11.6 Upgrading from ZENworks 7.2 Linux Management with IR1 or ZENworks 7.2 Linux Management with IR1 - Dell Edition to ZENworks 7.3 Linux Management

The following sections provide information to upgrade from ZENworks 7.2 Linux Management with IR1 or ZENworks 7.2 Linux Management with IR1 - Dell Edition to ZENworks 7.3 Linux Management.

11.6.1 Upgrading the Servers

  1. Before performing the upgrade, do the following:

    • Take a reliable backup of your object and data stores, and eDirectory. For more information, see ZENworks Object Store and Data Store Maintenance in the Novell ZENworks 7.3 Linux Management Administration Guide.

    • Ensure that eDirectory is listening on port 10389.

    • Take an image of the ZENworks servers.

    • Ensure that the ZENworks Linux Management server and the server on which the Oracle or the PostgreSQL database is running are in time sync.

    • Remove Openldap2 server package from the ZENworks Server, if it is installed on platforms other than RHEL 4.

      1. To verify whether Openldap2 has been installed, execute rpm -qa /grep openldap2 at the server console prompt. This displays the installed package version.

      2. To remove Openldap2, execute rpm -e openldap2.

  2. If the ZENworks 7.3 Linux Management server has OES2 devices registered, apply TID 3073502. For more information, see TID 3073502 in the Novell Support Knowledgebase.

  3. Perform an in-place upgrade on the ZENworks Primary Server. For more information, see Section 11.1.1, Performing an In-Place Upgrade on the ZENworks Primary Server.

    WARNING:While upgrading from ZENworks 7.2 Linux Management to ZENworks 7.3 Linux Management on a SUSE Linux Enterprise Server or Red Hat Enterprise Linux Server platforms, do not modify the default content of the /etc/issue file located on the ZENworks Linux Management Server. If you edit the file, the Novell eDirectory 8.8.3 packages are not completely updated.

  4. Perform an in-place upgrade on the ZENworks Secondary Server. For more information, see Section 11.1.2, Performing an In-Place Upgrade on a ZENworks Secondary Server.

11.6.2 Upgrading the Managed Device

Upgrading managed devices to ZENworks 7.3 Linux Management installs the new ZENworks Agent.

You can upgrade a managed device from the ZENworks 7.2 Linux Management with IR1 or ZENworks 7.2 Linux Management with IR1 - Dell Edition to ZENworks 7.3 Linux Management either manually or by using the upgrade bundle. For more information on how to upgrade the managed devices manually, see Section 11.1.3, Upgrading Managed Devices Manually.

To upgrade the managed devices by using the upgrade bundles, do the following:

  1. Create an upgrade bundle. For more information on how to create an upgrade bundle, see Creating an Upgrade Bundle.

  2. Create a script for the upgrade bundle. For more information on how to create a script, see Creating a Script for Upgrade Bundles.

  3. Assign the bundle to the managed device that you want to upgrade.