5.2 Scanner Error Messages

001: Unable to create ZENworks directory in Windows_installation_drive

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Explanation: When scanning the inventoried workstations, the Scanner places the scan log files and other files in Windows_installation_directory/zenworks.

The Scanner creates the directory if it does not exist.

Possible Cause: The Windows_installation_directory might not have the rights to create directories.
Action: Ensure that the Windows_installation_directory has Create rights.

002: Unable to register to the DMI Service Layer

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Explanation: If the inventoried workstation is instrumented for DMI scanning, the Scanner collects the scan data from the Service Provider within the Service Layer. If the DMI Service Layer was not present on the inventoried workstation at the time of scanning, the Scanner probes the inventoried workstation.
Action: Install DMI.

003: Insufficient memory. Close some applications

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Possible Cause: The workstation has insufficient memory.
Action: Close some applications so that system memory is available for the Scanner.

004: ZENworks directory created in Windows_installation_drive

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Explanation: When scanning the inventoried workstations, the Scanner places the scan log files and other files in the Windows_installation_directory/zenworks.

006: Unable to free allocated system memory. Close some applications

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Explanation: The Scanner cannot free the allocated system heap memory. This error occurs if some memory areas are corrupted.
Action: Close some applications so that system memory is available for the Scanner.

007: Insufficient memory to run the Scanner. Close some applications

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Possible Cause: Insufficient memory to run the Scanner on the inventoried workstation.
Action: Close some applications and run the Scanner from the Scheduler.

008: Unable to scan software using Microsoft Installer (MSI)

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Explanation: The Scanner uses the MSI layer to collect software information on the inventoried workstations. If the MSI layer was not present on the inventoried workstation at the time of scanning, the Scanner probes the inventoried workstation.
Possible Cause: The MSI layer is not installed or is not functional.
Action: Ensure that MSI support is installed and functional.

009: Software scan done using Microsoft Installer (MSI)

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Explanation: The Scanner uses the MSI layer to collect software information on the inventoried workstations. If the MSI layer was not present on the inventoried workstation at the time of scanning, the Scanner probes the inventoried workstation.

010: Unable to create the History file (hist.ini) in the Windows_installation_drive/ZENWORKS directory

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Warning
Possible Cause: There is no free disk space on the inventoried workstation.
Action: Ensure that there is free disk space on the inventoried workstation.
Possible Cause: The hist.ini file in the zenworks directory on the inventoried workstation has only Read rights.
Action: Ensure that hist.ini also has Write rights.

011: Unable to read the History file. The Scanner will re-create this file and scan the workstation completely

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Warning
Explanation: The Scanner creates a history file (hist.ini) in the Windows_installation_directory/zenworks on the inventoried workstation. If the file is corrupted, the Scanner re-creates the file and enforces a full scan on the inventoried workstation.
Action: Perform a full scan.

  1. In ConsoleOne, right-click the workstation object, then click Properties.

  2. Click the ZENworks Inventory tab, then the Workstation Scan Configuration suboption.

  3. Select Start Full Scan.

  4. Click Apply, then click Close.

012: Unable to create the .str file

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Possible Cause: The disk on the inventoried workstation is full.
Action: Ensure that there is free disk space on the inventoried workstation.

013: Microsoft Installer is not installed

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Warning
Explanation: The Scanner uses the MSI layer to collect software information on the inventoried workstations. If the MSI layer was not present on the inventoried workstation at the time of scanning, the Scanner probes the inventoried workstation.

014: The history file is corrupted. The Scanner will overwrite the existing file and scan the workstation completely

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Warning
Explanation: The Scanner creates a history file (hist.ini) in the Windows_installation_directory/zenworks directory. If the file is corrupted, the Scanner re-creates the file and scans the inventoried workstation completely.

015: Unable to update the numeric value in the registry on the workstation

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Warning
Explanation: The Scanner creates the Novell\Workstation Manager key in the registry.
Possible Cause: The key is missing.
Action: Ensure that the Novell\Workstation Manager key exists in the registry.
Possible Cause: The value in the key is invalid.
Action: Re-register the inventoried workstation. For more information, see Workstation Registration Files in Automatic Workstation Import and Removal in the Novell ZENworks 7 Desktop Management Administration Guide.

016: Unable to create the key in the registry

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Warning
Explanation: The Scanner creates the Novell\Workstation Manager key in the registry.
Possible Cause: The key is missing in the registry.
Action: Ensure that the Novell\Workstation Manager key exists in the registry.
Action: Re-register the workstation. For more information, see Workstation Registration Files in Automatic Workstation Import and Removal in the Novell ZENworks 7 Desktop Management Administration Guide.

017: Unable to update the string value in the registry

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Warning
Explanation: The Scanner creates the Novell\Workstation Manager key in the registry.
Possible Cause: The key is missing.
Action: Ensure that the Novell\Workstation Manager key exists in the registry.
Possible Cause: The value in the key is invalid.
Action: Re-register the workstation. For more information, see Workstation Registration Files in Automatic Workstation Import and Removal in the Novell ZENworks 7 Desktop Management Administration Guide.

018: Unable to find the MAC address of the workstation

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Possible Cause: The network card on the inventoried workstation is not Ethernet, token ring, or FDDI.
Action: Ensure that the inventoried workstation has an Ethernet, token ring, or FDDI network card installed.

019: Unable to get the local time on the workstation

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Action: Contact Novell Support.

020: The Custom Scan file is corrupted

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Explanation: The attribute for the Custom Scan file in eDirectory contains invalid data.

IMPORTANT:This error can occur if a ZENworks for Desktops 4.x inventoried workstation sends inventory data to a ZENworks 7 Desktop Management Inventory server.

Action: In ConsoleOne, run the Custom Scan Editor. The editor validates the Custom Scan file. For more information, see the ZENworks for Desktops 4.0.1 documentation Web site.

If the problem persists, contact Novell Support.

022: Unable to write to the .str file

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Action: Contact Novell Support.

023: Unable to close the .str file

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Warning
Possible Cause: The system memory on the inventoried workstation is corrupted.
Action: Schedule the scan again.

024: Initiated scan successfully

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Explanation: This message is displayed when the Scanner has been launched successfully on the inventoried workstation even if the Enable Scan of Workstation option is not selected on the Inventory Service object property page, this message is displayed.

If you disable scanning of inventoried workstations (that is, if you deselect the Enable Scan workstation property on the Inventory Service Object property page), the status logs for the Scanner do not display any status, indicating that the scan is disabled. However, the Status logs still display a message indicating that the scan process was initiated successfully.

026: Unable to find the workstation DN name or the tree name in Novell eDirectory. Reinstall the ZENworks Agent and register the workstation properly

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Possible Cause: The inventoried workstation is not registered.
Action: Ensure that the inventoried workstation is properly registered as a Workstation object in eDirectory. To do this, click the Workstation Manager icon in the notification area at the bottom of the desktop on the inventoried workstation, then click Display NDS Information. The Workstation object and the Workstation tree should display the DN name and the tree name.

027: Unable to read the sequence number from the Workstation object

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Warning
Possible Cause: The scan details have been deleted from eDirectory. Also, the inventoried workstation details are deleted from eDirectory and re-created.
Action: Make sure that the Selector is loaded on the server so the Selector can process .str files.
Action: Ensure that the Inventory database contains the scan information. This ensures that the Selector has processed the .str file and created the sequence number in the Workstation object. To check whether scan information is present:

  1. In ConsoleOne, click a container.

  2. Click Tools, then click Configure DB.

  3. Select a ZENworks Database object, then click OK.

  4. View the scan information, right-click the inventoried workstation from ConsoleOne, click Actions, then click Inventory.

Action: If the problem persists, contact Novell Support.

028: Unable to read the scandir directory location from the Inventory policy

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Explanation: The Scanner collects the scan data in the .str file. The .str file for the inventoried workstation is stored in the scandir directory. The scandir directory path is specified during the installation or in the Inventory Service object property page.

This error occurs if the scandir directory location is not properly configured in the Inventory Service object property page.

Action: Ensure that the scandir directory path is properly configured in the Inventory Service object. For more information, see Configuring the Inventory Service Object in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

033: The Software scanning option is not enabled in the Inventory policy. Enable the Software Scanning option in the policy

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Warning
Explanation: By default, the Scanner does not collect the software information of the inventoried workstation. If you want the software inventory, you must select the Enable the Software Scan option in the Workstation Inventory policy.
Action: Select the Enable the Software Scan option in the Workstation Inventory policy. For more information, see Configuring the Workstation Inventory Policy in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

035: Unable to find the Inventory policy. Associate the Workstation object with an Inventory policy

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Possible Cause: The Inventory policy associated with the Workstation object does not exist.
Action: Associate the workstation object with an Inventory policy. For more information, see Configuring the Workstation Inventory Policy in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

042: Unable to launch the Inventory Scanner

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Action: Contact Novell Support.

043: Unable to read the Software Rules file

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Possible Cause: The Software Rules are not configured in the Workstation Inventory policy.

IMPORTANT:This error can occur if a ZENworks for Desktops 4.x inventoried workstation sends inventory data to a ZENworks 7 Desktop Management Inventory server.

Action: Ensure that the Software Rules are configured in the Workstation Inventory policy. For more information, see the ZENworks for Desktops 4.0.1 documentation Web site.

044: The Software Rules file is corrupted

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Warning
Explanation: An error occurred while reading the Software Rules attribute in eDirectory.

IMPORTANT:This error can occur if a ZENworks for Desktops 4.x inventoried workstation sends inventory data to a ZENworks 7 Desktop Management Inventory server.

Action: Reconfigure the Software Rules in the Workstation Inventory policy. For more information, see the ZENworks for Desktops 4.0.1 documentation Web site.

046: Unable to load the ZENworks Library, zenpol32.dll. Ensure that zenpol32.dll exists on workstation. If the file is not found, reinstall the ZENworks Agent

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Possible Cause: The file is corrupted or does not exist in the ZENworks installation directory.
Action: Reinstall the ZENworks 7 Desktop Management Agent. For more information, see Reinstalling Workstation Inventory in Uninstall/Reinstall in the Novell ZENworks 7 Desktop Management Installation Guide.

047: Unable to read the ZENworks Library, zenpol32.dll. Ensure that zenpol32.dll exists on workstation. If the file is not found, reinstall the ZENworks Agent

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Possible Cause: The file is corrupted or does not exist in the ZENworks installation directory.
Action: Reinstall the ZENworks 7 Desktop Management Agent. For more information, see Reinstalling Workstation Inventory in Uninstall/Reinstall in the Novell ZENworks 7 Desktop Management Installation Guide.

048: Unable to initialize WMI

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Possible Cause: Microsoft* Windows Management Instrumentation (WMI) is not installed on the inventoried workstation.
Action: Install WMI again on the inventoried workstation.

049: Unable to initialize COM

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Possible Cause: An internal occur has occurred.
Action: Install WMI again on the inventoried workstation.

If the problem persists, contact Novell Support.

050: Unable to initialize COM Security

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Possible Cause: An internal occur has occurred.
Action: Install WMI again on the inventoried workstation.

If the problem persists, contact Novell Support.

051: Could not create Wbem Locator Interface. Maybe WMI is not installed

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Possible Cause: WMI is not installed on the inventoried workstation.
Action: Install WMI on the inventoried workstation.

052: Could not connect to WMI server

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Possible Cause: WMI is not installed on the inventoried workstation.
Action: Install WMI on the inventoried workstation.

055: Cimmaps.ini is corrupted or does not exist. Reinstall the Workstation Inventory

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Explanation: The ZENworks Agent install copies the cimmaps.ini file to the inventoried workstation.

This error occurs if the file is corrupted or does not exist.

Action: Reinstall the ZENworks 7 Desktop Management Agent. For more information, see Reinstalling Workstation Inventory in Uninstall/Reinstall in the Novell ZENworks 7 Desktop Management Installation Guide.

056: The custom hardware scan attributes are either not configured or are not configured properly in the Workstation Inventory policy

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Action: Configure the Custom Scan attributes. For more information, see the ZENworks for Desktops 4.0.1 documentation Web site.

IMPORTANT:This error can occur if a ZENworks for Desktops 4.x inventoried workstation sends inventory data to a ZENworks 7 Desktop Management Inventory server in your inventory tree.

057: custom.ini does not exist on the local workstation

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Possible Cause: The custom.ini file is not found in the Windows_installation_directory\zenworks directory.
Action: Configure custom.ini and save it in the Windows_installation_directory\zenworks directory of the inventoried workstation. For more information, see Configuring the Workstation Inventory Policy in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

058: Unable to parse the custom.ini file completely

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Possible Cause: The custom.ini file is not configured properly.
Action: Configure custom.ini properly. For more information, see Configuring the Workstation Inventory Policy in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

060: Unknown connection type

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Possible Cause: The inventoried workstation cannot contact eDirectory using the Novell Client™ or Desktop Management Middle Tier server.
Action: Ensure that the inventoried workstation is connected to the network.

062: This Novell eDirectory object is not a workstation object. Ensure that the workstation has been registered properly

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Action: Delete the workstation object in the eDirectory and re-register the workstation. For more information about registering the workstation again, see Workstation Registration Files in Automatic Workstation Import and Removal in the Novell ZENworks 7 Desktop Management Administration Guide.

063: Transfer of the str file from the Workstation to the Inventory server failed

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Explanation: The Workstation Inventory server installation creates the scandir directory on the Inventory server and assigns appropriate rights to the directory. This error occurs if the Scanner is unable to copy the .str file in the scandir directory.
Possible Cause: The Scanner does not have proper rights to the scandir path.
Action: Ensure that the Workstation Inventory server installation program has created the scandir directory and appropriate rights have been assigned to this directory.

064: The scanner path is not found in the registry. Reinstall the ZENworks agent

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Possible Cause: The ZENworks 7 Desktop Management Agent installation program failed to create a registry key, which has the Scanner path under novell/workstation manager/invscanner registry key.
Action: Reinstall the ZENworks 7 Desktop Management Agent. For more information, see Reinstalling Workstation Inventory in Uninstall/Reinstall in the Novell ZENworks 7 Desktop Management Installation Guide.

065: Unable to create filename file on the local workstation. Ensure that the file has Write rights

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Critical
Explanation: The Scanner is unable to create the file in the Windows_installation_directory/zenworks directory on the inventoried workstation.
Possible Cause: The file already exists with Read rights.
Action: If the file already exists on the inventoried workstation, ensure that it also has Write rights.

072: Custom.ini (Line: line_number): Invalid CIM class Inventory_class_name

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Explanation: An invalid Inventory class name has been specified in the custom.ini file in the line line_number.
Action: Ensure that the Inventory class name specified in the custom.ini file is valid. For more information, see Customizing the Hardware Inventory Information To Be Scanned in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

074: Custom.ini (Line: line_number): The specified regular attribute name for the CIM class Inventory_class_name is invalid

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Explanation: An invalid regular attribute name has been specified in the custom.ini file in the line line_number.
Action: Ensure that the regular attribute name specified in the custom.ini file is valid. For more information, see Customizing the Hardware Inventory Information To Be Scanned in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

075: Custom.ini (Line: line_number): The regular attribute name for the CIM class Inventory_class_name has been specified more than once

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Action: Ensure that the regular attribute name has been specified only once in the custom.ini file. For more information, see Customizing the Hardware Inventory Information To Be Scanned in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

076: Custom.ini (Line: line_number): The number of the regular attribute names and the number of the regular attribute values are not equal for CIM class Inventory_class_name. Each regular attribute name must have a corresponding regular attribute value

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Action: Ensure that each regular attribute name has a corresponding value in the custom.ini file. For more information, see Customizing the Hardware Inventory Information To Be Scanned in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

079: Custom.ini (Line: line_number): The custom attribute name or the custom attribute value has not been specified for the CIM class Inventory_class_name

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Action: Ensure that each regular attribute name in the custom.ini file has a corresponding value and vice versa. For more information, see Customizing the Hardware Inventory Information To Be Scanned in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

080: Custom.ini (Line: line_number): The specified custom attribute name for the CIM class Inventory_class_name is invalid

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Action: Configure the custom attribute in the Custom Hardware Scan editor using ConsoleOne. For more information, see Customizing the Hardware Inventory Information To Be Scanned in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

081: Custom.ini (Line: line_number): The custom attribute name for the CIM class Inventory_class_name has been specified more than once

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Action: Ensure that the custom attribute name has been specified only once in the custom.ini file. For more information, see Customizing the Hardware Inventory Information To Be Scanned in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

082: Custom.ini (Line: line_number): The custom attribute name and its corresponding value have not been specified for the CIM class Inventory_class_name

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Action: Ensure that you have specified at least one custom attribute name and its corresponding value in the custom.ini file. For more information, see Customizing the Hardware Inventory Information To Be Scanned in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

083: Custom.ini (Line: line_number): The query for the CIM class Inventory_class_name is incomplete

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Possible Cause: The custom attributes and their corresponding values have not been configured properly for the Inventory class Inventory_class_name at the line line_number.
Action: Ensure that you have specified at least one custom attribute name and its corresponding value for each Inventory class in the custom.ini file. For more information, see Customizing the Hardware Inventory Information To Be Scanned in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

084: Custom.ini (Line: line_number): The End section is missing for the CIM class Inventory_class_name. Add the End section

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Action: At the specified line in the custom.ini file, add the line [END_CIM_OBJECT] to end the section. For more information, see Customizing the Hardware Inventory Information To Be Scanned in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

085: Custom.ini (Line: line_number): The Start section is missing for the CIM class Inventory_class_name. Add the Start section

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Action: At the specified line in the custom.ini file, add the line [START_CIM_OBJECT] to start the section. For more information, see Customizing the Hardware Inventory Information To Be Scanned in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

086: Custom.ini (Line: line_number): The number of characters of the custom attribute value for the custom attribute custom_attribute_name exceeds 512

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Action: Ensure that the custom attribute value does not have more than 512 characters. For more information, see Customizing the Hardware Inventory Information To Be Scanned in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

087: Custom.ini (Line: line_number): The query is invalid because the format is not correct

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Action: Configure the custom.ini file properly. For more information, see Customizing the Hardware Inventory Information To Be Scanned in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

088: Custom.ini (Line: line_number): The data type of one or more regular attribute values mismatch with the expected data type

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Action: Configure the custom.ini file properly. For more information, see Customizing the Hardware Inventory Information To Be Scanned in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.

093: Inventory Scanning is disabled

Source: ZENworks Desktop Management; Workstation Inventory; Scanner
Severity: Informational
Possible Cause: The Enable Scan of Machines option is not selected in the Inventory Service object's property page.
Action: To start the Inventory scanning, select the Enable Scan of Machines option in the Inventory Service object's property page. For more information, see Configuring the Inventory Service Object in Workstation Inventory in the Novell ZENworks 7 Desktop Management Administration Guide.