5.20 Inventory Removal Service Error Messages

2564: Unable to get the scan directory (scandir) path

Source: ZENworks Desktop Management; Workstation Inventory; Inventory Removal Service
Severity: Critical
Possible Cause: This error occurs if the scandir path is not available on the Inventory server.
Action: Ensure that the directory path of the scandir directory specified in the Inventory Service object property page exists on the Inventory server. For more information, see Configuring the Inventory Service Object in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

2565: Unable to find or open inventoryremoval.properties file

Source: ZENworks Desktop Management; Workstation Inventory; Inventory Removal Service
Severity: Critical
Possible Cause: This error occurs if the inventoryremoval.properties file does not exist or is deleted in the install_path\inv\server\properties directory on the Inventory server.
Action: Run the ZENworks Desktop Management installation to copy the inventoryremoval.properties to the specified location. For more information, see Uninstalling or Reinstalling Workstation Inventory in Uninstall/Reinstall in the Novell ZENworks 7 Desktop Management Installation Guide.

2566: Unable to read the property \“Filepath”\ in the inventoryremoval.properties file

Source: ZENworks Desktop Management; Workstation Inventory; Inventory Removal Service
Severity: Critical
Possible Cause: This error occurs if the inventoryremoval.properties file does not contain the FilePath property.
Action: Run the ZENworks Desktop Management installation to copy the inventoryremoval.properties file to the install_path\inv\server\properties directory. For more information, see Reinstalling Workstation Inventory in Uninstall/Reinstall in the Novell ZENworks 7 Desktop Management Installation Guide.

2567: Unable to find or open the inventoryremovallist.txt file

Source: ZENworks Desktop Management; Workstation Inventory; Inventory Removal Service
Severity: Critical
Possible Cause: The Inventory Removal service is unable to access the inventoryremovallist.txt file at the location specified by the FilePath property in the inventoryremoval.properties file.
Action: Configure the inventoryremovallist.txt file with the DN names of the inventoried workstations that need to be removed from the database. Copy this file to the location specified by the FilePath property in the inventoryremoval.properties file. For more information, see Removing Redundant Inventoried Workstations from the Inventory Database in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

2568: An error occurred while creating the delete .str files

Source: ZENworks Desktop Management; Workstation Inventory; Inventory Removal Service
Severity: Critical
Possible Cause: The Inventory Removal service creates a delete .str file for each of the DN names listed in the inventoryremovallist.txt file. This error occurs if the Inventory Removal service is unable to create the delete .str file.
Possible Cause: The scandir directory does not exist or there is an error while writing to the file system
Action: Ensure that the directory path of the scandir directory specified in the Inventory Service object property page exists on the Inventory server and is writable. For more information, see Configuring the Inventory Service Object in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

2569: An error occurred while processing the inventoryremovallist.txt file

Source: ZENworks Desktop Management; Workstation Inventory; Inventory Removal Service
Severity: Critical
Possible Cause: The Inventory Removal service encountered errors while parsing the inventoryremovallist.txt file.
Action: Ensure that the inventoryremovallist.txt file is configured correctly. For more information, see Removing Redundant Inventoried Workstations from the Inventory Database in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.