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ZENworks Mobile Management 2.9

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ZENworks Mobile Management provides advanced device control and policy management for iOS, Android, Symbian, Windows Mobile, and other ActiveSync-enabled devices from a single administrative console. With ZENworks Mobile Management, you can address the mobile management issues facing your organization today, including BYOD (bring your own device), security, application management, asset and inventory management, and compliance.

Pre-Installationshow descriptions view last update
Server Release Notes

Lists known issues for the ZENworks Mobile Management server in the current release.

05/12/2014
Product Evaluation

Provides details about evaluating ZENworks Mobile Management if you don't have a product license.

09/10/2013
Checklist

Lists the pre-installation, installation, and post-installation tasks you must complete to successfully install a ZENworks Mobile Management system.

05/12/2014
System Performance: Sizing and Tuning

Provides hardware and software recommendations for sizing and tuning your ZENworks Mobile Management system to achieve best performance.

04/14/2014
High Availability Configuration

Explains how use network load balancing and SQL Server failover clusters to prevent or limit service disruption if a component fails.

09/10/2013
Supported Devices

Lists the device models that ZENworks Mobile Management supports.

07/31/2014
Installationshow descriptions view last update
Installing a New Server

Diagrams the system architecture and provides system requirements and instructions for installing the ZENworks Mobile Management server to Windows Server 2003 or Windows Server 2008.

05/12/2014
Updating an Existing System

Helps you update an existing ZENworks Mobile Management system to a newer version.

- Update Process and Recommendations

Provides specific instructions and recommendations for each version update.

05/12/2014
- Using Update Manager

Helps you use the Update Management dashboard to check for server updates and apply them.

09/10/2013
Configurationshow descriptions view last update
Configuring Organizations, Device Connection Schedules, and Policy Suites

Helps you create an organization; configure SMTP, ActiveSync, and LDAP servers for the organization; create a policy suite for the organization; and determine the schedule when the organization's devices can connect with the ZENworks Mobile Management server.

05/12/2014
Generating an Apple Push Notification Service Certificate

Helps you create an APNs (Apple Push Notification service) certificate for your organization. This certificate is required for the ZENworks Mobile Management server to securely communicate with iOS devices through the Apple Push Notification service.

06/20/2014
Configuring Google Cloud Messaging Service for Android Devices

Helps you set up the Google Cloud Messaging service for your organization. This service enables the ZENworks Mobile Management server to notify Android devices that it is time to synchronize with the system.

11/20/2013
Distributing ZENworks Mobile Management for iOS as an Enterprise App

Helps you distribute an Enterprise version of the iOS app. Unlike the iOS App Store app, the iOS Enterprise app is enabled for background processing, which means it can automatically synchronize user/device statistics and location data with the ZENworks Mobile Managment Server.

09/10/2013
Integrating Apple Configurator

Helps you use Apple Configurator with ZENworks Mobile Management to quickly provision iOS devices, enroll the devices with a ZENworks Mobile Management server, and stage each device with the appropriate MDM profiles.

09/10/2013
Adding Users and Enrolling Devices

Helps you create user accounts and enroll devices with those accounts.

05/12/2014
Configuring Compliance Requirements for Device Access

Helps you restrict access to resources (ActiveSync connections, files, apps, and so forth) based on a device's state of compliance. Compliance can be determined by a set of configurable criteria, user names, or device information such as phone number, unique ID, type, model, and OS.

05/12/2014
Default Policy Settings Reference

Lists the settings for the default policy suite for each security level (Low, Moderate, Strict, and High).

05/12/2014
Integrating the ZENworks Mobile Management Dashboard into ZENworks Control Center

Helps you integrate the ZENworks Mobile Management dashboard into ZENworks Control Center. This allows you, or other administrators, to log in to ZENworks Control Center to manage both ZENworks 11 and ZENworks Mobile Management.

11/25/2013
Administrationshow descriptions view last update
Administering an Organization

Helps you manage an organization, including viewing device activity, generating statistical and compliance reports for devices and users, configuring corporate resources, sharing files with users, and distributing apps to users.

05/12/2014
Managing Users, Devices, and Groups

Helps you manage an organization's users, devices, and local groups.

05/12/2014
Administering the System

Helps you perform system-level administration, including assigning Organization Administrator roles and viewing and understanding system logs.

05/12/2014
Securing the System

Explains the security layers employed by ZENworks Mobile Management and provides additional guidelines you can implement to further secure your system.

09/10/2013
Maintaining the Database

Helps you schedule cleanup tasks to manage the size of your database. Also provides information to help you move the database if necessary.

09/10/2013
End Usershow descriptions view last update
Device Platform Comparison

Lists the features and functionality available on each supported device platform.

05/12/2014
Android Devices

Helps you use the ZENworks Mobile Management app on Android devices.

- Release Notes

Lists known issues with the ZENworks Mobile Management app on Android devices.

05/12/2014
- Using the Android App

Helps you install the ZENworks Mobile Management app on an Android device, enroll the device, and use the app.

05/12/2014
- Using the Android with TouchDown App

Helps you install the ZENworks Mobile Management app on an Android device that is using NitroDesk TouchDown, enroll the device, and use the app.

05/12/2014
- Android SMS and MMS Capabilities

Lists the Android devices that support ZENworks Mobile Management logging of SMS (Simple Messaging System) and MMS (Multimedia Messaging System) message information.

03/07/2013
iOS Devices

Helps you use the ZENworks Mobile Management app on iOS devices.

- Release Notes

Lists known issues with the ZENworks Mobile Management app on iOS devices.

05/12/2014
- Using the iOS App

Helps you install the ZENworks Mobile Management app on an iOS device, enroll the device, and use the app.

05/12/2014
- Using the iOS with TouchDown App

Helps you install the ZENworks Mobile Management app on an iOS device that is using NitroDesk TouchDown, enroll the device, and use the app.

05/12/2014
Symbian Devices

Helps you use the ZENworks Mobile Management app on Symbian S60 3rd Edition devices.

- Release Notes

Lists known issues with the ZENworks Mobile Management app on Symbian devices.

07/24/2012
- Using the Symbian S60 App

Helps you install the ZENworks Mobile Management app on a Symbian device, enroll the device, and use the app.

05/09/2013
Windows Mobile 6 Devices

Helps you use the ZENworks Mobile Management app on Windows Mobile 6, 6.1, and 6.5 devices.

- Release Notes

Lists known issues with the ZENworks Mobile Management app on Windows Mobile 6 devices.

07/24/2012
- Using the Windows Mobile 6 App

Helps you install the ZENworks Mobile Management app on a Windows Mobile 6 device, enroll the device, and use the app.

05/09/2013
Non-Supported Devices

Helps you enroll devices for which the ZENworks Mobile Management app is not available.

- Using Non-Supported Devices

Helps you enroll devices for which the ZENworks Mobile Management app is not available.

05/09/2013
User Self-Administration

Provides information about administrative functions that users can perform on their devices.

- Using the Self-Administration Portal

Helps you use the User-Self Administration portal to perform time-sensitive operations such as locating your device, locking your devices, wiping your device, and clearing the policy passcode.

05/12/2014

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