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To establish a dial-in or dial-out connection, the remote access software first assigns the user a necessary port and then establishes a connection to the destination device. After the connection is established, the remote access software, and any additional software, such as third-party remote access applications, establishes a session between the calling and receiving applications so that the remote node or remote control communication can take place.
ConnectView enables you to
NOTE: You need the SNMP MonitorCommunity (GET) access rights to display data and the SNMP ControlCommunity (SET) access rights to perform management operations. Refer to Support for SNMP and ConnectView for more information about setting community strings.
For more information about managing connections and ports, refer to the following sections:
You manage port connections in the Port Connections window. This window displays data in a graph showing the in-use and available ports, connection information, and detailed port configuration data.
To access the Port Connections window, first either select the desired server in a View All or View window or select the desired server name in the Server combo box in the Tool Bar. Then, either click the Port Connections icon in the Tool Bar or choose Server > View Port Connections. ConnectView opens the Port Connections window for the selected server.
ConnectView allows you to limit the display of port connections with the following display options:
Limiting the display of port connections helps you find information quickly and focus on connections and port problems when they occur. To access these options, choose View > Display Options (F4). ConnectView displays the Port Connections Display Options dialog box.
Specify the desired options and click OK.
ConnectView updates port connection data based on the server's polling interval. By default, the server polling interval is set to 5 minutes for each managed server. ConnectView also enables you to force an immediate update of the information when it is needed.
NOTE: To change a server's polling interval, choose File > Preferences and click the Server Information tab button.
To force an immediate update of the data in the Port Connections window, choose View > Update (F5). ConnectView replaces the current data with the most up-to-date data available from the network.
To verify port status and configuration data, you can access a Port Status dialog box. This dialog box provides a real-time status of the selected ports, graphs for the level of traffic and errors, summary connection information, and a graphic display of modem and port signals.
To access a Port Status dialog box, first select the desired port in the View All, View, NCS Sessions, or Port Connections window. Then, either click the Port Status icon in the Tool Bar or choose Ports > View Port Status. ConnectView opens the Port Status dialog box for the selected port.
NOTE: Double-clicking a port icon, or a port connection in the above windows also opens the Port Status dialog box.
ConnectView polls the selected port every 2 seconds to update the real-time data displayed in the Port Status dialog box. ConnectView updates this data independent of the server's polling interval. ConnectView also enables you to turn off this polling by clicking the Stop Polling button or to force an immediate update of the information by pressing Update.
ConnectView enables you to reset the statistics displayed in the Traffic and Errors graphs, so that you focus your analysis on current and future traffic and error rates. By default, these statistics are cumulative for all connections on this port, starting from when the remote access software was started.
To reset the statistics, click the Reset Statistics button. The current statistics are set to zero. Statistics for new traffic and errors accumulate until the dialog box is closed or the statistics are reset again.
Reopening the dialog box displays the current cumulative statistics based on the original data. The statistics return to zero when the remote access software is unloaded and restarted.
ConnectView enables you to reset the ports displayed for the current server. Reset a port to terminate an unwanted connection or to perform connection and session maintenance. Resetting a port disconnects the current users and returns the port to its original state. This is equivalent to the remote access software unconditional port reset command.
NOTE: To reset a port, you need the SNMP ControlCommunity (SET) access rights. Refer to Support for SNMP and ConnectView for more information about setting community strings.
To reset a port, select the desired port and choose Ports > Reset Port. ConnectView resets the selected port.
NOTE: Another way to reset a port is by selecting a port in any ConnectView window that displays ports and choosing Ports > Reset Port.
ConnectView enables you to set a port usage threshold, to enable you to receive proactive notification when port usage reaches a specified limit.
When the threshold limit is reached, the remote access software generates a threshold message informing you that the port usage threshold has been reached. This proactive notification can help you efficiently distribute port usage across your servers, optimize port usage, and perform capacity planning.
NOTE: To set a port threshold, you need the SNMP ControlCommunity (SET) access rights. Refer to Support for SNMP and ConnectView for more information about setting community strings.
To set a port threshold, select the desired server in a View All or a View window, or select the desired server name in the Server combo box in the Tool Bar. Then, choose Ports > Set Port Usage Threshold. ConnectView opens the Threshold Settings dialog box. Enter the desired settings and click OK.
You can manage NCS sessions in the NCS Sessions window. This window provides a status of the NCS sessions on the current server and is updated according to the server's polling interval. By default, the server polling interval is set to 5 minutes for each managed server.
To access the NCS sessions window, first either select the desired server in the View All window or a View window, or select the desired server name in the Server combo box in the Tool Bar. Then, either click the NCS Sessions icon in the Tool Bar or choose Server > View NCS Sessions. ConnectView opens the NCS Sessions window for the selected server.
ConnectView allows you to filter the display of NCS session data with the following display options:
To access these options, choose View > Display Options (F4). ConnectView displays the NCS Sessions Display Options dialog box.
ConnectView updates the data in the NCS Sessions window according to the server polling interval. By default, the server polling interval is set to 5 minutes for each managed server. ConnectView also enables you to force an immediate update of the information displayed in this window.
NOTE: To change the server's polling interval, choose File > Preferences and click the Server Information tab button.
To force an update of the data in the NCS Sessions window, choose View > Update (F5). ConnectView replaces the current data with the most up-to-date data from the network.
ConnectView enables you to reset the sessions displayed in the NCS Sessions window by resetting the port. This allows you to terminate unwanted connections and perform session maintenance. Resetting a port used by a session disconnects the current users and returns the port to its original state.
NOTE: You need the SNMP ControlCommunity (SET) access rights to reset a session. Only sessions with a Connected status can be reset. Refer to Support for SNMP and ConnectView for more information about setting community strings.
To reset a port, select the desired NCS session and choose Ports > Reset Port. ConnectView resets the port used by the selected session.
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