2.1 81xx Errors

NOTE:This guide does not include a comprehensive list of all possible GroupWise error codes. It lists error codes for which solutions are readily available from GroupWise engineers and testers. You can search the Novell Support Knowledgebase to locate additional solutions documented by Novell Support as specific customer issues have been resolved.

8101 Memory error

Source: GroupWise engine; memory management.
Explanation: Memory function failure. Invalid memory handle.
Possible Cause: If this error occurs when starting the GroupWise client, the user might have exceeded the limit of viewable 65,000 items per folder. Remember that Trash is considered a folder.
Action: Delete items or move them to a different folder. Empty the Trash.
Possible Cause: If this error occurs when manually addressing a message to multiple external recipients, the user might have typed one or more addresses incorrectly in such a way that the client exceeded available memory trying to resolve the erroneous external addresses. For example, leaving out the at sign (@) can cause this problem.
Action: Users should select recipients from the Address Book whenever possible. If users must type external addresses, care should be used to type the addresses correctly, especially in cases where the number of recipients is large.
Possible Cause: If this error occurs in the GroupWise client in Remote mode, GroupWise might not be installed correctly on the remote computer.
Action: Reinstall GroupWise on the remote computer. See the platform-specific setup instructions for using Remote mode in GroupWise Client Modes in Client in the GroupWise 2012 Administration Guide.
Possible Cause: This error can occasionally be caused by damaged databases.
Action: Check, and, if necessary, repair databases accessed by the user who is receiving the error. See Maintaining User/Resource and Message Databases in Databases in the GroupWise 2012 Administration Guide.