You might need to reinstall the Workstation Inventory component of Desktop Management Services (ZENworks 7 Desktop Management SP1) in a cluster environment because it failed to install properly or because data corruption, such as an inadvertent file deletion, has occurred and the data can only be fixed by reinstalling.
IMPORTANT:A reinstallation does not require the schema to be extended again.
Identify the servers that need Workstation Inventory reinstalled.
Stop the Inventory service by entering sys:\system\invstop.ncf at the NetWare server console prompt.
NOTE:If you do not want the Sybase database to be stopped automatically when you stop the Inventory services, comment the Unload dbsrv8.nlmline in the sys:\system\invstop.ncf file.
Stop the Inventory database by pressing the Q key at the NetWare Sybase console prompt.
If Java has not been unloaded on the target NetWare servers, unload java.nlm (at the server console, enter java -exit).
IMPORTANT:This command stops all Java processes running on the server. Verify that all Java processes can be stopped while you are installing Desktop Management.
Log into the Novell eDirectory tree that has the servers where you want to reinstall.
Continue with Section B.4, Installing Desktop Management Components.
If you reinstall Workstation Inventory over a prior installation, the ZENworks 7 Desktop Management Workstation Inventory uses the existing configured policies and the \scandir directory.
On the File Installation Location page during reinstallation, the installation program searches for the previous installation path. If it is detected, the Workstation Inventory or Remote Management files are installed to the same path.
On the Database Installation Location page during a reinstallation, the Installation program searches for the previous installation path. If it is detected, the database is installed to the same path.
After the installation has finished, review the installation log file to determine whether any components failed to install.
If you reinstalled to fix a file missing or file corruption problem, check to see if the problem has been fixed.