3.2 Upgrading ZENworks Virtual Appliance 11 SP2 to ZENworks Virtual Appliance 11 SP3

The ZENworks Appliance image is bundled with all the three editions (Standard, Advanced, and Enterprise) of ZENworks 11 SP3.

  1. Create a new virtual machine with the preinstalled ZENworks by importing the ZENworks Appliance image.

    The ZENworks Appliance image is stored in an Open Virtualization Archive (OVA) format (ZENworks11.3_Appliance-x86_64.ova). You can import it to the VMware infrastructure by using the VMware vSphere Client application.

    1. Start the VMware vSphere Client application.

    2. Click File > Deploy OVF Template.

      The Deploy OVF Template is displayed.

    3. On the Source page, select one of the following options, then click Next.

      • Click Select from file to browse for and select the.ova file that contains the ZENworks Appliance image.

      • Click Deploy from URL to download the .ova file from the web server.

      • Enter the OVA file path. For example, http://<ip address>/builds/ZCM/11.3.0/Appliance/ZENworks11.3_Appliance-x86_64-20140223-198234.ova

    4. Enter name of the OVA file, then click Next.

    5. Select the datastore where you want to store the Virtual Machine files, then click Next.

    6. Select the disk format, Thin provisioned format or Thick provisioned format, then click Next.

      The default and recommended format is thick-provisioned format.

    7. In the Summary page, click Finish.This process might take a few minutes to complete.

    8. After the deployment is complete, click Close.

  2. (Optional) Take a snapshot of the virtual machine that you created in Step 1.

  3. Turn on the virtual machine on which you imported the ZENworks Appliance image.

    The Configuration Wizard is launched automatically.

  4. On the Language page of the Configuration Wizard, select the language in which you want the wizard to continue, then click Next.

  5. On the License Agreement page, accept the End User License Agreement for both SUSE and ZENworks, then click Next.

  6. On the Keyboard page, configure the keyboard layout, then click Next.

  7. On the Network Configuration page, select Network > Network Settings > Overview tab, select the Ethernet Network Card, then click Edit.

    Configure the following network information for the ZENworks Appliance in the Overview, Hostname/DNS, or Routing tab and save the network configuration:

    • Hostname and server name

      The server must have a static IP address or a permanently leased DHCP address.

    • IP address for your device (for a static IP address)

    • Subnet mask (for a static IP address)

    • Default gateway (for a static IP address)

    The IP address or DNS name of the appliance server to which you want to upgrade should be different from the older appliance server. The IP address or DNS name of the ZENworks Virtual Appliance 11 SP3 server is temporarily used for upgrade purposes.

  8. On the Timezone page, configure the time zone and clock settings to match the settings of the ZENworks Virtual Appliance 11 SP2 machine, then click Next.

  9. On the Root Password page, specify the root password, then click Next.

    The ZENworks 11 SP3 Wizard is displayed. This wizard might take few seconds to launch.

  10. In the ZENworks 11 SP3 Wizard, select the Migrate Existing Appliance option, then click Next.

  11. In the IP/DNS field, specify the IP address or DNS name of the remote appliance server, then click Next.

    A popup message prompts you to confirm the certificate exchange between the remote appliance server and the ZENworks Virtual Appliance 11 SP3 machine. Click Yes to confirm.

  12. In the Root Password dialog box, specify the root password of the remote machine, then click OK.

  13. Click Next.

    A popup message prompts you to verify that it is the first server in the zone to be upgraded to ZENworks 11 SP3. Select Yes or No appropriately.

  14. You are prompted to provide the credentials of the zone administrator.

  15. If you are upgrading the first Primary Server in the zone, perform a ZDC verification by following steps in Verify the ZENworks database schema by using the ZENworks Diagnostic Center:.

    On the ZENworks Diagnostic Center page, select Yes, I have verified the database schema using ZDC check box, then click Next.

  16. On the Pre-Upgrade Summary page, click Install.

    The Upgrade Installer copies the installation media from the ZENworks Virtual Appliance 11 SP3 Appliance to the ZENworks Virtual Appliance 11 SP2 machine. After the upgrade is completed, the configuration files, content, database (if it is embedded Sybase), and network settings (including host name, IP address, and reports) are copied to the ZENworks Virtual Appliance 11 SP3 machine. The network settings of the remote Appliance server are disabled, and the device with remote Appliance server is powered off.

    Reboot the ZENworks Virtual Appliance 11 SP3 machine to complete the upgrade process.

3.2.1 Adding Required Disk Space for ZENworks Virtual Appliance Migration

The ZENworks 11 SP3 Virtual Appliance comes with 60 GB space. If this amount of disk space is insufficient, add more by following the steps:

  1. In the vSphere Client, go to File > Deploy OVF Template.

  2. In the Deploy from a file or URL field, browse for the required file or URL. For example, http://<ip address>/builds/ZCM/11.3.0/Appliance/ZENworks11.3_Appliance-x86_64-20140223-198234.ova, then click Next

  3. Specify the name of a virtual machine. For example, ZENworks_Virtual_Appliance_11.3.x86_64-11.3.0_Novell, then click Next.

  4. Select a datastore where you want to store the VM files. Ensure that you choose a datastore that has adequate space. Click Next.

  5. Specify a disk format for storing the virtual disks.

    NOTE:It is recommended to choose the ‘Thick provisioned format’ option.

  6. Click Next to view the deployment settings summary. To change previous settings, click Back. Otherwise, click Finish.

  7. In the vSphere Client, power on the previously deployed virtual machine.

  8. Specify the language selection, license agreement, and keyboard configuration details for the operating system.

  9. Configure the virtual machine with the static IP address and DNS. Then the ZENworks Virtual Appliance 11 SP3 install starts automatically.

  10. Cancel the ZCM appliance install.

  11. Shut down the Virtual Appliance Server and perform Post-Deployment Tasks by following steps provided in ZENworks Virtual Appliance 11 SP3 Deployment and Administration Reference.

  12. Start the Virtual Appliance Server for recognizing the additional space.

  13. In the command line, launch the ZENworks Appliance Migration using:

    sh /usr/share/ZCMInstaller/setup.sh -M

  14. Click Continue > Next.

  15. Specify the IP or DNS name of the remote appliance server, then click Next.

  16. Perform the steps required to migrate the ZENworks Virtual Appliance. For more information, see Section 1.0, Upgrading the Primary Servers to ZENworks 11 SP3.