Instant Messaging

Has your organization wanted to take advantage of the efficiencies of instant messaging, but couldn't find a messaging solution that delivers the security, manageability and business-class functionality you need? If so, your search is over. With Novell® GroupWise® Messenger, your organization can enjoy:

• Secure communications among employees to protect sensitive information.
• Policy-based management through Novell eDirectory™ to simplify administration.
• Business-class functionality designed especially for the enterprise environment.

This corporate instant messaging solution, which is based on eDirectory and is LDAP-enabled, is included with GroupWise at no extra cost.

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Novell GroupWise Messenger offers strong security features, so your employees can communicate freely, without compromising sensitive information.

• Directory authentication. All users must first authenticate through Novell eDirectory to keep out unauthorized people.
• Secure communication. GroupWise Messenger encrypts all communications (client-to-server and server-to-server) using secure sockets layer (SSL) encryption, so eavesdroppers can't tap into sensitive information.
• User conversation recording. Users can record conversations on a private file for their own use, so they have an audit trail of sensitive conversations.
• Corporate conversation archive. GroupWise Messenger can be set to archive conversations on an encrypted log file that's available only to trusted users. Conversation archiving helps your organization meet certain government regulations and support litigation cases.
• True user identities. Because GroupWise Messenger is integrated with Novell eDirectory, users know their contacts' true identities instead of only aliases or screen names.

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Integration with eDirectory translates into easy administration. Management is policy based using a plug-in to ConsoleOne®. Administrators can:

• Manage corporate conversation archiving, specifying that conversations of certain users or conversations across the entire system are archived to the secure log file.
• Manage directory access, limiting the scope of user directory searches to certain areas of the directory and specifying the scope either by user or user group. In addition, the administrator can limit the fields that are displayed as the result of a search, specifying the fields either by user or user group.
• Search conversation archive, enabling administrators and other trusted users to locate specific conversations in the archive using the GroupWise Messenger client.

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Novell GroupWise Messenger has the business-class functionality that corporate users need, including:

• Searchable corporate directory. Users can search the corporate directory (through Novell eDirectory) to find other users based on their real names, titles and departments. That means users can quickly find the people they need to contact.
• Multi-party conversations. Users can conference other people in just as easily as they do over the telephone.
• Privacy management. Users can minimize disruptions by limiting who may initiate conversations with them—creating either a list of allowed people or a list of disallowed people.
• Custom presence indicators. In addition to the standard presence indicators, which include online, offline, busy and away, users can create custom indicators such as working on quarterly report, to provide more detailed information.
• Automatic reply. Users can specify an automatic reply to people who attempt to contact them.
• Local language support. GroupWise Messenger supports 21 languages, so it can be used by global organizations. It also supports Unicode, allowing multiple languages in the same message.
• Customizable contact lists. Users can organize contacts into custom folders for fast, easy access. Because GroupWise Messenger maintains contact lists in the directory on the server, they are available to users from anywhere at any time.
• Customizable text. Users can personalize their messages with custom fonts and colors.
• Audio or visual alerts. GroupWise Messenger can automatically generate audio or visual alerts when contacts log on, log off or send messages.

In addition, Cerulean Studios provides a free GroupWise Messenger plug-in for its Trillian Pro, and instant messaging client that operates with all popular instant messaging services. With Trillian Pro, GroupWise Messenger users can conduct all instant messaging activities from a single client.

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To learn more about Novell GroupWise, visit: www.novell.com/groupwise

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