A.1 Troubleshooting Subscribe and Share

Unable to share Preboot and Patch bundles with Subscribers

Source: ZENworks; Subscribe and Share.
Explanation: The following types of bundles cannot be shared with subscribers:
  • Preboot bundles: ZENworks servers host content files that are a part of the content repository. Preboot bundles might contain.zmg files that are not a part of the ZENworks content repository. The Subscribers cannot download the .zmg files and replicate the Imaging bundle. As a result, you cannot share a Preboot bundle or assign it to Subscribers, Subscriber groups, or Subscriber folders.

  • Patch bundles: Sharing of Windows, Linux, or Macintosh Patch bundles is not supported. A ZENworks subscription does not ensure that the modules and services related to Patch Management are enabled and running in a Subscriber zone. Hence, the replication of Patch bundles is prevented. You cannot share a Patch bundle, or assign it to Subscribers, Subscriber groups, or Subscriber folders. The content in the /Bundles/ZPM folder for Patch bundles cannot be replicated even if it contains other bundles because they are automatically filtered.

Error occurs while creating Subscriber keys that have long names on MS SQL database

Source: ZENworks; Subscribe and Share.
Explanation: If you provide a long Subscriber key name, when the MS SQL database converts the name into bytes, the index created from this name might exceed the database limitation for the index length (900 characters). In this case, the Subscriber key creation fails.