Using the ZENworks 11 SP2 installation media, you can directly upgrade a Primary Server to ZENworks 11 SP2 if they have any of the following versions installed:
ZENworks 10 Configuration Management SP3 (10.3)
ZENworks 10 Configuration Management SP3 (10.3.1)
ZENworks 10 Configuration Management SP3 (10.3.2)
ZENworks 10 Configuration Management SP3 (10.3.3)
ZENworks 10 Configuration Management SP3 (10.3.4)
ZENworks 11
ZENworks 11 SP1
ZENworks 11 SP1a
The following sections provide information to upgrade to ZENworks 11SP2: