Remote Management

ZENworks^TM for Desktops (ZfD) Remote Management lets you remotely manage workstations from the remote management console. Remote Management lets you do the following:

• Remotely wake up the managed workstation
• Assume control of the managed workstation
• Execute files found on the managed workstation
• Reboot the managed workstation
• Transfer files between the remote management console and the managed workstation
• Chat with the user at the managed workstation
• Diagnose problems on the managed workstation
• Ping the Remote Management Agent on the managed workstation

Remote Management can save you and your organization time and money. For example, you or your organization's help desk can analyze and remotely fix workstation problems without visiting the user's workstation, hence reducing problem resolution times and increasing productivity.

The following sections provide instructions for installing and getting started with Remote Management: