The Setup enables the Administrator to configure the application and control the behavior of the system. You must configure the Email, LDAP, Database, ZENworks and ZENworks Import for the Service Desk system up and running.
This section includes the following:
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Section 6.1, Setup Tab
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Section 6.2, Email
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Section 6.3, Custom Fields
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Section 6.4, Privileges
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Section 6.5, Customize
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Section 6.6, Localization
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Section 6.7, Licenses
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Section 6.8, Database
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Section 6.9, Backing-up and Restoring Internal PostgreSQL Database
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Section 6.10, LDAP
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Section 6.11, PSS
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Section 6.12, AAF Sources
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Section 6.13, SSO
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Section 6.14, Reports
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Section 6.15, Billing
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Section 6.16, AMIE
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Section 6.17, ZENWorks
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Section 6.18, ZENworks Import
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Section 6.19, Item Reconciliation during item import from ZENworks