Reinstalling Policy and Distribution Services on NetWare and Windows Servers

To reinstall Policy and Distribution Services, perform the tasks in the following sections:

• Preparing to Reinstall Policy and Distribution Services
• Reinstalling Policy and Distribution Services
• Determining if Reinstalling Policy and Distribution Service Was Successful

Preparing to Reinstall Policy and Distribution Services

To prepare for reinstalling Policy and Distribution Services:

1. Identify the NetWare^® and Windows* servers that need Policy and Distribution Services reinstalled.

2. If Java has not been unloaded on the target NetWare servers, unload JAVA.NLM.

   For example, at each NetWare server's console prompt, enter:

   java -exit

   IMPORTANT:  This command stops all Java processes running on the server. Verify that all Java processes can be stopped while you are installing ZfS.

3. If you plan to reinstall the database on a NetWare server, unload the NLM^TM by typing q at the Sybase* prompt on each applicable server.

4. To bring down the ZfS services on Windows servers, click Start > click Run > enter the following command:

   zenworks\pds\bin\dservices.bat

   This stops the ZfS services and deregisters them. This must be done before you can reinstall ZfS.

5. Click OK to continue.

6. If you plan to reinstall the database on a Windows server, do the following to stop the database:

   Server Platform	Procedure
   Windows NT* 4	Do the following on each applicable Windows NT server: Open the Control Panel. Double-click Services. Stop the Novell Sybase Database service.
   Windows 2000	Do the following on each applicable Windows 2000 server: Open the Control Panel. Double-click Admin Tools > Services. Stop the Novell Sybase Database service.

7. On the workstation you will use to install ZfS, if you have not already done so, log in to all Novell eDirectory^TM trees where you will be installing Distributors and Subscribers.

   You will automatically be authenticated to all of the NetWare target servers in the trees you are logged in to during installation, so that you can select those servers for installing the ZfS software.

8. Make sure you have authenticated to the target Windows servers or a domain containing target Windows servers.

   This will enable you to select Windows servers for installing the ZfS software.

9. Continue with Reinstalling Policy and Distribution Services .

Reinstalling Policy and Distribution Services

To reinstall Policy and Distribution Services:

1. On the installation workstation, insert the ZENworks for Servers 3 program CD.

   The startup screen is displayed. If the startup screen is not automatically displayed after inserting the CD, run WINSETUP.EXE at the root of the CD.

   IMPORTANT:  If you copied the ZENworks for Servers 3 program CD structure to the installation workstation's hard drive, the path between the root of the hard drive and the first CD directory can contain only directory names that conform to the 8.3-character DOS file naming convention. If any long directory names exist in the path, the installation program will not work.

2. Click the New Installation option > click the Policy-Enabled Server Management option.

   
   

   This starts the Installation Wizard, where you will select to install Policy and Distribution Services.

3. If you agree with the Software License Agreement, click Accept > Next.

4. Click Next to perform a new installation.

   
   

5. Click the check boxes for each of the components you want to reinstall > click Next.

   
   

6. On the Installation Options page, do the following:

   
   

   1. For the Create eDirectory Objects option:

      • Check this box if you will be reinstalling Distributor software. This is required for re-creating the Distributor's eDirectory object.
      • Uncheck this box if you will only be reinstalling Subscriber software.

   2. The Install Software Files option must be checked.

   3. The Pause File Copying option is optional.

   4. Click Next.

7. Browse for the target tree > click OK > click Next.

   This installation page will display only if you enabled installation of ZfS objects (see Step 6).

8. Click Add Servers > browse for the servers where you want to reinstall the software > click OK to place the selected servers into the Server Selection page.

   
   

   The Add Servers option displays the Add Servers dialog box, where you can browse for both NetWare and Windows servers by selecting either NetWare Trees or Microsoft domains from a drop-down box. You can select servers individually or in multiples (using Ctrl and Shift). You can also select groups of servers by selecting eDirectory containers, Windows workgroups, and Microsoft domains.

   For more information on using the Add Servers dialog box, click its Help button.

   Make sure you have selected all of the NetWare and Windows servers before exiting the Add Servers dialog box.

9. On the Server Selection page for each listed server, click the check boxes the match the type of software installed on them.

   
   

   You only need to enable the Database column if you are reinstalling because of corruption of the Database file, or if the file was inadvertently deleted.

10. When you have finished configuring the selected servers, click Next.

11. On the File Installation Paths and Options page, do the following:

    
    

    1. The installation paths for each listed server will display the current path used by the server. You can accept or change those paths.

       IMPORTANT:  Do not use double-byte or extended characters in any part of an installation path, including a NetWare volume name.

    2. If you disabled installation of ZfS objects (see Step 6), an empty Trusted Tree field will be displayed. You must enter the exact tree name. This would be the tree where you originally installed the object.

       
       

    3. Click Next.

12. If you enabled installation of ZfS objects (see Step 6), the following pages will be displayed:

    • Distributor Object Properties: For each Distributor, its current settings will be displayed. Accept or change the properties > click Next.

    • Subscriber Object Properties: For each Subscriber, its current settings will be displayed. Accept or change the properties > click Next.

13. On the Installation Summary page, you can save this configuration, because you might run this particular installation configuration again if you have corrupted or deleted files.

    
    

    To save the configuration:

    1. Click the Save the Following Configuration check box.

    2. Enter a configuration filename, including its full path.

       This is the file you would browse for when using the Template Installation option on the Installation Type page. The template file will cause the remaining installation pages to be filled in. You then have the option to change any installation page settings as you clicked Next on each page.

14. On the Installation Summary page, click Finish to begin the installation process.

15. Continue with Determining if Reinstalling Policy and Distribution Service Was Successful .

Determining if Reinstalling Policy and Distribution Service Was Successful

To determine if your reinstallation of Policy and Distribution Services was successful:

1. After the Installation Wizard has finished, review the installation log file to determine whether any components failed to install.

   The log file is located at:

   C:\TEMP\_RESNumber.TXT

   where Number is increased incrementally each time a new installation log is created.

   If you receive error messages during installation, see Installation Error Messages for more information.

2. If necessary, rerun the Installation Wizard.

   Select only the components that failed to install.

3. Click Exit to close the main installation program.

4. If you reinstalled to fix a file missing or file corruption problem, check to see if the problem has been fixed.