2.5 Inventory Policy Error Messages

Server Inventory Policy

Inventory Service object Property

Roll-Up Policy

Inventory Service Object does not exist in this tree. Choose an existing Inventory Service object

Source: ZENworks Server Management; Server Inventory; Server Inventory Policy
Severity: Critical
Explanation: The ZENworks 7 Server Management installation program creates the Inventory Service object and copies the Inventory server components on the server. The Inventory Service object to be configured should be in the same tree as the policy.
Possible Cause: The configured Inventory Service object is invalid.
Action: Choose the DN of an existing Inventory Service object in the same tree. If the problem persists, reinstall the Server Inventory component. For more information, see Policy-Enabled Server Management Installation in Installation in the Novell ZENworks 7 Server Management Installation Guide.

Inventory Service object does not provide Inventory role

Source: ZENworks Server Management; Server Inventory; Server Inventory Policy
Severity: Critical
Explanation: The ZENworks 7 Server Management installation program creates the Inventory Service object and installs the Inventory server components on the server that you specify.

This error occurs if the server you selected is not a ZENworks 7 Inventory server.

Action: Do the following:

  1. Ensure that the specified server is a ZENworks 7 Inventory server. Otherwise, rerun the installation program to install the Inventory components on the server. For more information, see Policy-Enabled Server Management Installation in Installation in the Novell ZENworks 7 Server Management Installation Guide.

  2. After the installation, in the Server Inventory policy, choose an Inventory Service object that provides an Inventory role. For more information, see Configuring the Server Inventory Policy in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

An error occurred while importing the data to the file

Source: ZENworks Server Management; Server Inventory; Server Inventory Policy
Severity: Warning
Explanation: The file is in use or locked by some other application.
Action: Ensure that the file is not in use by any other application.

An error occurred while exporting the data to the file

Source: ZENworks Server Management; Server Inventory; Server Inventory Policy
Severity: Warning
Possible Cause: An input-output error occurred while writing to the file.
Action: Delete the file and retry the export operation with a different filename.

Unable to write to Novell eDirectory as the data in the file is corrupt

Source: ZENworks Server Management; Server Inventory; Server Inventory Policy
Severity: Warning
Possible Cause: The data present in the Configuration Editor is not in the correct format.
Action: Ensure that the data in the Configuration Editor is in the specified format. For more information, see Configuring the Server Inventory Policy in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

Unable to update the rights for the SCANDIR directory

Source: ZENworks Server Management; Server Inventory; Inventory Service Object
Severity: Critical
Explanation: The scan data files in the scan directory (scandir) are processed by the Server Inventory components.

You can modify the volume or the directory of the scandir directory path in the Inventory Service object property page. This error occurs when you modify the location of the scandir directory on a NetWare server, and the rights for the scandir directory cannot be created.

Possible Cause: The network is down.
Action: Ensure that the network is up and the network connections are active.
Possible Cause: There is a problem in eDirectory.
Action: Log in with administrator rights and specify the directory again.

Unable to change the server name for the Scan Directory path. Scan Directory path will not be modified

Source: ZENworks Server Management; Server Inventory; Inventory Service Object
Severity: Critical
Explanation: When you install ZENworks 7 Server Management, you specify the volume on the Inventory server for storing the scan data files. You can modify the volume or the directory of the scandir directory path in the Inventory Service object property page.

The scandir directory path is the location on the Inventory server that stores the scan data files. The format of the scan directory path is as follows:

server_name_\volume_of_the_server\zenworks\scandir

The specified server name in the Scan Directory Path cannot be changed.

Possible Cause: The specified Inventory server is not a roll-up server.
Action: In the Inventory Service object property page, click Browse to specify the path to an existing directory on a NetWare server. For more information, see Configuring the Inventory Service Object in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

Unable to update the NDS attributes for the Inventory Service object

Source: ZENworks Server Management; Server Inventory; Inventory Service Object
Severity: Critical
Explanation: The inventory settings for the server are stored in eDirectory. This error occurs if the attributes cannot be written to eDirectory.
Possible Cause: The network is down.
Action: Ensure that the network is up and the network connections are active.
Possible Cause: There might be a problem with eDirectory.
Action: Log in with administrator rights and configure the Inventory Service object property page again. For more information, see Configuring the Inventory Service Object in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

Specified directory path does not exist. Change the path or create the specified directory

Source: ZENworks Server Management; Server Inventory; Inventory Service Object
Severity: Warning
Explanation: When you install ZENworks 7 Server Management, you specify the volume on the Inventory server for storing the scan data files. You can modify the volume or the directory of the scandir directory path in the Inventory Service object property page.

The scandir directory path is the location on the Inventory server that stores the scan data files. The format of the Scan Directory Path is as follows:

server_name\volume_of_the_server\zenworks\scandir

Action: In the Inventory Service object property page, click Browse to specify the path to an existing directory on a NetWare server. For more information, see Configuring the Inventory Service Object in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

Inventory policies are associated to this Inventory Service object. Remove all the associated Inventory policies and retry

Source: ZENworks Server Management; Server Inventory; Inventory Service Object
Severity: Warning
Explanation: When you want to change the role of an Inventory Service object, you must perform certain tasks to support the new role of the Inventory server.

If there are inventoried servers and Inventory policies attached to the Inventory server, you must remove the associated Inventory policies before you change the role of the server.

Action: Disassociate the Inventory policies.

  1. In ConsoleOne, right-click the appropriate policy package.

  2. Click Properties > Policy > the appropriate suboptions.

  3. Select the policy that you want to disassociate, then click Reset.

  4. Deselect the policy.

  5. Click Apply, then click Close.

Specified change of role is not allowed. Choose a valid role

Source: ZENworks Server Management; Server Inventory; Inventory Service Object
Severity: Warning
Action: Choose another role for the Inventory server. For more information, see Changing the Role of the Inventory Server in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

Unable to remove the existing shared directory. Log in as an administrator

Source: ZENworks Server Management; Server Inventory; Inventory Service Object
Severity: Warning
Explanation: On a Windows Inventory server, the settings for the shared directory (scandir) are modified only if you log in as an administrator or with administrator rights.
Action: Log in to the Windows Inventory server as an administrator.

The specified Scan Directory path does not exist. Change the path or create the specified directory

Source: ZENworks Server Management; Server Inventory; Inventory Service Object
Severity: Critical
Explanation: When you install ZENworks 7 Server Management, you specify the volume on the server for storing the scan data files. You can modify the volume or the directory of the scandir directory path in the Inventory Service object property page.

The scandir directory path is the location on the Inventory server that stores the scan data files. The format of the Scan Directory Path is as follows:

server_ name\volume_of_the_server\directory

Action: In the Inventory Service object property page, click Browse to specify the path to an existing directory on a NetWare server. For more information, see Configuring the Inventory Service Object in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

Insufficient rights. Scan Directory path is not modified

Source: ZENworks Server Management; Server Inventory; Inventory Service Object
Severity: Critical
Explanation: On a Windows Inventory server, the setting for the shared directory (scandir) is modified only if you log in as an administrator or with administrator rights.
Action: Log in to the Windows Inventory server as an administrator.

Unable to read the existing shared directory. Scan Directory path is not modified. Log in as administrator

Source: ZENworks Server Management; Server Inventory; Inventory Service Object
Severity: Warning
Explanation: On a Windows Inventory server, the setting for the shared directory (scandir) can be modified only if you log in as an administrator or with administrator rights.
Action: Log in to the Windows Inventory server as an administrator.

Unable to change the Scan Directory path. Please select the Cluster Volume name

Source: ZENworks Server Management; Server Inventory; Inventory Service Object
Severity: Warning
Explanation: In the cluster setup, you must select only the cluster volume and the cluster directories contained in it for the Scan Directory.
Action: In the Inventory Service object property page, choose the cluster volume as the Scan Directory. For more information, see Configuring the Inventory Service Object in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

Inventory Service object does not exist. Specify an existing Inventory Service object

Source: ZENworks Server Management; Server Inventory; Roll-Up Policy
Severity: Critical
Possible Cause: The specified DN does not exist.
Explanation: You must specify the DN of the Inventory server at the next level to move the scan data from the selected Inventory server. The Inventory server that you specify must be one of the following servers: Intermediate Server, Intermediate Server with Database, Intermediate Server with Database and Inventoried Servers, Intermediate Server with Inventoried Servers, Root Server, or Root Server with Inventoried Servers.
Possible Cause: This error occurs if the selected server in the Roll-Up policy is not one of the specified server types.
Action: Specify an existing Inventory Service object of the next-level Inventory server for roll-up of scan data. For more information, see Configuring the Roll-Up Policy in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

Inventory Service object does not provide roll-up data

Source: ZENworks Server Management; Server Inventory; Roll-Up Policy
Severity: Critical
Possible Cause: The Inventory server is not configured as a roll-up server.
Explanation: You must specify the DN of the Inventory server at the next level to move the scan data from the selected server. The server that you specify must be one of the following servers: Intermediate Server, Intermediate Server with Database, Intermediate Server with Database and Inventoried Servers, Intermediate Server with Inventoried Servers, Root Server, or Root Server with Inventoried Servers.
Possible Cause: This error occurs if the selected server in the Roll-Up policy is not one of the specified server types.
Action: Do the following:

  1. In the Inventory Service object property page, configure the role of the selected server that supports roll-up. For more information, see Configuring the Inventory Service Object in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

  2. In the Roll-Up policy, specify the DN of the roll-up server. For more information, see Configuring the Roll-Up Policy in Server Inventory in the Novell ZENworks 7 Server Management Administration Guide.

You do not have rights to access this object

Source: ZENworks Server Management; Server Inventory; Roll-up Policy
Severity: Critical
Explanation: You must specify the DN of the Inventory server at the next level to move the scan data from the selected server. The selected server can exist on a different eDirectory tree.
Possible Cause: Insufficient rights for reading the attributes of the next-level Inventory Service object.
Action: Log in as an administrator to the eDirectory tree that contains the next-level Inventory Service object.