2.7 Archiving GroupWise Messenger

2.7.1 Prerequisites

GroupWise 18.1 or higher.
Install the Module License. See Submitting a PEM License in OpenText Retain CE 24.1: Installation and Upgrade.
Install the REST License. See Installing a REST License in OpenText Retain CE 24.1: Installation and Upgrade.

2.7.2 Configure the Push-based Archiving Connection

Make sure you have completed the instructions in Configure the Retain Server or Router Connection.

2.7.3 Create a REST Collector for GW Messenger

Create a REST collector under Server Configuration in the REST Collectors Panel and export the REST key and secret.

2.7.4 Configuring Retain on GW Messenger

Retain lets you store all of your archiving in one location for all of your systems. You must know the configuration for your Retain system to enable Retain archiving. If you are using a Retain Server or Router, you need your Tenant ID, Retain server address and port, and a Key and Secret from a REST Collector for Messenger. To configure Retain, go to GroupWise Messenger Module in the Retain documentation.

IMPORTANT:The Retain Service must have the SSL (TLS) connection enabled and running for the GroupWise Messenger 18 Archiving solution to work. Enabling SSL is optional and not part of the default configuration when installing the Retain system.

To enable Retain Archiving, do the following:

Obtain the Retain settings for your system.
In the GroupWise Admin Console, navigate to Messenger > MessengerService > Objects > Archive Agents, click the Archive Agent, and then select the Retain Settings tab.
Select Enable Retain and fill in the settings for your Retain system.

2.7.5 Configure the GW Messenger Module

Open the module to configure.

Path: Retain Server Manager > Configuration > Module Configuration > GW Messenger-Configure > Core Settings

Change the name, if desired.

Make sure that jobs are enabled.

Save the changes.