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| What Microsoft doesn't want you to know |
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| White Paper |
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Executive Summary |
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| Your organization may be considering
upgrading your network, and you may think that ripping out your
current multi-vendor network and replacing it with a new, all-Microsoft
environment is the right decision. If you're considering such
a course of action, you need to understand that this approach has
many serious risks. What's more, there is no compelling business
or technical reason to do so. In fact, after completing the significant
and expensive effort to move to an all-Microsoft environment, you
may find that you have actually lost functionality.
Listed below are just some of the risks to which you expose
your organization by the switch to an all-Microsoft environment.
Gaping Security Holes
- Microsoft operating systems had 193 known vulnerabilities in 2000-2001
whereas Novell NetWare had only four known vulnerabilities.1
- The costs of viruses and worms are enormous.
- Computer Economics estimates that the damage worldwide
caused by malicious code attacks in 2001 comes in at a whopping
$13.2 billion.2
- Code Red alone may top out at an incredible $8.7 billion when
its bitter reign of destruction finally ends.3
- Estimates of costs due to the Love Bug virus run as high as
$15 billion.4
- In an attempt to plug the holes, Microsoft released 60 security-related
patches in 2001.5
Exorbitant Costs
- It costs nearly twice as much
to migrate from NetWare to Windows than to upgrade to newer versions
of NetWare.
- Microsoft has changed its licensing practices, requiring large
companies to pay up every three years to continue using a piece
of software.6
- Many organizations that have gone to an all Microsoft environment
have found that the transition costs three times as much and takes
75 percent longer to implement than they had originally estimated.
- IT executives have discovered that Window's 2000 deployment
schedules have doubled and costs have dramatically increased over
original estimates.7
- Some insurance companies charge a higher premium to their customers
who run Microsoft IIS due to more down time from hacking.8
- The new Microsoft Licensing 6.0 could increase your software
costs from 20 to 100 percent.9
Enterprises with four-year upgrade cycles
for Microsoft Office will typically pay 68 percent to 107 percent
more to upgrade, while for three-year cycles the numbers are 35-77
percent.
Lock-in to Single Vendor
- Progressive Strategies notes that the potential disadvantages
of lock-in to an all-Windows environment is the single most compelling
drawback to moving forward with a network based on Windows 2000
Server.10
- According to a recent article in CIO Magazine, Microsoft Licensing
6.0 is a "not-so-simple plan to turn Microsoft into a utility
that provides the electricity to power businesses, now and forever."11
- "Under the new program, customers don't simply buy
software and worry about upgrades in the future. Instead, they
are placed in a program that commits them to upgrading every two
years." CNET News.com.
- "Microsoft is acting in a way that says ‘We make
the rules.' But this time, corporations are saying, ‘No.
You're a supplier. Act like one.'" David Roberts,
CEO, The Infrastructure Forum.
1. http://online.securityfocus.com/vulns/stats.shtml
2. http://www.theregister.co.uk/content/56/23707.html
3. http://www.theregister.co.uk/content/archive/20779.html
4. http://www.usatoday.com/life/cyber/tech/2001-08-01-code-red-costs.htm
5. http://online.securityfocus.com/infocus/1548
6. http://news.com.com/2100-1001-257176.html?legacy=cnet
7. http://www.nwfusion.com/archive/2001/116920_02-12-2001.html
8. http://news.com.com/2100-1001-258392.html?legacy=cnet
9. http://www.informationweek.com/reports/IWK20011211S0001
10. Novell, Inc. NetWare 6: Network Operating Systems Beyond the LAN, Progressive Strategies report, October 30, 2001
11. "The meter is running
… but CIOs are Saying, ‘STOP THE CAB!,'"
CIO Magazine, January 15, 2002 |
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Migrating To An All-Microsoft
Environment Is Fraught With Risks |
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Security Risks
Security is an overriding concern in business today. Major security
issues include unauthorized access to highly sensitive information
and disruption of network services due to hackers, terrorists, emergencies
and disasters.
Windows NT and Windows 2000 have been widely criticized for gaping
security holes that open the door to vandals, hackers and terrorists.
These environments are highly susceptible to viruses and worms such
as Nimda and Code Red.
In an attempt to plug the security holes, Microsoft continually
releases patches and updates. That means organizations need to install
numerous patches and service packs on virtually every server and
PC running Internet Explorer (IE), IIS Web servers and on all desktops
running Outlook Express email clients. Patches come out almost weekly. Implementing every patch necessary to maintain
protection drives up ownership costs dramatically.
Organizations are reacting to the difficulties and expense of protecting
Microsoft IIS servers by replacing them with other servers.
Cost Risks
Today, organizations are under intense pressure to implement systems
that increase efficiency and cut costs. The economy continues to
slump and revenues are dropping, causing budgets to shrink and IT
spending to drop. Executives are scrutinizing all IT expenditures
for return on investment (ROI). Yet according to most analysts,
switching from NetWare to Windows 2000 will cost considerably more
than staying with NetWare. Organizations will incur costs related
to migration, retraining and data conversion. Moreover, ongoing
costs will be higher.
Substantial Migration Costs
A major problem in upgrading to Windows 2000 is that you have to
rip and replace all your desktops, and that's an expensive
proposition.
Ripping and replacing not only costs a lot, it also takes a substantial
amount of time. With more hardware to roll out, most organizations
experience delays in deployment. Data conversion and retraining
also introduce long delays. Delays hamper productivity within the
organization and that ultimately affects your bottom line.
Switching to Windows also requires retraining of all administrators
and users-a costly and time-consuming effort. In large organizations
retraining could involve thousands of people, all of whom would
suffer from a loss in productivity during the learning curve. By
simply upgrading to new versions of Novell software, you'll
minimize retraining.
Most administrators are already familiar with eDirectory™,
NetWare, GroupWise® and ZENworks® and would require only
a short ramp-up time to become accustomed to the new versions. Users
who have been working with NetWare, GroupWise and other Novell applications
will quickly adapt to the new functionality in the current software
releases.
Migration to Windows would also require the conversion of multiple
databases. For example, GroupWise customers would have to convert
all GroupWise server and client directories to Exchange format.
This time-consuming task can disrupt email services and hamper user
productivity.
Higher Ongoing Costs
Microsoft's licensing schemes are complex, driving up costs
and making management and compliance extremely difficult. An organization
must purchase licenses for clients as well as a separate license
for every server in the network, including those combined in a cluster.
Client access licenses differ-they are offered either on a
per seat basis or a per server basis. Server licenses also differ,
depending on the edition of Windows 2000 installed on the server.
And that's still not the end. Microsoft is changing over to
licensing on a subscription basis. After that happens, when a purchased
license expires, the customer will have to make additional license
purchases and that means additional expense. When customers are
switched over to the subscription model, they will have to pay and
pay, regardless of whether new features are released or not.
Microsoft forces you to upgrade much more often than Novell. Microsoft
now supports its products for only three years. Novell, on the other
hand, supported NetWare 3.x for 10 years and will have supported
NetWare 4.x for 10 years. More frequent Microsoft upgrades translate
into higher costs.
In addition, Microsoft's reputation for reliability is less
than notable. Novell's reliability, on the other hand, is
legendary, and the latest Novell software releases drive reliability
and availability higher than ever. This inferior reliability of
Windows means higher costs. It could also mean less revenue as customers
defect to your competitors because your online services are often
down.
Single Vendor Lock-in Risk
Although moving to a single vendor environment is seductive on
the surface, it is fraught with risks. That's why most industry
analysts recommend looking to solution-based offerings for network
issues, in which heterogeneous and best-of-breed solutions resolve
the real needs of the customer.
Converting to Microsoft locks your organization into a single-vendor
monopoly. Microsoft continues to pursue a course of proprietary
standards that work only in an environment that consists primarily
of Microsoft products. This severely limits choice, preventing you
from taking advantage of best-of-breed components. It also results
in slower access to emerging technologies.
Locking into an all Microsoft environment also locks you in to
higher licensing costs. A recent Giga survey showed four of five
respondents expected their licensing costs to rise with the Microsoft
subscription licensing plan, while only one in 10 anticipated that
costs would be flat or dip.
The Microsoft subscription program could raise
prices anywhere from 35 percent to 107 percent.
Microsoft is eliminating Version Upgrades, forcing
customers to either repurchase their licenses or buy Software Assurance
(SA). What's more, Software Assurance does not include technical
support and it will significantly increase
the cost of upgrading software licenses.
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A More Rational Approach |
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Contrast the world we just spoke
about with Novell's "One net" strategy and NetWare
6 that is indeed a more rational approach.
The network is user centric, so users can access it from any device
and any location-and still experience the same familiar environment.
Servers are centralized and administered from anywhere on the Internet,
greatly simplifying management to the point where users can perform
many administrative tasks on their own. Network architecture is
based on open standards, offering wide flexibility in selecting
solutions and permitting seamless integration across solutions.
What's more, NetWare 6 is additive! This means customers
can leverage existing hardware and infrastructure by deploying certain
components of NetWare 6 as services that work with the existing
network (e.g., iPrint, iFolder).
"Novell has finally created a NetWare server that you
can drop into your existing network without creating a splash.
NetWare 6 no longer requires clients to install any special software,
so end-user installation is reduced to a few clicks in a Web browser."12
The switch to a Microsoft-only environment introduces unnecessary
costs and serious risks, yet it offers no compelling business or
functional advantages. NetWare 6 is a more rational and cost-effective
alternative that eliminates the high costs and considerable risks
of the rip-and-replace approach.
Low Risk, High Reward
The negatives associated with switching to a Microsoft-only environment
are enough to make most organizations stop and think. The Novell
approach eliminates the negatives of the all-Microsoft approach.
What's more, it delivers significant rewards and positions
your organization more advantageously for the future.With the Novell
approach, your organization will:
- Maintain the high level of security that's required in
today's business environment.
- Contain costs by minimizing or eliminating retraining, data
conversion and new hardware deployment costs.
- Leverage the investment you've made in Novell software
and realize a higher ROI.
- Minimize delays due to migration, retraining and hardware deployment,
and speed the rollout of new Windows desktops with ZENworks for
Desktops.
- Enjoy the flexibility and choice that Novell's open standards
approach allows and ensure that you aren't constrained by
dependence on a single vendor.
The Power of one Net
Novell's Net business solutions solve complex business problems
and enable you to adapt to-and profit from-the opportunities of
today's networked world. Our solutions combine end-to-end
professional services with cross-platform Net services software
to enable networks of all types-corporate and public, intranets,
extranets and the Internet-to work together as one Net. Novell solutions
simplify business complexity, secure and protect resources, and
extend processes throughout the Net. They enable people and applications
to work together and accelerate return on investments. Novell makes
the vision and the benefits of one Net a reality for our customers,
giving you the power to change in a world where change is a constant.
The Best Directory Service
Novell eDirectory centralizes the management of user identities,
access privileges and other network resources-significantly reducing
administrative overhead. Moreover, it enhances your network's
scalability and performance in an Internet environment, enabling
you to extend network support to customers and partners who use
the Web as their primary channel for conducting business. With eDirectory
you can use directory-enabled applications to create secure, customized
relationships between your network and the networks implemented
by your customers and partners. You can also use eDirectory to extend
your existing network infrastructure beyond your firewall and cultivate
profitable eBusiness relationships.
Because the directory provides the foundation for all network operations,
it is imperative that the directory on which you base your network
provide rock-solid reliability, a high level of scalability and
fast performance. eDirectory is the most mature and filed-hardened
directory available. It's the industry's most deployed
directory service, with over 500 million licenses worldwide.
The Best NetWare Yet
NetWare 6 is the Net services software solution that brings nonstop
access, Net-ready security and high availability to networked information.
It enables file, print and other storage resources to be accessed
as one Net across all types of networks, storage systems and client
desktops. NetWare 6 ensures the nonstop availability of information
that can be securely accessed through any portal, from any device,
in any location. As a result, you can simplify storage resource
management, secure digital assets throughout the Net and ensure
the constant availability of enterprise networks and storage environments.
Simplified Management
Novell is a recognized leader in desktop and server management.
ZENworks combines policies, enterprise directory services and comprehensive
desktop management features to enable centralized, policy-based
management of all workstations. Organizations can save literally
millions of dollars by taking advantage of the ZENworks desktop
management capabilities.
ZENworks for Servers brings policy-based server management, highly
scalable server-to-server distribution and full-featured SNMP management
to your network, so you can increase your control of local and remote
servers while cutting administrative costs.
12. InfoWorld "Don't
Call it a Comeback" http://www.infoworld.com/10820tcnware6.xml |
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Conclusion |
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ZDNet's Steven Vaughan-Nichols
says NetWare "corners the market" on stability. He notes,
"Between reboots, I've run NT for weeks, Windows 2000, Linux,
and Unix servers for months, and NetWare 3.1x/4.x for years."15
International Data Corporation
(IDC) found that ZENworks gave customers an average three-year
return on investment of 2,039 percent and a payback time
of less than three months.16
Netcraft reports in its
August 2002 survey of Web server software usage on the Internet
that Apache is the market leader with 63.51% market share,
while Microsoft IIS lags far behind with 25.39% market share.
The survey was based on more than 38.8 million sites.

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Bringing your network up to date is a tough assignment.
The decisions you make today will have significant impact on your
company's future. We believe that Novell's approach offers the most rational solution. It
delivers significant business and functional advantages while eliminating
the risks of ripping and replacing. With Novell, you can take advantage
of leading-edge networking services without incurring the huge costs
and risks of replacing your entire software infrastructure.
But don't take our word for it. Novell NetWare, eDirectory
and other Net services continue to garner praise from industry press,
independent analysts and customers. As ZDNet's Steven Vaughan-Nichols
says, "If you're already using NetWare, stick with it.
If you're not, start thinking about it."13
A ZDNet (UK) article suggests replacing
Microsoft IIS with servers that are less susceptible to attacks.14
Web server software such as iPlanet and Apache which have much better security records than Microsoft IIS and are
not under attack by the majority of virus and worm writers. (The
Apache Web server is included with NetWare 6 at no extra charge.)
13. op. cit.
14. "Drop Microsoft IIS now," ZDNet (UK), Wendy McAuliffe, September 25, 2001
15. "NetWare still a top-notch NOS," ZDNet, September 10, 2001
16. "Quantifying the Business Benefits of Directory-Based Desktop Management," IDC
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