OEM Sybase SQL Anywhere 12 is supported by ZENworks 11 SP2. If you are using a remote OEM Sybase SQL Anywhere database, you need to upgrade it to OEM Sybase SQL Anywhere 12 on your remote database server.
Perform the following steps to upgrade the Sybase engine and then upgrade and rebuild the remote OEM Sybase SQL Anywhere database:
IMPORTANT:Before you upgrade the Remote OEM Sybase SQL Anywhere database, you need to backup the database files to the default location. For more information, see TID 7009199.
If the OEM Sybase database is installed on a remote machine, you need to stop the ZENworks services on all the Primary Servers. However, if the OEM Sybase database is installed on the ZENworks server, you need to stop the services only on the remaining servers. The upgrade installer will stop and start the services on the ZENworks server.
On the device that has remote OEM Sybase SQL Anywhere database installed, insert the Novell ZENworks 11 SP2 installation DVD and run one of the following commands:
On Windows, run the following command on the external database server: DVD_drive:\setup.exe --upgrade-oemdb
or
DVD_drive:\setup.exe -O
“O” should be typed in uppercase.
On Linux, run the following command on the external database server:
sh /media/cdrom/setup.sh --upgrade-oemdb
or
sh /media/cdrom/setup.sh -O
“O” should be typed in uppercase.
On the Language Selection page, select the language in which you want to run the installer, then click
.On the Introduction page, click
to proceed.On the License Agreement page, click
.On the External Database Configuration page, specify the following details:
Database Name: Specify the name of the existing database.
Username: Specify the user who can modify the database. The user must have read/write permissions to modify the database.
Password: Specify the password of the user who has read/write permissions to the database.
Database Server Name: Specify the name of the OEM Sybase SQL Anywhere database server.
Click
.In the next screen, click
to proceed with the upgrade.If the database configuration details specified in Step 6 are correct, the OEM Sybase SQL Anywhere database is upgraded and the Installation Complete page is displayed.
If the database configuration details are incorrect, an error message is displayed. To proceed with the upgrade you need to re-enter the correct details on the Database Configuration page.
Click
.On the Upgrade Completed Successfully page, click
to complete the upgrade.NOTE:After the upgrade is completed, check for errors in the log file (ZENworks_OEM_Database_Upgrade_<timestamp>.log.xml) located in <Install_location>/Novell/ZENworks/logs on Windows or in /var/opt/novell/log/zenworks on Linux. If there are any errors, contact Novell Support for assistance.