ZENworks 10 Configuration Management System Administration Reference

ZENworks 10 Configuration Management System Administration Reference

ZENworks Control Center

ZENworks Control Center

Accessing ZENworks Control Center

Accessing ZENworks Control Center through Novell iManager

Navigating ZENworks Control Center

Changing the Default Login Disable Values

Changing the Timeout Value for ZENworks Control Center

Using the Config.xml File to Modify ZENworks Control Center Settings

Bookmarking ZENworks Control Center Locations

Troubleshooting ZENworks Control Center

Managing Administrator Accounts

Managing Administrator Rights

Rights Descriptions

Managing Administrator Roles

Managing ZENworks News Alerts

Configuring ZENworks News Settings

System Variables

Understanding System Variables

Adding System Variables

Removing System Variables

Editing System Variables

Using System Variables

Credential Vault

Adding a Credential

Creating a Folder for Credentials

Assigning Credential Rights

Editing a Credential

Renaming a Credential

Moving a Credential to Another Folder

Removing a Credential

ZENworks Servers and Satellite Devices

ZENworks Server

ZENworks Services on a Windows Server

ZENworks Services on a Linux Server

Configuring Additional Access to a ZENworks Server

Configuring Restricted Access to a ZENworks Server

Determining the ZENworks Software Version Installed on Servers

Uninstalling a ZENworks Server

Deleting a ZENworks Primary Server

ZENworks Server Reports

Understanding the Satellite Roles

Adding and Configuring Satellite Devices

Refreshing a Satellite

Removing the Roles from a Satellite

Removing Satellites from the Server Hierarchy

Specifying Content to Be Hosted

Manually Replicating Content from a Primary Server to Satellite Devices

Moving a Satellite from One Primary Server to Another Primary Server

Specifying a Different Repository for the Content Role Satellite (Windows Only)

Troubleshooting Satellites

Server Hierarchy

Primary Servers: Peer Versus Parent/Child Relationships

Satellite Role Relationships

Changing the Parent-Child Relationships of Primary Servers

Closest Server Rules

Understanding Closest Server Rules

Configuring the Closest Server Default Rule

Creating Closest Server Rules

Backing Up Closest Server Rules

Backing Up and Restoring the ZENworks Server and Certificate Authority

Backing Up a ZENworks Server

Restoring a ZENworks Server

Backing Up the Certificate Authority

Restoring the Certificate Authority

Disaster Recovery

Replacing the First Primary Server with the Second Primary Server

Replacing an Existing Primary Server with a New Primary Server

Re-Creating Certificates

Replacing the Internal Certificate with a new Internal Certificate on the Primary Servers

ZENworks Adaptive Agent

Viewing the Version of the Adaptive Agent Software and Modules on a Device

Searching for Devices that Have a Specified Version of the Adaptive Agent

Configuring Adaptive Agent Settings after Deployment

Configuring Agent Settings on the Management Zone Level

Configuring Agent Settings on the Device Folder Level

Configuring Agent Settings on the Device Level

ZENworks Agent Settings

Configuring ZENworks Explorer

Configuring ZENworks Explorer Settings on the Management Zone Level

Configuring ZENworks Explorer Settings on the Device Folder Level

Configuring ZENworks Explorer Settings on the Device Level

ZENworks Explorer General Settings

Removing the ZENworks Pre-Agent from a Device

Configuring the System Update Behavior of the ZENworks Adaptive Agent

Troubleshooting the Adaptive Agent

ZENworks System Updates

Introduction to ZENworks System Updates

Configuring Updates

Configuring System Update Settings

Creating Deployment Stages

Managing Update Downloads

Understanding Available Updates

Downloading Updates

Downloading and Installing the PRU

Canceling or Deleting a System Update

Deploying Updates

Understanding Deploying Updates

Deploying Updates

Starting a Pending Stage

Rescheduling a Deployment

Bypassing Staging

Canceling a Deployment

Clearing an Error to Retry a Deployment

System Update Fails on the Device with an Error Code

Viewing Status by Device

Deleting Updates

Reviewing the Content of an Update

Viewing the Release Details Page

Update Release Details

Deployment History

Update Statuses

Configuring the System Update Behavior of the ZENworks Adaptive Agent

Content Repository

Changing the Location of the Content Repository on a Windows Server

Changing the Location of the Content Repository on a Linux Server

Mounting the Content Repository on a Linux Server to an NSS Volume

Changing the Location of the Temporary Location on a Windows Server

Changing the Location of the Temporary Location on a Linux Server

Content Replication

Configuring Content Replication at the Management Zone Level

Replicating Content to New Content Servers

Manually Replicating Content from a Primary Server to Satellite Devices

Including or Excluding Content

Content Delivery

Setting Up Closest Server Rules

Scheduling Delivery Blackout Dates

Setting the Device Refresh Schedule

Users

Managing User Sources

Managing User Source Connections

Managing Primary Server Connections for User Sources

Managing Authentication Server Connections for User Sources

Providing LDAP Load Balancing and Fault Tolerance

User Source Settings

Troubleshooting User Sources

User Authentication

User Source Authentication

Authentication Mechanisms

Credential Storage

Disabling ZENworks User Authentication

Manually Disabling a DLU on a Workstation

Using a DLU in a Domain Environment

Troubleshooting User Authentication

ZENworks 10 Product Licensing

ZENworks 10 Product Licensing

Evaluating a Product

Extending the Evaluation Period of a Product

Activating a Product

Deactivating a Product

Possible License State Changes

Using ZENworks 10 Asset Management with ZENworks 7 Desktop Management

Viewing the Predefined Reports

Database Management

Embedded Database Maintenance

Retrieving and Storing the Credentials of the Embedded Sybase SQL Anywhere Database

Changing the Ports Used by the Embedded Sybase SQL Anywhere Database

Backing Up the Embedded Sybase SQL Anywhere Database

Restoring the Embedded Sybase SQL Anywhere Database

Moving the Internal Sybase Database from One Primary Server to Another Primary Server

Moving the Data from an Embedded Sybase Database to an External Sybase Database

Migrating the Data from an Embedded Sybase SQL Anywhere to an External Oracle Database

External Database Maintenance

Backing Up the External Sybase Database

Restoring the External Sybase Database

Moving the Data from One External Sybase Database to another External Sybase Database

Moving the Data from an External OEM Sybase Database to an Embedded Sybase Database

Migrating the Data from the External Sybase Database to an External Oracle Database

Configuring the ZENworks Server to Point to the New MS SQL Database Containing Data Moved from Another MS SQL Database

Configuring the ZENworks Server to Point to the New Oracle Database Containing Data Moved from Another Oracle Database

Database Management - Best Practices, Tips, Troubleshooting

Database Best Practices

Troubleshooting Database Migration

Zone Administration

Management Zone Settings

Accessing Configuration Settings

Content Settings

Device Management Settings

Discovery and Deployment Settings

Event and Messaging Settings

Infrastructure Management Settings

Inventory Settings

Reporting Services Settings

Asset Management Settings

Patch Management Services Settings

Message Logging

Overview

Functionalities of Message Logger

Message Severity

Configuring Message Logger Settings

Configuring the Message Logger Settings at the Zone Level

Configuring the Message Logger Settings at the Folder Level

Configuring the Message Logger Settings at the Device Level

Turning on the Debug Messages

Managing Messages

Understanding Message Formats

Viewing the Message Status

Viewing the Messages

Acknowledging Messages

Deleting Messages

Viewing the Predefined Reports

Support for L4 Switches

Predeployment Tasks

Naming Conventions in ZENworks Control Center

Event

Now

Recurring

Customizing the Look and Feel of the ZENworks Icon

Replacing the Default ZENworks Icons with the New Customized Icons

Replacing the Customized Icons with the Default ZENworks Icons

Documentation Updates

November 17, 2011: Update for ZENworks 10 Configuration Management SP4 (10.3.4)