Problems or Messages |
Solutions |
---|---|
Workload issue requires user intervention Replication is in recoverable error during replication either during or . |
This problem occurs when the server is under load and things are taking longer than expected. The solution is to wait until the replication is complete. |
All workloads go into recoverable errors because you are out of disk space. |
Verify the free space. If more space is required, remove a workload. |
Slow network speeds under 1 MB. |
Confirm that the source machine’s Network Interface Card’s duplex setting is on and the switch is connected to matches (i.e. if the switch is set to auto, the source can’t be set to 100 MB. They need to match.) |
Slow network speeds over 1 MB. |
Measure the latency by running the following from the source to the Forge: ping forge_ip –t Allow it to run for 50 iterations and the average will indicate the latency. Also see Optimizing File-based Transfers for WAN Connections. |
:”The file transfer cannot begin - port 3725 is already in use” or “3725 unable to connect” |
Ensure that the port is open and listening: Run netstat -ano on the workload. Check the firewall. Retry the replication. |
“Controller connection not established.” Replication fails at the step. |
This error occurs when the replication networking information is invalid. Either the DHCP server is not available or the replication virtual network is not routable to the Forge Management VM. Change the replication IP to a static IP or enable the DHCP server. Ensure the virtual network selected for replication is routable to the Forge Management VM. |
Replication job does not start (stuck at 0%) “Controller connection not established.” |
This error can occur for different reasons and each has a unique solution:
This is a common issue when Forge has been added to a domain and domain policies are applied with restrictions. See Group Policy and User Rights. |
The following settings will optimize file-based transfers across a Wide Area Network. These settings are global and will affect all replications, including file-based and VSS replications.
To optimize over the network replications, you need to modify the productinternal.config file in the \Program Files\PlateSpin Portability Suite Server\Web folder.
NOTE:Local gigabit LAN replication speeds may be negatively impacted if these values are modified.
Below is a list of the configuration parameters with two sets of values: the defaults and the values recommended for optimum operation in a high-latency WAN environment.
Table 7-2 Default and Optimized Configuration Parameters