10.3 Uninstalling the Access Gateway

  1. In the Administration Console, click Access Gateways.

  2. If the Access Gateway belongs to a cluster, you need to remove it from the cluster.

    1. Select the Access Gateway, then click Actions > Remove from Cluster:

    2. Confirm the action, then click OK.

  3. On the Access Gateways Servers page, select the name of the server, then click Actions > Delete > OK.

    This removes the configuration object for the Access Gateway from the Administration Console.

  4. On the Identity Servers page, update the Identity Server status for the Identity Server cluster configuration that was using this Access Gateway.

    See Updating an Identity Server Configuration in the Novell Access Manager 3.1 SP2 Identity Server Guide.

  5. Complete one of the following:

10.3.1 Uninstalling the Windows Access Gateway Service

  1. Exit any applications and disable any virus scanning programs.

  2. Access the Control Panel, click Add or Remove Programs and select to remove the AccessGateway program.

  3. Click Next.

  4. Specify the credentials for the admin user, then click Uninstall.

    If the uninstall fails because the program cannot authenticate to the Administration Console, see Section A.9, Troubleshooting the Uninstall of the Access Gateway Service.

10.3.2 Uninstalling the Linux Access Gateway Service

  1. Log in as root.

  2. Change to the /opt/novell/accessgateway directory, then enter the following command:

    ./removeAccessGateway

  3. Click Next.

  4. Click Done.

    If the uninstall fails, see Section A.9, Troubleshooting the Uninstall of the Access Gateway Service.