If you are new to an existing Retain system, you should read:
This Overview section.
Review the Best Practices section Retain Planning and Design Best Practices.
Logging into Retain Logging into Retain, so you know how to get in.
The Search User Guide Section 9.0, Search User Guide, so you can find data.
Read about whichever module(s) that are installed Modules Overview, so you know where items are coming from.
Check your license status Licensing.
Make sure you are backing up Retain Backing Up Retain, because Retain is storing lots of important data.
See if maintenance General Maintenance needs to be done.
Learn how jobs work Jobs Overview, so you can make sure Retain is archiving what you are expecting.
You should also make sure to get a copy of your company’s retention policy so you can confirm Retain is doing what it is supposed to.
Review the Best Practices section Retain Planning and Design Best Practices to see if your system is in order.
Find out if you have been added as an authorized user for your company on the Micro Focus Customer Portal website, so you can create service requests, get license keys and other support functions. Someone in your organization is the administrator and can give you rights. You may call support for assistance Technical Support.