Help! I’ve had fun playing with my Home View. Now how do I put it back?
How do I set up an automated response to let people know that I’m on vacation or out of the office?
How do I add text, such as contact information, to the bottom of every message I send?
My personal information in the GroupWise Address Book is out of date. How do I update it?
How do I turn on sound or change the sound of my appointment notifications?
How do I schedule an annual event, like a birthday or anniversary?
How do I change my default font for composing and viewing messages?
How do I turn on or turn off the header on messages I print?
Someone gave me proxy access to a mailbox. How do I access it?
Help! A column header has disappeared. How do I get it back? And how do I add more columns?
Where is the Accounts menu that I need in order to set up a POP or IMAP e-mail account in GroupWise?
How do I forward all my mail from my GroupWise account to a personal e-mail account?
I’ve run out of space in my mailbox. I’ve deleted everything I can think of. Now what?
NOTE:External cross-references in the section are found in the GroupWise 7 Windows Client User Guide.
See Understanding the Home View
and Using Panels
.
Right-click the icon, then click > > > .
Right-click the button on the Calendar View bar, then click . Select , then click . Select instead of , then click .
See Creating a Vacation Rule or Auto Reply
.
See Adding a Signature or vCard to Items You Send
.
You cannot edit the information in the GroupWise Address Book yourself. You must contact your GroupWise administrator in order to update your personal information.
See Changing Your Display Name
. If the conditions described in this procedure do not apply to your circumstance, you must have your local GroupWise administrator use ConsoleOne® to change how your name appears.
The default Home View includes an Unread Items panel, as described in Understanding the Home View
.
If you don’t use the Home View, you can create a Find Results folder, as described in Understanding Find Results Folders
. Use an Advanced Find, and set it up so that Item Status does not include Opened (or any other status that you do not want listed in the Find Results folder). You can then look in this folder to see all your unopened items as a group.
See Running Notify
.
When Notify is running, you have a icon (a small globe with a letter) in your Windows notification area. Right-click the icon, then click > . Select , then select the sound file you want to play.
At present, you can’t set alarms on tasks. Alarms can only be set on items that appear in your Calendar.
For a single message, you could use the Delay Delivery feature to have a message delivered on a specified day at a specified time. See Delaying Delivery of an Item
. However, the Delay Delivery feature cannot be used in conjunction with recurring items. If you want to remind others of something every two weeks, for example, you must set up each reminder individually.
See Scheduling Auto-Dates by Formula
if you want to use reminder notes, or see Scheduling an Appointment for Yourself
in you want to use all-day events.
See Changing the Font of Items You Send
, Changing the Font of Items You Receive
, and Setting the Default View
.
For a Plain Text formatted message, right-click the message, then click . Click , then select or deselect as needed.
For an HTML formatted message, the message displays and prints according to your current Internet Explorer browser settings ().
See Icons Appearing Next to Items in Your Mailbox, Sent Items Folder, and the Calendar
.
See Managing Someone Else’s Mailbox or Calendar
.
At present, there is not an easy way to transfer ownership of a shared folder from one user to another. As a workaround, one of the users with whom the folder is shared can create a new folder and move the contents of the shared folder into it, then share that new folder with the other users, thus becoming the owner of the newly shared copy of the original shared folder. The new owner must have full rights to the original shared folder.
Click > . If you’re in a context where that doesn’t work, click > > > > .
Right-click an existing column heading, click , then select the columns you want to display.
The menu is availably only if your GroupWise administrator has enabled this feature, as described in Modifying Environment Options
in Client
in the GroupWise 7 Administration Guide. Ask your GroupWise administrator to enable the feature.
No. Not at the present time.
Unfortunately, you cannot change the default list presentation in GroupWise® or in the Windows* operating system environment.
See Creating a Rule to Forward All Mail to a Private Mail Account
.
Most cell phones include an e-mail address for SMS messages. If you want to forward your messages to your own cell phone, you need to contact your carrier to determine the e-mail address of your phone. If you want to send a message to someone else’s cell phone, you need to know the e-mail address of that person’s phone.
In the Windows client, click , then look at the path to see where your archive is right now. Delete the current location and save the blank setting of no archive directory, so that no archiving can be performed while you are moving the archive. Copy your archive directory to the desired location, then go back to and provide the new location. Make sure you can access your archive in the new location, then delete the archive from the original location to conserve disk space.
Theoretically, the folder structure in your archive should match the folder structure in your mailbox. However, over time, you have probably renamed folders, deleted folders, and moved folders as your worked on your mailbox. The archive does not keep up with all these changes to the mailbox folder structure. Therefore, sometimes items aren’t archived where you expect them to be archived. Sometimes you need to use the Find feature to locate archived items.
This issue is more frequent with users whose GroupWise archives date back through numerous GroupWise releases.
If you copy your GroupWise archive onto a CD, it is marked read-only. At present, GroupWise cannot open a read-only archive. You can copy it from the CD back into a read-write environment in order to access it.
You set your archive location using > > > > . You need to be careful that your archive location is always set to the correct directory where you want ongoing automatic archiving to take place. At present, we do not recommend or support multiple archive locations, although it is possible.
Manually size the GroupWise client window by dragging its borders to occupy your full screen. Do not use the button. If you want GroupWise permanently maximized, you can right-click the GroupWise desktop icon, then click . In the Run drop-down list, select .
You need to actually empty the Trash before your disk space consumption goes down.