6.2 Managing Groups of Users

You can use the GroupWise Admin console to manage GroupWise groups.

All GroupWise groups in the GroupWise Address Book are available to add to your Mobility system.

6.2.1 Adding a Group of Users to Your Mobility System

  1. In the Mobility Admin console, click Users, then click Groups.

  2. Click Add Groups.

  3. Click Search to list the groups of users that are available in the user source.


    In the Search field, type part of the group name, then click Search.

  4. Select the group of users to add to your Mobility system.

  5. Click Add to add the group.

    The group is immediately added to your Mobility system and Users are immediately listed on the Users page.

    NOTE:Starting with GMS 18.4, initial account synchronization time has been significantly reduced by implementing the following ordered process.

    1. Each user’s initial User State is Configuring, meaning that they are being added to the Mobility database.

    2. After all of the users are added to the database, their User State changes to Configured, meaning that they are confirmed ready for the initial synchronization of their data from GroupWise.

    3. When all users are in a Configured state, then data synchronization begins.

      When a User State changes to Synced, the GroupWise data is in GMS and ready to be accessed.

6.2.2 Updating a Group of Users in Your Mobility System

GroupWise is the source from which users and groups of users can be added to your Mobility system. For background information, see Preparing GroupWise as the User Source for Your Mobility System in the GroupWise Mobility Service 18 Installation Guide.

By default, the Mobility Admin console polls the user source for group membership changes every 30 minutes. For background information, see Adjusting the Mobility Admin Console Polling Rate for Groups of Users. However, you can poll the user source immediately to get the latest updates.

  1. In the Mobility Admin console , click Config> User Source.

  2. In the Group Membership field, click Poll Now.

6.2.3 Deleting a Group of Users from Your Mobility System

Deleting a group of users deletes the users in that group from your Mobility system.

  1. In the Mobility Admin console , click Users, then click Groups.

  2. Click Delete for the group to delete, then click Yes to confirm the deletion.