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ZENworks Mobile Management 3.0

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ZENworks Mobile Management provides advanced device control and policy management for iOS, Android, and other ActiveSync-enabled devices from a single administrative console. With ZENworks Mobile Management, you can address the mobile management issues facing your organization today, including BYOD (bring your own device), security, application management, asset and inventory management, and compliance.

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Getting Startedshow descriptions view last update
Product Evaluation

Provides details about evaluating ZENworks Mobile Management if you don't have a product license.

09/10/2014
Deployment Quick Start

Lists the tasks required to set up a functioning ZENworks Mobile Management system.

09/10/2014
Installationshow descriptions view last update
Server Release Notes

Lists known issues for the ZENworks Mobile Management server in the current release.

01/08/2015
Installing a ZENworks Mobile Management Server

Diagrams the system architecture and provides system requirements and instructions for installing the ZENworks Mobile Management server to Windows Server 2003, 2008, or 2012.

01/08/2015
Updating an Existing System

Helps you update an existing ZENworks Mobile Management system to a newer version.

- Update Process and Recommendations

Provides specific instructions and recommendations for each version update.

01/08/2015
- Using Update Manager

Helps you use the Update Management dashboard to check for server updates and apply them.

09/10/2014
Configurationshow descriptions view last update
Creating an Organization

Helps you create an organization. An organization is the basic management unit of the ZENworks Mobile Management system. It includes the users and mobile devices to be managed, the policies and schedules used to managed the devices, and additional management and configuration resources.

01/08/2015
Connecting to ActiveSync and LDAP Servers

Helps you add ActiveSync and LDAP servers to your organization. Adding ActiveSync serves enables you to manage policies and synchronize email for ActiveSync users. Adding LDAP servers lets you leverage LDAP users, folders, and groups for management purposes within your system.

01/08/2015
Adding ZENworks Mobile Management Servers to a GroupWise Mobility System

Helps you configure a GroupWise Mobility system to work with ZENworks Mobile Management.

09/10/2014
Adding Users

Helps you create ZENworks Mobile Management accounts for mobile device users.

01/08/2015
Configuring Policy Suites

Helps you create and configure the policy suites for your organization's users. You can have one policy suite for all users or multiple policy suites for different groups of users.

01/08/2015
Default Policy Settings Reference

Lists the settings for the default policy suite for each security level (Low, Moderate, Strict, and High).

01/08/2015
Configuring Apple Push Notification Service for iOS Devices

Helps you set up Apple Push Notification service for your organization. This service enables the ZENworks Mobile Management server to securely communicate with iOS devices.

01/08/2015
Configuring Novell Push Notification Service for iOS Devices

Helps you set up Novell Push Notification service for your organization. This service enables you to send group notifications from the ZENworks Mobile Management dashboard to iOS devices.

01/08/2015
Configuring Google Cloud Messaging Service for Android Devices

Helps you set up the Google Cloud Messaging service for your organization. This service enables the ZENworks Mobile Management server to notify Android devices that it is time to synchronize with the system.

09/10/2014
Distributing ZENworks Mobile Management for iOS as an Enterprise App

Helps you distribute an Enterprise version of the iOS app. Unlike the iOS App Store app, the iOS Enterprise app is enabled for background processing, which means it can automatically synchronize user/device statistics and location data with the ZENworks Mobile Managment Server.

09/10/2014
Configuring Compliance Requirements for Device Access

Helps you restrict access to resources (ActiveSync connections, files, apps, and so forth) based on a device's state of compliance. Compliance can be determined by a set of configurable criteria, user names, or device information such as phone number, unique ID, type, model, and OS.

01/08/2015
Device Enrollmentshow descriptions view last update
Supported Devices

Lists the device models that ZENworks Mobile Management supports.

02/05/2015
Device Functionality Comparison

Compares the features and functionality available on each supported device platform.

02/05/2015
Android Devices

Helps you install the ZENworks Mobile Management app on Android devices and enroll the devices.

- Enrolling Android Devices

Helps you install the ZENworks Mobile Management app on an Android device and enroll the device with the ZENworks Mobile Management system.

02/05/2015
- Enrolling Android TouchDown Devices

Helps you install the ZENworks Mobile Management app on an Android device that is using NitroDesk TouchDown and enroll the device with the ZENworks Mobile Management system.

02/05/2015
iOS Devices

Helps you install the ZENworks Mobile Management app on iOS devices and enroll the devices.

- Enrolling iOS Devices

Helps you install the ZENworks Mobile Management app on an iOS device and enroll the device in the ZENworks Mobile Management system.

02/05/2015
- Enrolling iOS TouchDown Devices

Helps you install the ZENworks Mobile Management app on an iOS device that is using NitroDesk TouchDown and enroll the device in the ZENworks Mobile Management system.

02/05/2015
- Enrolling iOS DEP Devices

Helps you enroll iOS devices issued through the Apple Device Enrollment Program (DEP).

01/08/2015
- Enrolling iOS Devices with Apple Configurator

Helps you use Apple Configurator with ZENworks Mobile Management to quickly provision iOS devices, enroll the devices with a ZENworks Mobile Management server, and stage each device with the appropriate MDM profiles.

01/08/2015
Non-Supported ActiveSync Devices

Helps you enroll ActiveSync devices for which the ZENworks Mobile Management app is not available.

- Enrolling Non-Supported ActiveSync Devices

Helps you enroll ActiveSync devices for which the ZENworks Mobile Management app is not available.

09/10/2014
Blocking Mobile Devices from Accessing ActiveSync Servers Directly

Helps you configure ActiveSync servers so that mobile devices cannot access them directly.

09/10/2014
Organization Administrationshow descriptions view last update
Administering an Organization

Helps you manage an organization, including viewing device activity, generating statistical and compliance reports for devices and users, configuring corporate resources, sharing files with users, and distributing apps to users.

09/10/2014
Managing Users, Resources, and Applications

Helps you manage an organization's users, corporate resources, and mobile applications.

01/08/2015
System Administrationshow descriptions view last update
Administering the System

Helps you perform system-level administration, including assigning Organization Administrator roles and viewing and understanding system logs.

01/08/2015
Securing the System

Explains the security layers employed by ZENworks Mobile Management and provides additional guidelines you can implement to further secure your system.

09/10/2014
Maintaining the Database

Helps you schedule cleanup tasks to manage the size of your database. Also provides information to help you move the database if necessary.

09/10/2014
Integrating the ZENworks Mobile Management Dashboard into ZENworks Control Center

Helps you integrate the ZENworks Mobile Management dashboard into ZENworks Control Center. This allows you, or other administrators, to log in to ZENworks Control Center to manage both ZENworks 11 and ZENworks Mobile Management.

09/10/2014
Optimizing Server Performance

Provides recommendations and instructions for optimizing the performance of your ZENworks Mobile Management servers based on the number of managed mobile devices.

09/10/2014
Optimizing Server Availability

Explains how to use network load balancing and SQL Server failover clusters to prevent or limit service disruption if a component fails.

01/08/2015
End Usershow descriptions view last update
Using the Self-Administration Portal

Helps you use the User-Self Administration portal to perform time-sensitive operations such as locating your device, locking your devices, wiping your device, and clearing the policy passcode.

01/08/2015
Android Devices

Helps you use the ZENworks Mobile Management app on Android devices.

- Release Notes

Lists known issues with the ZENworks Mobile Management app on Android devices.

01/08/2015
- Using the Android App

Helps you use the ZENworks Mobile Management app on an Android device.

02/05/2015
- Using the Android with TouchDown App

Helps you use the ZENworks Mobile Management app on an Android device that is using NitroDesk TouchDown.

02/05/2015
iOS Devices

Helps you use the ZENworks Mobile Management app on iOS devices.

- Release Notes

Lists known issues with the ZENworks Mobile Management app on iOS devices.

01/08/2015
- Using the iOS App

Helps you use the ZENworks Mobile Management app on an iOS device.

02/05/2015
- Using the iOS with TouchDown App

Helps you use the ZENworks Mobile Management app on an iOS device that is using NitroDesk TouchDown.

02/05/2015
Previous Releasesshow descriptions view last update
ZENworks Mobile Management 2.9

Links to documentation for ZENworks Mobile Management 2.9.

ZENworks Mobile Management 2.8

Links to documentation for ZENworks Mobile Management 2.8.

ZENworks Mobile Management 2.7

Links to documentation for ZENworks Mobile Management 2.7.

ZENworks Mobile Management 2.6

Links to documentation for ZENworks Mobile Management 2.6.

ZENworks Mobile Management 2.5

Links to documentation for ZENworks Mobile Management 2.5.

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