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Resetting Remote Access Ports or Sessions

You can reset a port if you have problems with a modem initializing or if an application does not recognize a port.

To reset a port, load NIASCFG and follow this path:

Select View Status for NIAS > Remote Access > Display Port Status

Select the port you want to reset, press Enter, then select Reset Port from the Port Operations menu. The Port Reset Options menu is displayed, offering the three options shown in Table 27.


Table 27. Port Reset Options

Option Resulting Action

Reset Session

Terminates the connection by notifying the application using the port to disconnect the session. Use this option in the case of malfunctioning hardware or software or for security purposes. Generally, the remote user is not notified that the connection will be terminated, but this behavior depends on the application.

Conditional Port Reset

Initializes the port in an orderly way. If the port is not in use, the port will be re-initialized. Use this option to guarantee that you will not reset a port that is in use.

Unconditional Reset of Port

Causes AIO to release the port and notify the application. Use this option in the event of a malfunctioning application and only if the Reset Session or Conditional Port Reset options fail.

WARNING:  Use the Unconditional Reset of Port option with extreme caution because data loss could occur.



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