically displayed after inserting the CD, run winsetup.exe at the root of the CD.

    IMPORTANT:If you copied the Program CD structure to the upgrade workstation’s hard drive, the path between the root of the hard drive and the first CD directory can contain only directory names that conform to the 8.3-character DOS file naming convention. If any long directory names exist in the path, the upgrade program does not work.

  2. Click Management and Monitoring Services.

  3. Select the Site Server upgrade option.

    We recommend that you choose the upgrade option only to upgrade the existing version of ZENworks for Servers 3.0.2 or ZENworks 6.5 Servers Management to ZENworks 7 Server Management with SP1.

    The Management and Monitoring Services Upgrade Installation Wizard launches.

  4. Click Next to continue.

  5. After you have read and agreed to the Software License Agreement, click Yes to continue with the installation.

  6. Select the desired ZENworks 7 Server Management with SP1 components listed in the following table.

    IMPORTANT:You need to have Admin or equivalent rights to the target servers. Select the shared folder on all servers where the ZENworks for Servers 3.0.2 agents are installed. Share the folder if you have not already done so.

    Server Components

    Upgrade On

    Management Site Services

    Management server

    Server Management Agent

    All NetWare and Windows servers that you want to upgrade

    Traffic Analysis Agent

    One server (NetWare or Windows 2000/2003 servers) per segment

    Advanced Trending Agent

    Install on all NetWare and Windows servers

    IMPORTANT:On a Windows server, the Advanced Trending Agent is installed only if either the Server Management Agent or the Traffic Analysis Agent of ZENworks for Servers 3.0.2 is installed.

  7. Click Next.

  8. If you selected to upgrade the Management Site Services, complete the following; otherwise, skip to Step 11:

    1. Browse to and select the volume name of the NetWare server to be your Management Site Server, then click Next.

    2. To start the auto-discovery process, select Start the autodiscovery process.

    3. To start the back-end services, select Start the backend services on the server.

    4. To copy the ConsoleOne snap-ins, select Copy ConsoleOne snap-ins to the Management Site Server.

  9. If you selected to upgrade only the Site Server, skip to Step 11.

  10. If you selected to upgrade Server Management or the LANalyzer Agent in Step 8, complete the following:

    1. Select the NetWare servers and the agents to upgrade on each server, then click Next.

    2. Select the Windows 2000/2003 servers and the agents to upgrade on each server, then click Next.

  11. Review the summary list of selections you made in the preceding steps.

    To change a setting, click Back.

  12. Click Finish to upgrade Management and Monitoring Services to ZENworks 7 Server Management with SP1.

  13. If you chose not to start all of the back-end services and the autodiscovery process during the upgrade, manually start the back-end services and the autodiscovery process now.

    For Managed servers on NetWare, the ZENworks agents are automatically started. For Managed servers on Windows 2000/2003, you must manually start the SNMP service after you upgrade the agents.

When you upgrade Management and Monitoring Services from ZENworks for Servers 3.0.2 or ZENworks 6.5 Server Management to ZENworks 7 Server Management with SP1, new MIBs are added to the \MIBPool directory. However, the migrated Management and Monitoring Services database will not contain the newly added MIBs. For the database to contain these MIBs, you must manually compile them. The console user can select MIB files from the \MIBPool directory for placement in the \MIBServerPool directory. The MIB Compiler compiles the files listed in the \MIBPool directory into the \MIBServerPool directory.