20.1 Mobile Device Control Policy

This policy enables you to allow or restrict users from accessing the various features of a mobile device. For example, through this policy you can restrict access to applications such as the device’s camera, the device’s web browser, and voice assistant.

20.1.1 Creating a Mobile Device Control Policy

  1. On the Getting Started with Mobile Management page, navigate to the Mobile Security and Control section and click Create New Policies. Alternatively, from the left hand side navigation pane of ZCC, navigate to Policies > New > Policy.

  2. On the Select Platform page, select Mobile and click Next.

  3. On the Select Policy Category page, select General Mobile Policies and then click Next.

  4. On the Select Policy Type page, select Mobile Device Control Policy and then click Next.

  5. On the Define Details page, specify a name for the policy, select the folder in which to place the policy, then click Next.

  6. On the Configure Mobile Device Control Settings page, assign different security levels to corporate-owned devices and personally-owned devices, and click Next:

    • None: Inherits the setting value from other Mobile Device Control policies assigned higher in the policy hierarchy. For example, if you assign this policy to a device, the setting value is inherited from any Mobile Device Control policy assigned to groups and folders of which the device is a member. If a setting value is not inherited from another Mobile Device Control policy, the device’s default value is used.

    • Low: No restrictions are enforced on the device. However, some settings are assigned a default value and for the remaining settings no value is assigned.

    • Moderate: A few restrictions are imposed. For example, in the case of iOS devices, in-app purchases are disabled, background data fetch while roaming is disabled, access to documents from managed sources in unmanaged destinations and vice versa are disabled.

    • Strict: Some restrictions are enforced on the device. For example, in the case of iOS devices, backup of data to iCloud is prevented, display of notification on the Lock screen is disabled, submission of diagnostic reports to Apple is disabled.

    • High: This level is similar to strict security level however with higher restrictions. For example, in the case of iOS devices, voice assistant Siri is disabled, the device camera is removed, and pop-up tabs in Safari is disabled.

  7. On the Summary page, you can perform the following actions:

    • Create as Sandbox: Creates a Sandbox-only version of the policy. A Sandbox version of a policy enables you to test it on your device before actually deploying it

    • Define Additional Properties: Enables you to edit the default device control settings configured in the policy. For more information, see Editing a Mobile Device Control Policy Setting.

    Click Finish to complete creating the policy.

20.1.2 Editing a Mobile Device Control Policy Setting

Based on the security level selected while creating the Mobile Device Control Policy, the settings that are predefined by ZENworks can be viewed or edited by performing the steps elaborated in this section. The Mobile Device Control policy settings can be configured for iOS, Android, and ActiveSync devices.

Procedure

  1. In ZENworks Control Center, navigate to the Policies section.

  2. Click the Mobile Device Control policy for which the content needs to be configured.

  3. Click the Details tab and edit the settings for the relevant device platform.

    NOTE:If while creating the policy, the Define Additional Properties checkbox was selected, then you will be automatically redirected to the Details tab of the policy.

    Corporate/Personal: The settings in the Corporate column are applied to devices whose ownership is defined as Corporate. The settings in the Personal column are applied to devices whose ownership is defined as Personal. The settings use the following values:

    • Yes: Enables the setting.

    • No: Disables the setting.

    • Inherit: Inherits the setting value from other Mobile Device Control policies assigned higher in the policy hierarchy. For example, if you assign this policy to a device, the setting value is inherited from any Mobile Device Control policy assigned to groups and folders of which the device is a member. If there is no value to inherit, then ZENworks does not set the restriction.

    • Not Set (--): Indicates that a value is not set by ZENworks.

    • Supervised Only (Applicable for iOS): Indicates that a setting is applicable for iOS Supervised devices only. Supervised mode gives you additional control over the device.

    • Work Managed (Applicable for Android): Indicates that a setting is applicable for Android devices enrolled in the work-managed device mode.

    • Work Profile (Applicable for Android): Indicates that a setting is applicable for Android devices enrolled in the work profile mode.

  4. Click Apply.

  5. Click Publish to display the Publish Option page. In this page you can publish the modified policy as a new version of the same policy or as a new policy.

Apple

The settings that can be enabled or disabled for iOS devices are as follows. Some of these restrictions are applicable for supervised devices only, which can be identified based on the check mark under the Supervised Only column:

Tab

Settings

Description

Applicable from

Device

Allow camera

Determines whether to enable or disable the device camera. If set to No, the camera icon is removed from the home screen on the device.

 

 

Allow FaceTime

Determines whether to enable or disable FaceTime. This setting is enabled if the Allow camera setting is configured as Yes or Inherit.

 

 

Allow global background fetch while roaming

Determines whether the latest app data should be fetched from the network for apps running in the background, while the device is roaming.

 

 

Allow Handoff

Determines whether a user is allowed to resume an existing task or is allowed to access content from any device, which is logged into the same iCloud account.

 

 

Allow Siri

Determines whether Apple’s voice assistant should be enabled.

 

 

Allow Siri while device is locked

Determines whether the user can access Siri while the device is locked. This setting is enabled if the Allow Siri setting is set to Yes or Inherit. Also, this option is ignored if a passcode is not set on the device.

iOS 5.1+

 

Enable Siri profanity filter

Determines whether the Profanity Filter option in Siri should be enabled. This setting is enabled if the Allow Siri setting is set to Yes or Inherit.

Show user-generated content in Siri

Determines whether Siri can obtain content from sources that allow user-generated content, such as Wikipedia. This setting is enabled if the Allow Siri setting is set to Yes or Inherit.

iOS 7.0+

 

Allow iMessage

Determines whether the user can use the iMessage feature on devices.

iOS 6.0+

 

Allow AirDrop

Determines whether the user can share documents, media, and so on, using AirDrop.

iOS 7.0+

 

Allow iBooks Store

Determines whether the user can download content from iBooks Store.

iOS 6.0+

 

Allow automatic updates to certificate trust settings

Determines whether automatic updates to certificate trust settings should be enabled.

 

 

Allow documents from managed sources in unmanaged destinations

Determines whether a document can be opened in an unmanaged app or account if the document was created or downloaded from a managed app or account.

iOS 7.0+

 

Allow managed apps to write contacts to unmanaged apps

Determines whether managed apps can write contacts to unmanaged contacts accounts. This field is enabled, if Allow documents from managed sources in unmanaged destinations is enabled.

iOS 12.0+

 

Allow documents from unmanaged sources in managed destinations

Determines whether a document can be opened in a managed app or account if the document was created or downloaded from an unmanaged app or account.

iOS 7.0+

 

Allow unmanaged apps to access contacts in managed apps

Determines whether unmanaged apps can access managed contacts accounts. This field is enabled, if Allow documents from unmanaged sources in managed destinations is enabled

iOS 12.0+

 

Allow screenshots

Determines whether the user can capture images of the device’s display screen. If disabled, this setting will prevent the classroom app from observing remote screens.

iOS 9.0+

 

Allow screen observation by Classroom

Determines whether remote screen observation by the Classroom app is enabled. This setting will be enabled, only if the Allow screenshots setting is enabled.

iOS 9.3+

 

Allow account modification

Determines whether the user is allowed to modify account settings, such as adding or removing mail account, modifying iCloud settings and so on.

iOS 7.0+

 

Allow erase All content And settings

Determines whether the user can erase all the content and settings on the device.

 

 

Allow device name modification

Determines whether the user can modify the name of the device.

iOS 9.0+

 

Allow Bluetooth setting modification

Determines whether the user can modify the bluetooth settings on the device.

iOS 10+

 

Allow host pairing

Determines whether an iOS device can pair with other devices. If No is selected, then these devices can only pair with their supervision host or with hosts having a Supervising Host Certificate. If a Supervision Host Certificate is not configured, all pairing is disabled.

iOS 7.0+

 

Allow restrictions modification

Determines whether the user can modify restrictions on the device.

 

 

Allow Find My Friends setting modification

Determines whether the user can modify the Find my Friend settings on the device.

iOS 7+

 

Allow Wallpaper modification

Determines whether the user can modify the wallpaper settings on the device.

iOS 9.0+

 

Allow notifications modification

Determines whether the user can modify the Notification settings on the device.

iOS 9.3+

 

Allow sending diagnostic and usage data to Apple

Determines whether automatic submission of diagnostic and usage reports to Apple should be enabled.

iOS 6.0+

 

Allow diagnostics settings modification

Determines whether the user can modify the Diagnostic settings and app analytics settings in the Diagnostic and Usage screen on the device.

iOS 9.3.2+

 

Allow users to accept untrusted TLS certificate

Determines whether the user can accept Transport Layer Security (TLS) certificates that cannot be verified.

iOS 5.0+

 

Force encrypted backup

Determines whether the device backup process should be encrypted.

 

 

Force limited ad tracking

Determines whether advertisers’ tracking of a user’s activities across apps should be limited. If set to Yes, then ad tracking is not eliminated but reduced to some extent.

iOS 7.0+

 

Request passcode for incoming AirPlay requests

Determines whether a pairing passcode restriction should be enforced for all incoming AirPlay requests coming from another device to a managed device.

Apple TV 6.1 to tvOS 10.1

 

Request passcode for outgoing AirPlay requests

Determines whether a pairing passcode restriction should be enforced for all outgoing AirPlay requests sent from a managed device to another device.

iOS 7.1+

 

Treat Airdrop as unmanaged destination

Determines whether Airdrop should be considered as an unmanaged drop target. If set to Yes, then the user will be unable to share managed data through Airdrop.

iOS 9.0+

 

Allow Spotlight Internet results

Determines whether the users can use Spotlight Search to find content directly from the Internet.

iOS and macOS 10.11+

Allow definition lookup

Determines whether the user can lookup definitions using the in-built iOS dictionary.

iOS 8.1.3+ and macOS 10.11.2+

 

Allow Dictation

Determines whether or not the user can enable the dictation option present in the keyboard.

iOS 10.3+

 

Allow Wi-Fi whitelisting

Determines whether or not the user can connect to the Wi-Fi service that is setup using the configuration profile.

iOS 10.3+

 

Allow VPN creation

Determines whether or not the user can configure a VPN connection using their devices.

iOS 11.0+

 

Allow setting up of new devices within proximity

Determines whether the device is allowed to identify other devices that are within its proximity to share password and settings.

iOS 12.0+

 

Allow automatic update of date and time

Determines whether the date and time can be automatically set based on the current location and network.

iOS 12.0+

Apps

Allow installation of apps

Determines whether the user can install apps.

 

 

Allow app installation from App Store

Determines whether the user can install apps from the Apple App Store. This field is enabled if the Allow Installation of Apps field is enabled. If disabled, the App Store icon is removed from the Home screen.

 

 

Allow automatic app downloads

Determines whether the user can automatically download apps purchased on other devices. This field is enabled if the Allow Installation of Apps field is enabled.

iOS 9.0+

 

Allow removing apps

Determines whether the user can remove apps from the device.

 

 

Allow in-app purchases

Determines whether the user can make in-app purchases.

 

 

Allow cellular data app settings modifications

Determines whether the user can modify cellular data settings for specific apps.

iOS 7.0+

 

Allow enterprise app trust

Determines whether custom apps can be provisioned using universal provisioning profiles. If No is selected, it removes the Trust Enterprise Developer button in Settings-> General-> Profiles & Device Management.This restriction applies to free developer accounts but it does not apply to enterprise app developers who are trusted because their apps were pushed via MDM, nor does it revoke previously granted trusts.

iOS 9.0+

 

Allow backup of enterprise books

Determines whether the user can back up books distributed by the organization to iCloud or iTunes.

 

 

Allow in-app purchase

Determines whether the user can make in-app purchases.

 

 

Allow managed apps to store data in iCloud

Determines whether managed app data should sync with iCloud.

 

 

Allow notes and highlights sync for enterprise books

Determines whether metadata, which includes notes and highlights of books that are distributed by the user’s organization, should be synced with iCloud.

 

Allow News

Determines whether the user can access News apps.

iOS 9.0+

 

Allow System App Removal

Determines whether the user can remove system apps from the device.

iOS 11.0+

Apple Watch

Force Apple Watch wrist detection

Determines whether an Apple Watch should display the time and the latest alerts when the user’s wrist is raised.

iOS 8.2+

 

Allow pairing with Apple Watch

Determines whether the user can pair with an Apple Watch.

iOS 9.0+

iTunes

Allow iTunes

Determines whether the user can access the iTunes music store app.If disabled, the icon will be removed from the Home screen.

 

 

Require iTunes Store password for each purchases

Determines whether or not the user needs to enter the password for each purchase on the iTunes Store.

iOS 5.0+

iCloud

Allow My Photo Stream

Determines whether a copy of any photo taken on the managed iOS device should be synced with the user’s other iOS devices.

iOS 6.0+

 

Allow iCloud Keychain

Determines whether Keychain data such as accounts, passwords, and credit card information, should be synced with iCloud.

iOS 7.0+ and macOS 10.12+

 

Allow iCloud Photo Library

Determines whether photos on iCloud can be accessed on the managed device. If disabled, any photos that are not fully downloaded from the Photo Library to the device, will be removed from local storage.

iOS 9.0+ and macOS 10.12+

 

Allow iCloud Photo Sharing

Determines whether the user can publish and share photos with other iOS users through the iCloud website.

 

 

Allow iCloud backup

Determines whether data can be backed up or restored on iCloud.

iOS 5.0+

 

Allow iCloud document sync

Determines whether the user can synchronize documents and key-values to the iCloud storage space.

iOS 5.0+ and macOS 10.11+

Safari

Allow use of Safari

Determines whether the user is allowed to use the Safari web browser on the device. If set to No, then the Safari icon is removed from the Home screen of the device.

 

 

Accept cookies

Determines the cookie policy that should be enabled in the Safari web browser. The accepted values are:

  • Block all websites, third parties, and advertisers from storing cookies on the device.

  • Allow all websites, third parties, and advertisers to store cookies on the device.

  • Allow cookies to be stored from only those websites that the user is currently visiting and not from third parties that embed content in the website.

  • Allow cookies to be stored from only those websites that the user visits. With this option you can prevent websites that have embedded content in other websites that you visit from storing cookies.

The default value is to allow cookies from all websites, third parties, and advertisers.

 

 

Allow pop-ups

Determines whether pop-ups should be blocked in the Safari web browser. This setting is enabled, if Allow use of Safari is configured as Yes or Inherit.

 

Enable autoFill

Determines whether Safari should remember the data entered by users on web entry forms. This setting is enabled, if Allow use of Safari is configured as Yes or Inherit.

 

 

Enable JavaScript

Determines whether JavaScript should be enabled in the Safari web browser. This setting is enabled, if Allow use of Safari is configured as Yes or Inherit.

 

Force fraud warning

Determines whether Safari should warn users about refraining from visiting websites that are fraudulent. This setting is enabled, if Allow use of Safari is configured as Yes or Inherit.

 

Lock Screen

Allow passbook notifications in lock screen

Determines whether notifications on the passbook app can be displayed on the lock screen. The passbook app allows users to store their coupons, tickets, and so on.

iOS 6.0+

Allow voice dialing while device is locked

Determines whether voice dialing should be enabled while the device is locked.

 

Show Control Center in lock screen

Determines whether Control Center can be accessed from the Lock screen. The Control Center gives the user quick access to the apps and controls on the device.

iOS 7.0+

Show Notification Center in lock screen

Determines whether users can view past notifications on the lock screen. If enabled, the users can still view notifications on the lock screen, when they arrive.

iOS 7.0+

Show Today View in lock screen

Determines whether the Today View in Notification Center should be displayed on Lock screen.

iOS 7.0+

 

Allow USB connections when device is locked

Determines whether the device can connect to USB accessories while locked.

iOS 12.0+

Media Content

Allow bookstore erotica

Determines whether the user is permitted to download media that is tagged as erotica from the iBooks store.

iOS and tvOS 11.3+

 

Allow explicit content

Determines whether the user can access explicit music or video content purchased from the iTunes Store. Explicit content is marked by the content providers when sold in the iTunes Store.

iOS and tvOS 11.3+

 

Ratings region

Determines the region that needs to be selected to populate the allowed ratings for media content defined for that region.

iOS and tvOS 11.3+

 

Apps

Determines the maximum allowed rating for apps. These values are populated based on the selected Ratings region. If a rating is enabled, items that do not conform to the rating restrictions cannot be downloaded or installed on the device.

iOS 5.0+ and tvOS 11.3+

 

Movies

Determines the maximum allowed rating for movies. The values in this field are populated based on the selected Ratings region. If a rating is enabled, items that do not conform to the rating restrictions cannot be downloaded on the device.

iOS and tvOS 11.3+

 

TV Shows

Determines the maximum allowed rating for TV shows. The values in this field are populated based on the selected Ratings region. If a rating is enabled, items that do not conform to the rating restrictions cannot be downloaded on the device.

iOS and tvOS 11.3+

Security

Allow Touch ID to unlock device

Determines whether the user can unlock the device by using fingerprint.

iOS 7+ and macOS 10.12.4+

 

Allow passcode modification

Determines whether the user can modify the passcode on the device. If disabled, the user will not be able to add, change or remove the passcode. Applicable for supervised devices only. This restriction is ignored in shared iPads.

iOS 9.0+

 

Allow Touch ID fingerprint modification

Determines whether the user can modify the Touch ID fingerprints. This field will be enabled if the Allow passcode modification option is enabled.

 

 

Force authentication before using autofill

Determines whether users need to authenticate using Touch ID or Face ID before entering passwords or credit card information in Safari and Apps.

iOS 12.0+

 

Allow password autofill

Determines whether users can use the Autofill Passwords feature and will be prompted to use saved passwords in Safari or in apps. If disabled, Automatic Strong Password will not be applicable and strong passwords will not be suggested to users.

iOS 12.0+

 

Allow password sharing

Determines whether users can share their passwords using the Airdrop Passwords feature.

iOS 12.0+

 

Allow password proximity request

Determines whether the device can request passwords from nearby devices.

iOS 12.0+

Gaming

Allow Game Center

Determines whether the user can access the Game Center. If disabled, the Game Center icon is removed from the Home screen.

iOS 6.0+

 

Allow multiplayer Gaming

Determines whether games with more than one player is enabled. This field will be enabled if the Allow Game Center option is enabled.

 

 

Allow adding Game Center friends

Determines whether game center friends can be added. This field will be enabled if the Allow Game Center option is enabled.

 

Keyboard

Allow predictive keyboard

Determines whether the user can use predictive keyboard on the device.

iOS 8.1.3+

 

Allow keyboard shortcuts

Determines whether the user can use shortcuts from external keyboards.

iOS 9.0+

 

Allow auto correction

Determines whether users can use the auto correct option and select appropriate words.

iOS 8.1.3+

 

Allow spell check

Determines whether spell check is allowed on a user’s device.

iOS 8.1.3+

Music

Allow Music service

Determines whether Music Service is enabled on the device. If No is selected, then the Music Service is disabled and set to the classic mode.

iOS 9.3+ and macOS 10.12+

 

Allow Radio

Determines whether the user can access iTunes Radio.

iOS 9.0+

Allow Podcasts

Determines whether the user can access iTunes Podcasts.

iOS 8.0+

AirPrint

Allow AirPrint

Determines whether or not a user can connect to the AirPrint feature to print documents or pictures wirelessly using any AirPrint enabled printer.

iOS 11.0+

 

Allow AirPrint Credentials Storage

Determines whether or not AirPrint credentials can be stored in Keychain.

iOS 11.0+

 

Force AirPrint Trusted TLS Requirement

Determines whether or not devices can connect to AirPrint enabled devices only using the trusted TLS certificates.

iOS 11.0+

 

Allow AirPrint iBeacon Discovery

Determines whether or not devices can discover the printer beacons. Using these ibeacons, printers can broadcast connection information, and devices can discover it to reduce setup time.

iOS 11.0+

OS Update

Allow delay in OS updates

Determines whether user visibility of software updates should be delayed.

iOS 12.0+

 

Select number of days for delay

Select for how many days the software update should be delayed, after which the software update is visible to the user. The maximum number of days is 90 days and the default value is 30 days.

iOS 12.0+

Classroom App

Force users to automatically join Classroom

Determines whether permission to join classes is automatically granted without prompting the student.

iOS 12.0+

 

Allow teacher to lock apps and devices

Determines whether a teacher can lock apps or the entire device without prompting the student.

iOS 12.0+

 

Force request for teacher consent before leaving Classroom

Determines whether a student enrolled in an unmanaged course needs to request for permission before leaving the course.

iOS 12.0+

 

Allow teacher to observe device screen

Determines whether the device of a student enrolled in a managed course, can automatically give permission to that course’s teacher’s request to observe the student’s device screen, without prompting the student.

iOS 12.0+

NOTE:The settings that are applicable for only supervised devices are subject to change.

Android

The settings that can be enabled or disabled for Android devices are as follows. Each of these restrictions are either applicable for work profile or work-managed device modes of enrollment, which can be identified based on the checkmark under the respective columns:

 

Settings

Description

Applicable from

Devices

Allow camera

Determines whether the device camera should be enabled. If disabled on devices enrolled in the work profile mode, the camera can still be accessed from the device’s personal space.

Android 5.0+

 

Allow install from unknown sources

Determines whether or not the user can install apps from outside the managed Google Play Store.

Android 5.0+

 

Allow debugging features

Determines whether or not debugging of the device can be enabled.

Android 5.0+

 

Allow screenshots

Determines whether the user can capture images of the device’s display screen.

Android 5.0+

Allow cross-profile copy and paste

Determines whether the user can copy and paste data between the work profile and the personal space on the device.

Android 7.0+

 

Allow user to factory reset the device

Determines whether the user can factory reset the device from the settings menu of the device.

Android 5.1+

 

Allow factory reset protection

Determines whether devices need to be protected from an unauthorized (hard) factory reset. If enabled, this setting provides the ability to whitelist one ore more corporate unlock accounts which can be used to provision devices after unauthorized factory resets such as from bootloader or fast boot.

Android 5.1+

 

Specify corporate unlock accounts

This setting is enabled if Allow factory reset protection is enabled. Specify the corporate accounts of users who are authorized to provision devices that have undergone a hard factory reset. For more information, see Enabling Factory Reset Protection on Android Work-Managed Devices.

Android 5.1+

 

Allow mounting of physical external media

Determines whether the user can connect their devices to external physical media.

Android 5.1+

 

Allow sharing data using NFC beam

Determines whether the user can share data from their devices using the NFC beam.

Android 5.1+

 

Allow USB file transfer

Determines whether the user can transfer files over USB.

Android 5.1+

 

Allow USB storage

Determines whether USB storage is enabled or disabled.

Android 5.1+

 

Allow cross-profile contact search

Determines whether the telephony or messaging apps in the personal space of a device can access work profile contacts.

Android 7.0+

 

Allow cross-profile caller ID lookup

Determines whether caller ID information of work profile contacts should be displayed in the personal space of a device during incoming calls.

Android 7.0+

 

Allow contact sharing with other bluetooth devices

Determines whether the user can share work contacts to other connected bluetooth devices such as hands-free calling in cars or headsets.

Android 7.0+

 

Allow location configuration

Determines whether the user can turn the location on or off. If disabled, the user will not be able to turn on the Location setting on the device and you will not be able to determine the location of the device.

Android 9.0+

 

Set location services mode

Set the location services mode to any one of the following to estimate the device location faster and more accurately:

  • High Accuracy uses GPS, Wi-Fi, mobile network and sensors to determine the most accurate location.

  • Battery saving uses sources that use less battery, like Wi-Fi and mobile networks.

  • Sensor only uses only GPS (not including network-provided location). This mode consumes more battery and takes time in determining location.

Android 5.0+

 

Allow Printing

Determines whether users can print data from their devices.

Android 9.0+

 

Allow data sharing from personal to work profile

Determines whether users can share data from the personal profile to the work profile. If enabled, users can share data from apps in the personal profile to work profile apps. Also, work profile apps can pick items from the personal profile, such as files or pictures.

Android 9.0+

Apps

Runtime permissions

Select the default response for any runtime permissions requested by apps. For more information, see the Android Developer Documentation. You can select any one of the following values:

  • Prompt: Allows the user to grant or deny permissions to the apps.

  • Auto Grant: Automatically grant permissions to the apps.

  • Auto Deny: Automatically denies permission to the apps.

Android 6.0+

Allow adding accounts

Determines whether the user can add or remove accounts to access work apps. However, this setting should be used with caution, as by enabling it users can also add their personal accounts to access work apps, which might make it difficult to contain corporate data within the workspace.

Android 5.0+

 

Allow public play store access

Determines whether the user can access play store using the newly added account. This field will be enabled, if the Allow adding accounts field is enabled.

 

 

Allow Verify Apps enforcement

Determines whether Verify Apps can be enabled on the device. This feature scans apps for malware before and after the apps are installed, thereby securing corporate data from malicious apps.

Android 5.0+

 

Allow apps to be uninstalled

Determines whether users can uninstall apps.

Android 5.0+

 

Allow modifying of app data

Determines whether users can modify app data from the Settings menu such as uninstalling of apps, disabling of apps, clearing of app data and cache, force stopping apps, clearing app defaults and so on.

Android 5.0+

Network

Allow cell broadcasts

Determines whether users can configure cell broadcasts.

Android 7.0+

 

Allow editing of mobile network settings

Determines whether users can modify the mobile network settings from the Settings menu.

Android 7.0+

 

Allow resetting of all network settings

Determines whether users can reset network settings such as current cellular and Wi-Fi settings, VPN settings and so on.

Android 7.0+

 

Allow cellular data while roaming

Determines whether device permits cellular data while roaming.

Android 7.0+

 

Allow outgoing calls

Determines whether the users can make calls on their devices.

Android 7.0+

 

Allow sending and receiving of SMS messages

Determines whether the device can receive text messages or whether users can send text messages.

Android 7.0+

 

Allow tethering and configuring portable hotspots

Determines whether users can use their device as a portable hotspot by tethering.

Android 7.0+

 

Set Wi-Fi timeout

Determines whether the device should disconnect from the connected Wi-Fi network, when the device is not in use. If the Not when plugged in option is selected, then the Wi-Fi will not timeout if the device is plugged-in.

Android 7.0+

Allow bluetooth configuration

Determines whether users can configure bluetooth on their devices.

Android 7.0+

 

Allow editing of ZENworks-provisioned Wi-Fi settings

Determines whether the user can modify the Wi-Fi settings that are provisioned by ZENworks.

Android 6.0+

 

Allow changing of Wi-Fi network

Determines whether the user can connect to different Wi-Fi access points.

Android 6.0+

 

Allow airplane mode

Determines whether users can set their devices in the airplane mode.

Android 9.0+

Audio

Mute master volume

Determines whether the master volume is remotely muted or not.

Android 5.0+

 

Allow editing of volume settings

Determines whether users can modify the device volume settings.

Android 5.0+

 

Allow muting of device microphone

Determines whether users can mute the device microphone.

Android 5.0+

Date

Allow configuration of date, time and time zone

Determines whether the user can configure the date, time and timezone settings, either manually or automatically.

Android 9.0+

 

Allow configuration of date and time

Determines whether the users can configure the date and time on their devices either automatically or manually. If disabled, the date and time settings are disabled.

Android 5.0+

 

Allow automatic update of date and time

Determines whether the date and time should be automatically fetched from the network. If enabled, the user will not be able to set the date and time manually.

Android 5.0+

 

Allow automatic update of time zone

Determines whether the time zone should be automatically fetched from the network. If enabled, the user will not be able to set the time zone manually.

Android 5.0+

OS Update

Select OS update type

Select from any one of the following options to configure and apply over-the-air system updates for devices:

  • Automatic indicates that the devices will receive the update as soon as it is available.

  • Postpone indicates that the update can be postponed to up to 30 days.

  • Windowed indicates that the update can be scheduled within a daily maintenance window. You can set the start time and the end time (based on a 24 hour format) in the Daily maintenance window start time and Daily maintenance window end time, respectively. The system update will install at any time between the start and the end time. If the start time is later than the end time, then the end time will be considered as a time on the next day.

Android 6.0+

Keyguard Features

Allow device keyguard features

Determines whether features such as Trust Agents and Fingerprint Unlock are made available to users before unlocking the device lock screen.

Android 5.0+

 

Allow trust agents

Determines whether trust agents such as Smart Lock can be enabled by the user to unlock the device keyguard. If you select Configure, then you can enable or disable specific Google Smart Lock trustlets in the Smart Lock field. If you select All, then all the Trust Agents will be automatically enabled for the user to configure on the device.

Android 5.0+

 

Smart Lock

The Smart Lock feature lets users keep their Android devices unlocked when any of the following options are enabled:

  • Bluetooth: When enabled, this option lets the user add a bluetooth device such as a bluetooth watch to the Trusted Devices setting on the device. The user’s device remains unlocked as long as it is connected to one of these trusted devices.

  • NFC: When enabled, this option lets the user add an NFC device to the Trusted Devices setting on the device. The user’s device remains unlocked based on the NFC tags on the trusted devices.

  • Places: When enabled, this option lets the user add a safe location such as the user’s home or office, in the Trusted Places setting. The user’s device unlocks and remains unlocked as long as the current location of the user is one of the configured Trusted Places.

  • Faces: When enabled, this option lets the user set his or her face as a Trusted Face. The user’s device unlocks when it recognizes the user’s face.

  • On Body: When enabled, this option lets the user configure On Body Detection on the device. Based on this setting, the device will unlock and will remain unlocked until it is being carried in the user’s hand, bag, or pocket, which is detected based on the device’s motion sensors such as the accelerometer or gyroscope.

Android 5.0+

 

 

  • Voice: This option enables the device to unlock when the user uses the voice command “OK Google”.

 

 

Allow fingerprint unlock

Determines whether users can unlock their devices using their fingerprints.

Android 5.0+

 

Allow redacted notifications

Determines whether the user can enable all notifications, including redacted (containing sensitive information) notifications, on the lock screen. If disabled, the user has the option to disable redacted notifications on the lock screen.

Android 5.0+

 

Allow secure camera

Determines whether the camera can be accessed from the lock screen.

Android 5.0+

 

Allow all notifications

Determines whether all notifications are displayed on the lock screen.

Android 5.0+

Display

Allow ambient display

Determines whether the user can configure ambient display on their devices.

Android 9.0+

Allow screen brightness

Determines whether the users can configure screen brightness on their devices.

Android 9.0+

Set screen brightness mode

Determines whether the screen brightness mode should be set to automatic.

Android 9.0+

Configure screen brightness percentage

Determines whether a specific backlight brightness percentage should be enforced. If enabled, you can set the percentage in the Set Brightness Percentage field. The brightness value on an Android device ranges from 0 to 255. When you define a percentage in the Set Brightness Percentage field, then the equivalent value is set on the device. For example, if 50% is set as the brightness percentage, then the brightness value is set as 127.5.

Android 9.0+

Allow user to configure screen timeout

Determines whether the user can configure when the device screen should timeout.

Android 9.0+

ActiveSync

These settings can be applied on devices that are enrolled as:

  • ActiveSync Only devices

  • Fully Managed iOS and ActiveSync (iOS MDM + ActiveSync) devices.

    If a setting is applicable for both iOS and Activesync, then the stricter restriction of the two is applied. For example, if Allow Camera is enabled as a part of the iOS settings and if Allow Camera is disabled as a part of the ActiveSync settings, then the camera icon is removed from the device, as disabling of the camera is a strict setting.

    Settings

    Description

    Allow Bluetooth

    Determines whether bluetooth connections are allowed to and from the device. You also have the option of allowing only a hands free configuration on the device.

    Allow browser

    Determines whether the user is allowed to use the default web browser on the device.

    Allow camera

    Determines whether the device camera should be enabled.

    Allow infrared

    Determines whether infrared connections are allowed to and from the device.

    Allow text messaging

    Determines whether the user can send or receive text messages on the device.

    Allow storage card

    Determines whether the device can access a removable storage card.

20.1.3 Assigning a Mobile Device Control Policy

The Mobile Device Control Policy can be assigned to users or devices. User-assigned policies apply to all devices enrolled by the user. Device-assigned policies apply only to the explicitly assigned devices.

In addition to assigning policies directly to users and devices, you can assign this policy to user groups, user folders, device groups, and device folders. Each member of the group or folder receives the assignment.

  1. To assign the policy to users, from the Policies list, select the check box in front of the policy and click Action > Assign to User. To assign the policy to devices, from the Policies list, select the checkbox in front of the policy and then click Action > Assign to Device.

  2. In the Select Object dialog box, browse and select the users or devices to whom you want to assign the policy, click OK to add them to the list and then click Next.

  3. If the policy is assigned to a device, then the Policy Conflict Resolution page is displayed. In this page you can set the precedence for device-associated policies and user-associated policies for resolving conflicts that arise when policies of the same type are associated to both devices and users. Define any of the following and click Next:

    • User Precedence: User-associated policy will override the device-associated policy. Select this option to apply policies that are associated to the users first, and then to the devices.

    • Device Precedence: Device-associated policy will override the user-associated policy. Select this option to apply policies that are associated to the devices first, and then to the users.

    • Device Only: Select this option to apply policies that are associated to devices alone.

    • User Only: Select this option to apply policies that are associated to users alone.

  4. Review the summary page and click Finish to complete the assignment.