This guide includes information that helps you to configure Novell Service Desk to seamlessly work with the Configuration Management tool, so that the Novell Service Desk users can manage incidents more efficiently.
The information in this guide is organized as follows:
This guide is intended for administrators.
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Novell Service Desk is supported by other documentation that you can use to learn about and implement the product. For additional documentation, see the Novell Service Desk documentation Web site