This document outlines the new features and changes in Retain 4.10.
For planning and installation instructions, see the Retain 4.10: Installation and Upgrade guide.
To upgrade a Retain system that is running Retain 4.8.1 or later, simply download and install the Retain 4.10 software.
If you are running a version earlier than 4.8.1, follow the upgrade paths that are documented in Upgrading to Retain 4.10
in the Retain 4.10: Installation and Upgrade guide.
Multi-factor Authentication for All Retain Users: All Retain users can now be configured to access Retain by using multi-factor authentication through an integration with NetIQ Advanced Authentication and Retain’s new Address Book LDAP service.
Reworked Authentication Methods list: In conjunction with the Multi-factor Authentication enhancements, the list of method control options is expanded with improved wording and more detailed online help. Two new options let you specify exclusive use of the OpenID Conntect buttons for GSuite and Office 365 users.
See Authentication Method
in the Retain 4.10: Configuration and Administration guide.
Item-Deletion Status:
A new Deletion Tab in the Retain Server Administrative Console
lets you monitor the status of Deletion Jobs and remaining items to be deleted.
The following issues of interest have been resolved in Retain 4.10.
86915 PDF/PST export abort not working correctly
86939 GroupWise worker can fail during loginAsAnyUser
86983 Retain is performing routine maintenance. Please log on later.
87835 Search showing up with Nonexsisting keywords
87862 Windows Smart Screen Stops Retain 4.9.1 Installer
87950 Message.releventDate set to 0
88919 Cannot obtain uuid from server
88962 Retain 2.6 to 3.5.1 migration tool SQL errors
89041 Social media items are not tied to the Social messages checkbox
89095 HTTP upgrade is not supported by this protocol
89120 Cannot open personal items without subject
89176 Foreign key constraint violation error when synchronizing job cache
89375 Encasing an email address in quotes doesn't return just that email address
90092 Module SMG profile created through REST API doesn't appear on Retain UI
90124 Spelling Error in Indexing Log When Backing Up Indexes
90151 Change text color of successful connection status test
91268 "This is very likely to create a memory leak" Error in catalina on shut down
91548 Advanced search - Attachment size changes
100947 Freeze Header Row of Device List
102079 'No Valid items to Forward' message is shown when clicking on Tags, Delete, Restore , Litigation hold
104049 Unable to compile class for JSP error when clicking on Generate accounts report
108019 Distribution Lists cannot be assigned in Job
109016 Add support for Oracle 19c to the 4.9.1 and 4.9.2 docs
111058 Cannot save when making changes to the redirection tables.
111082 Retain Archiving Jobs drastically slowed down
111112 Retain Search Content Not Available Beyond 1st Page
111120 Deletion logs do not zip at the end of the day, and a new deletion log isn't created.
112055 Unexpected error during deletion task
112193 "Save Changes" button is not enabled when SMTP password is changed in Notification tab of Jobs, RM server
112219 Session timeout change is applied to all users
112220 Error: Index 2 out of bounds for length 2 when setting expire account to a past date
113190 CellTrust Module not working
113234 BlackBerry - SMTP send method has two options which need documentation and one of the options uses the word "bogus" which might not be correct
113235 PDF version of Mailbox Error Monitoring Report for Select Mailboxes has an overlapping column.
113239 We get a lot of "getFolderLinks" errors during the day
113254 Loading Saved Search Query Duplicates The Same Mailboxes - Bug
114021 Migrate Tools projects to log4j2
115015 Sticky Searches Cannot be Turned Off
115033 The download link for Powershell Sync Script 1.0 in the Tools page has a malformed URL
115047 Clean up unwanted old log4j settings code
116004 Embedded SOLR logs rollover not working as expected
121008 Sorting Audit items by Info and Action fields not working properly
122005 "Run Report Now" Option sends email using SMTP with TLS even though it isn't configured
122006 Generate button in Archive Summary by Module is not greyed out when no module is selected
122013 Sort options "Messages Archived, Messages Processed, Disk Space" do not work properly for Archive summary by User Report
126006 Unable to restore mails from retain
127005 Quartz and Jasper logs are logged even when logging is disabled
127042 Admin user as well as users from mail system are part of the default group, but the default group is not set as their configuration group
128009 Job is Using LDAP but Configured for Graph - Cannot obtain uuid from server
130066 Retain Audit Report Has Questionable Results
131040 Inherited from Group for the Enable MFA at the user level setting , the value from group inherited is shown as either 0 or 1
131060 Security problem with MS openID connect
134015 Wording for Mailbox Deletion has to be changed for the report option to "Generate Report and Delete Oprhaned Messages"
134040 Errors happening every 10 -20 minutes
141003 Office 365 mailbox archive errors
141006 Retain: some users cannot login to retain anymore / [ERROR] ServerErrorHandlerStrategy: login / java.lang.NullPointerException: null
141012 Advanced auditing option 'Changed Data Collection' shows Action as 'Changed SPWJ'
142014 ENH - Set Job Errors Limit Default to Unlimited
143025 Upgrade to 4.9.2 removes log location configuration
147013 Retain 4.9.2 linux upgrade calls \data/index then fails
155004 PST Export XML File Data Changing Causing it to Look at the Wrong File for Download
161716 When All Messages Are Selected in Server Side PST Exports, Un-Checking One Message, Un-Checks Them All
241115 webservices-rt.jar installed on Windows Servers and causing issues with jobs
242048 Retain issues since upgrade to 4.9.2 - Rights
242049 Stubbing Services don’t work after migration - error EA10
247040 Search terms result in different results.
The following are known issues in the Retain 4.10 release.
The Retain Plugin for GroupWise WebAccess doesn’t work in GroupWise version 18.3 and later.
Micro Focus has received unverified reports that SMS/MMS messages from new Android devices that have RCS enabled might not be archived.
If your users experience this issue, try disabling RCS and see whether the problem is resolved.
If the problem is resolved, please log a bug so that the Retain team can investigate and fix the issue.
For specific product issues, contact Micro Focus Support at https://www.microfocus.com/support-and-services/.
Additional technical information or advice is available from several sources:
Product documentation, Knowledge Base articles, and videos: https://www.microfocus.com/support-and-services/
The Micro Focus Community pages: https://www.microfocus.com/communities/
For information about legal notices, trademarks, disclaimers, warranties, export and other use restrictions, U.S. Government rights, patent policy, and FIPS compliance, see https://www.microfocus.com/about/legal/.
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