An outage is a period when some service is not available or when equipment is closed down due to expected or unexpected events. For example, an Item is out-for-repair or is faulty. You can view the following details related to the outage:
To view a list of current Item outages as a logged in Customer:
Within the menu options, select.
A list of Outage Items is displayed.
Select the Item # hyperlink to view the related Items affected by the Outage.The details of the unavailable Item are displayed.
The Item Details are closed. Outages apply only to Service Manager Customers.