5.0 Inventory Roll-Up Error Messages

This section contains detailed explanations of the error messages you might encounter using the Inventory Roll-Up component of Novell ZENworks Linux Management.

Incorrect input for the time interval between roll-ups

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Informational
Action: Specify a valid value in hours. If you do not specify a value, the Inventory Roll-up component takes the default time interval (168 hrs).

DNS name not found. Will exit now.

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Critical
Possible Cause: Unable to get the DNS name of the local machine.
Action: Ensure that the local machine has a valid DNS name.

The IP address of destination Inventory server has not been configured in the Inventory Roll-Up Configuration page

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Informational
Action: To enable the roll-up:
  1. In the ZENworks Control Center, click Configuration.

  2. In the Management Zone Settings pane, click the Device Inventory category.

  3. In the Inventory Roll-Up Settings pane, specify the IP address of the destination server.

  4. Click Apply, then click OK.

The time interval between inventory roll-ups has not been set. By default, the time interval is set for 7 days.

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Informational

filename is deleted as it is older than RollupInitTime

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Informational
Explanation: Based on the Discard Scan Data Time in the Inventory Service object properties of the Receiver, the Sender deletes the compressed .zip files in the entpushdir directory that have been created earlier than the specified discard scan data time.

Unable to get zeninvRollupTime from the destination inventory server

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Critical
Action: Ensure that the ZENworks Web Server is running on the ZENworks Server Management or the ZENworks Desktop Management destination Inventory server.
Action: On the destination Inventory server, start the Receiver from the Service Manager.
Action: If the Sender fails to connect to the Receiver even after the retries, contact Novell Support.
Action: Ensure that the network connection between the ZENworks Linux Management server and the ZENworks Desktop Management or ZENworks Server Management server is working.

Unable to initiate the file transfer

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Critical
Action: Ensure that the ZENworks Web Server is running on the ZENworks Server Management or the ZENworks Desktop Management destination Inventory server.
Action: On the destination Inventory server, start the Receiver from the Service Manager.
Action: If the Sender fails to connect to the Receiver even after the retries, contact Novell Support.
Action: Ensure that the network connection between the ZENworks Linux Management server and the ZENworks Desktop Management or ZENworks Server Management server is working.

Unable to rename the filename.str file

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Critical
Explanation: The str files in the entmerge directory cannot be transferred to entpushdir.
Action: Ensure that the entmerge directory exists.
Action: Ensure that you have rights to transfer the str files to the entpushdir directory.

Error while creating inner zip file

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Critical
Possible Cause: The disk on the Inventory server is full.
Action: Ensure that there is free disk space on the server.
Possible Cause: The directory containing the .str files does not exist.
Action: Ensure that the directory exists on the Inventory server.
Possible Cause: There is no Read and Write access to the files in the directory.
Action: Ensure that the directory has Read and Write access for the files in the directory.

Sanity check for prp file filename failed. The file may be corrupt

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Critical
Action: Contact Novell Support.

The name format of the filename str file is incorrect

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Critical
Action: Contact Novell Support.

Could not get service DN from the prp file

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Critical
Action: Contact Novell Support.

Unable to retrieve the server name from prp file

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Critical
Action: Contact Novell Support.

Unable to procure/retrieve the schedule time from prp file

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Informational
Action: Contact Novell Support.

Irrecoverable internal error: error_message. State machine crashed

Source: ZENworks Linux Management; Inventory Roll-Up
Severity: Critical
Action: Contact Novell Support.

Compression error while compressing and deleting str files

Source: ZENworks 7.3 Linux Management; Inventory Roll-Up
Severity: Critical
Action: Contact Novell Support.

The conversion of Deviceinfo to STR format has failed

Source: ZENworks 7.3 Linux Management; Inventory Roll-Up
Severity: Critical
Action: Contact Novell Support.

Datamodel Exception occurred while extracting devices from the Inventory database

Source: ZENworks 7.3 Linux Management; Inventory Roll-Up
Severity: Critical
Action: Contact Novell Support.

An exception occurred while writing to an STR file

Source: ZENworks 7.3 Linux Management; Inventory Roll-Up
Severity: Critical
Action: Contact Novell Support.