8.0 Disaster Recovery Error Messages

This section contains detailed explanations of the error messages you might encounter using the Novell ZENworks Linux Management's Disaster Recovery component:

Error Encountered, Cannot Proceed.

Source: ZENworks Linux Management; Disaster Recovery
Severity: Critical
Possible Cause: The zlm.conf file that is required to obtain the LDAP connection information does not exist in /etc/opt/novell/zenworks.
Action: Ensure that the zlm.conf file exists in /etc/opt/novell/zenworks.
Possible Cause: The hibernate.cfg.xml file that is required to obtain database connection and configuration information does not exist in /etc/opt/novell/zenworks.
Action: Ensure that the hibernate.cfg.xml file exists in /etc/opt/novell/zenworks.
Possible Cause: While copying the password from the hibernate.cfg.xml file, you entered an incorrect password to authenticate to the database.
Action: Refer the password that is specified in the hibernate.cfg.xml file and ensure that you specify a correct password.

Could not authenticate to the eDirectory server. Please check your password.

Source: ZENworks Linux Management; Disaster Recovery
Severity: Informational
Possible Cause: When you attempted to authenticate to eDirectory, you might have entered an incorrect password at the shell prompt.
Action: Ensure that you have entered a correct password.

The zlm_create_restore_pgdb script fails while restoring and creating the database on a Secondary Server being promoted to a Primary Server

Source: ZENworks Linux Management; Disaster Recovery
Action: Use the following command to run the /opt/novell/zenworks/sbin/zlm_dbrestore.sh script on the Secondary Server that is being promoted to Primary Server. It uses the database backup file that was created on the old Primary Server:

zlm_dbrestore.sh -d zenworks -U zenadmin -H localhost -F zenworks-backup.tar.gz

If you are prompted for a password, use the content of the /etc/opt/novell/zenworks/serversecret file or the content of the /etc/opt/novell/zenworks/hibernate.cfg.xml file.