3.0 Upgrading to ZENworks Virtual Appliance 11 SP3

To upgrade from ZENworks Virtual Appliance 11 SP2 to ZENworks Virtual Appliance 11 SP3, you need to first deploy ZENworks Virtual Appliance 11 SP3. You can perform this deployment on the same ESX server that hosts the ZENworks Virtual Appliance 11 SP2.

IMPORTANT:To upgrade ZENworks Virtual Appliance from version 11.2.x, deploy a new ZENworks Virtual Appliance 11 SP3 and select the Migrate Existing Appliance option in the ZENworks Configuration Wizard.

Do not use the same upgrade process for migrating ZENworks Virtual Appliance from version 11.2.x to 11 SP3.

When you boot ZENworks Virtual Appliance 11 SP3 for the first time, a configuration wizard is launched. In this wizard, provide the required network identity (IP address and DNS name) details for ZENworks Virtual Appliance 11 SP3. The IP address or DNS name of ZENworks Virtual Appliance 11 SP3 is temporarily used for the upgrade and will not be required thereafter. After upgrading to ZENworks Virtual Appliance 11 SP3, the new device acquires the network identity of ZENworks Virtual Appliance 11 SP2.

After the upgrade, ZENworks Virtual Appliance 11 SP2 is powered off. Ensure that you do not use ZENworks Virtual Appliance 11 SP2 in the Management Zone.

The ZENworks Upgrade wizard upgrades the ZENworks Virtual Appliance 11 SP2 to ZENworks Virtual Appliance 11 SP3 and migrates the data and settings. The upgrade wizard also facilitates the creation of the Audit database. The time taken to complete the migration depends on the network speed and amount of data to be migrated.

If you are using an embedded Sybase database, you need to first upgrade the device that hosts the database and then upgrade the other Primary Servers in the zone. For other supported databases, the order of upgrade does not matter.

The following section provides information on how to upgrade ZENworks Virtual Appliance 11 SP2 to ZENworks Virtual Appliance 11 SP3: