By default, when a user configures a new mobile device to synchronize GroupWise data, the device can immediately connect to your Synchronizer system and start the initial synchronization process. If you prefer, you can configure your Synchronizer system to block new devices from connecting until you allow access.
In Synchronizer Web Admin, click the Mobility Connector to display the Mobility Connector Configuration page.
Selectso that new devices cannot connect to your Synchronizer system until you allow them to.
Clickon the menu bar to return to the main Synchronizer Web Admin page.
In thecolumn for the Mobility Connector, click to stop the Mobility Connector, then click to start the Mobility Connector and apply the changes.
Continue with Releasing New Devices from the Quarantine.
After you enable the new device quarantine, new mobile devices cannot connect to your Synchronizer system until you release them from the quarantine. You are not notified when users configure new devices, so you should check regularly for new devices.
In Synchronizer Web Admin, click in the column for the Mobility Connector to display the Connector Monitoring Information page.
If your Synchronizer system services a large number of mobile device users, you might need to wait for this page to display.
Quarantined devices display in red. The user’s sync state displays asbecause data has synchronized from the user’s GroupWise mailbox to the Mobility Connector, but the data has not yet synchronized to the user’s mobile device.
Clickto allow the new device to connect to your Synchronizer system and received the GroupWise mailbox data.
Clickto refuse the connection and remove the device from your Synchronizer system.
IMPORTANT:Be sure to notify the user about why his or her device was prevented from connecting to your Synchronizer system.