NOTE:External cross-references in the section link to the GroupWise 18 Client User Guide.
Contact your organization’s GroupWise administrator.
If your GroupWise system includes GroupWise WebAccess, you can use thelink on the WebAccess Login page for more information about how to get your password reset in your organization.
By default, all Folder Lists are selected. Click, then deselect to eliminate the Favorites Folder List and the Recently Used Folders List.
Starting in GroupWise 2012, the Resend feature has been replaced by the Edit feature and the Duplicate feature.
Use Edit to change information in an appointment that you have already sent. The existing appointments in users’ Calendars are updated with your changes, so you do not need to retract the appointment that you originally sent.
Use Duplicate to use an existing appointment as a boilerplate for a new appointment. Because you are creating a copy of an existing appointment, modifying it, and then sending a new appointment, the original appointment is not affected when you duplicate it.
Right-click theicon, then click > > > .
You cannot edit the information in the GroupWise Address Book yourself. You must contact your local GroupWise administrator in order to update your personal information.
The default Home View includes an Unread Items panel, as described in
If you don’t use the Home View, you can create a Find Results folder. See
Currently, you can’t set alarms on tasks.
For a single message, you could use the Delay Delivery feature to have a message delivered on a specified day at a specified time. See
See the following sections:
There is no setting within GroupWise to change the font size for the main GroupWise client window. The font size depends on the screen resolution that you have selected for your monitor.
For a Plain Text formatted message, right-click the message, then click. Select or deselect as needed.
For an HTML formatted message, the message displays and prints according to your current Internet Explorer browser settings ().
Currently, there is not an easy way to transfer ownership of a shared folder from one user to another.
As a workaround, one of the users with whom the folder is shared can create a new folder and move the contents of the shared folder into it, and then share that new folder with the other users, thus becoming the owner of the newly shared copy of the original shared folder. The new owner must have full rights to the original shared folder.
Click> . If you’re in a context where that doesn’t work, click > > > > .
Right-click an existing column heading, click, then select the columns you want to display.
The GroupWise 18 Administration Guide. Ask your GroupWise administrator to enable the feature. Your GroupWise administrator might also require you to be in Caching mode in order to add accounts.menu is available only if your GroupWise administrator has enabled this feature, as described in
No, not at the present time. However, there are third-party applications that can do this for you. See the Micro Focus Partner Product Guide for suggestions.
Unfortunately, you cannot change the default list presentation in GroupWise or in the Windows operating system environment.
Most cell phones include an email address for SMS messages. If you want to forward your messages to your own cell phone, you need to contact your carrier to determine the email address of your phone. If you want to send a message to someone else’s cell phone, you need to know the email address of that person’s phone.
This has to do with your personal cleanup options. Keep in mind that your administrator can override your personal settings for cleanup options.
In the Windows client, click, then look at the path to see where your archive is right now. Delete the current location and save the blank setting of no archive directory, so that no archiving can be performed while you are moving the archive. Copy your archive directory to the desired location, then go back to and provide the new location. Make sure you can access your archive in the new location, then remove the archive from the original location to conserve disk space.
Theoretically, the folder structure in your archive should match the folder structure in your mailbox. However, over time, you have probably renamed folders, deleted folders, and moved folders as you worked in your mailbox. The archive does not keep up with all these changes to the mailbox folder structure. Therefore, sometimes items aren’t archived where you expect them to be archived. Sometimes you need to use the Find feature to locate archived items.
This issue is more frequent with users whose GroupWise archives date back through numerous GroupWise releases.
If you copy your GroupWise archive onto a USB drive, it is marked as read-only. At present, GroupWise cannot open a read-only archive. You can copy it from the USB drive back into a read-write environment in order to access it.
You set your archive location using> > > > . You need to be careful that your archive location is always set to the correct directory where you want ongoing automatic archiving to take place. Currently, GroupWise does not recommend or support multiple archive locations.
Manually size the GroupWise client window by dragging its borders to occupy your full screen. Do not use thebutton. If you want GroupWise permanently maximized, you can right-click the GroupWise desktop icon, then click . In the drop-down list, select .
You need to actually empty the Trash before your disk space consumption goes down.