36.3 Starting Remote Management Operations Using the ZENworks Control Center

The ZENworks Control Center is the comprehensive web-based control interface for ZENworks 7 Linux Management. It provides an intuitive and task-driven console to manage various ZENworks components including Remote Management.

You can initiate various Remote Management operations from the following locations:

36.3.1 Initiating a Remote Management Session from Common Tasks

  1. In the ZENworks Control Center, click Devices.

  2. In Device Tasks in the left pane, click Remote Control Device to open the following dialog box:

    Remote Management dialog box

  3. In the IP address field, specify the IP address or DNS name of the device you want to remotely control.

  4. Select the Remote Management operation to be performed on the device. The available options are Remote control, Remote view, and Remote login.

    The following table lists and explains all the operations you can select from the drop-down list:

    Option

    Description

    Remote control

    Allows you to take control of the managed device.

    Remote view

    Allows you to view the managed device.

    Remote login

    Allows you to remotely log in to a new desktop session on the managed device. This desktop cannot be viewed by the users on the managed device.

  5. Specify the port number configured for the selected operation.

    The auto-populated port numbers are those which are configured in the Remote Management Settings at Zone Level.

  6. Click OK.

  7. Read the Java Security message and click Yes to accept the Certificate of the Signed Applet. To avoid the message to be displayed again, select Always.

  8. If the Ask for permission from user on the managed device setting is enabled, click Yes in the permission change dialog-box on the managed device.

  9. Specify the password at the management console, then click OK.

IMPORTANT:We recommend you to use Java plug-in 1.5.x in the browser of the Management Console.

36.3.2 Initiating a Remote Management Session from the Device Context

You can perform Remote Management operations on a specific device.

  1. In the ZENworks Control Center home page, click Devices.

  2. Click Servers or Workstations.

  3. Select the device you want to remotely control.

    or

    Click the device name, then click Remote Control in Server Tasks (if you have selected Server) or Workstation Tasks (if you have selected Workstation) in left pane.

  4. If you have selected the device in step 3, click Remote control in the Action menu to open the Remote Management dialog box:

    Remote Management dialog box

  5. Select the IP address of the device.

  6. Select the Remote Management operation to be performed on the device.

    The drop-down list of operations is based on the effective Remote Management Settings for the managed device. The available options are Remote control, Remote view, and Remote login.

    The following table lists and explains all the operations you can select from the drop-down list:

    Option

    Description

    Remote Control

    Allows you to take control of the managed device.

    Remote View

    Allows you to view the managed device.

    Remote Login

    Allows you to remotely login to a new desktop session on the managed device. This desktop cannot be viewed by the users on the managed device.

  7. Specify the port number configure for the selected operation.

    The auto-populated port numbers are those which are configured in the effective Remote Management Settings for the selected device.

  8. Click OK.

  9. Read the Java Security message and click Yes to accept the Certificate of the Signed Applet. To avoid the message to be displayed again, select Always.

  10. If the Ask for permission from user on the managed device setting is enabled, click Yes on the permission change dialog-box on the managed device.

  11. Specify the password at the management console, then click OK.