7.8 TeleMessage
Summary
7.8.1 Creating a TeleMessage Module
The TeleMessage module allows Retain to archive those messages. This is different from most modules in that there are no Profiles or Jobs. A REST API collector is connected between the TeleMessage and Retain systems and the data flows into the Retain archive as it created in the TeleMessage system. Data is archived immediately as it enters or is created in the TeleMessage system.
REST data flow can be monitored by the Archive User by Module Report Archive Summary by Module
Prerequisites—TeleMessage Module
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Install the Module License. Submitting a PEM License
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Install the REST License. Install a REST License
Configure the Retain REST-based Archiving Connection
Make sure you have completed the instructions in First, Configure the Retain Server or Router Connection.
Creating a REST Collector—TeleMessage Module
Create a REST collector under Server Configuration in the REST Collectors Panel. Export the key and secret and send to your service provider.
Configuring the TeleMessage Module
Path: Retain Server Manager > > >
The module needs to be enabled on this page to make it active in the Retain system.
The module can be given a name.
The Send Method option enables either the SMTP Forwarding or FTP features. For either feature to appear and function, the Module Forwarding tab must be configured on the Server Configuration page. See that section for more information.
To configure the module, all that is required is to enable the Jobs in the module and Save Changes.
The “Enable Jobs” box must be checked to have data archiving functionality.
Save changes and the module is configured. You may need to disable and re-enable "Enable Job" before it will allow you to Save Changes.
Configuring TeleMessage to Work with Retain
The REST connection to the collector needs to configured by the Admin on the TeleMessage system side.
Once the connection is made data will begin to flow into Retain from TeleMessage and will appear in the user's Retain mailbox.
There are no Profiles or Jobs associated with this Module. Data flow can be monitored with the Archive Summary by Module report Archive Summary by Module.