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Unable to find or add users when using LDAP Provisioning as User Source

This document (7015200) is provided subject to the disclaimer at the end of this document.

Environment

Novell GroupWise Mobility Service
Novell GroupWise 2014

Situation

eDirectory (LDAP) Authentication fails when with GroupWise 2014
GroupWise 2014 doesn't publish ngwGroupWiseID attribute to eDirectory during LDAP import
No results displayed, blank page, nothing returned during search when adding user (ldap provisioning)

Resolution

Reported to engineering

Workaround Steps, select from the following options:

(option A) Use a Group instead of adding users manually:
Add users to membership of an ldap / directory group.
Add the group to GMS - See Managing Groups of Users for Mobility.


(option B) Use GroupWise Provisioning instead of LDAP.
See Changing between LDAP and GroupWise as the User Source.

Cause

With GroupWise 2014, the ngwGroupWiseID attribute is not being added to eDirectory so GMS is not able to find the user properly

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7015200
  • Creation Date:16-JUN-14
  • Modified Date:11-AUG-14
    • NovellData Synchronizer
      GroupWise

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